HomeTech Windows & Doors

Rating: 4.8 out of 5

HomeTech Windows & Doors reviews (129)

  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 7 May 2017

    New front door

    First off, the door looks great. However, the service from this company is atrocious. On installation, the installers cut an electrical wire to an outdoor light next to the door. Denied any responsibility for the problem and now I'm out of pocket to have an electrician repair the problem. After four months, the door is sagging and sticking. Despite calls to the company, they do not return calls. I definitely WOULD NOT recommend this company. When I first posted this review of the company on Homestars they denied I was a customer and I had to submit a copy of the invoice to Homestars to prove I was a customer. To date, they still have not tried to contact me to resolve issue.

    Answer from pro:

    Hi Rod, I am sorry you did not have a pleasant experience dealing with our company, I would like to resolve this issue as soon as possible, please contact our service technician Daryl Pelrine directly at 780-488-1001 to resolve the issue. Thank you.

    Reply created 7 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Apr 2017

    Replacement of 18 windows

    Highly recommended. Did a fair amount of research and checked reviews on Edmonton window installers. Also got good feedback from neighbors and friends who have had Hometech install windows & doors. Saw their booth at the Home Show and booked Ilya for an estimate. He is very knowledgable and answered all my questions. Got two other quotes but was impressed most by Hometech. Installers just finished installing 18 windows (casement, awning, and basement sliding windows plus a large living room window combo) which took 2 days - first day to install & complete interior finishing, second day to complete outdoor capping. First rate job by Eugene, Marcen, and Vladimir, who were friendly, worked diligently & efficiently, and answered all my questions. Will go to Hometech when I'm ready to replace my doors.

    Answer from pro:

    Thank you very much for the kind words, we are very pleased Hometech met your expectations! We will be waiting to see you again in the near future to replace your doors!

    Reply created 19 Apr 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Oct 2016

    FRONT DOOR

    The service we received was excellent, from the sales to the installment. Efficient, courteous, professional and friendly. We replaced a large double door entranceway which was approximately 65" and now we have a door and one of the side pieces that still opens up to provide us approximately 50" and seals really well. We dealt with David in sales and Mickail for installation. Very Happy Customers.

    Answer from pro:

    Hi Janet and Andy, Thank you for the kinds words, we are very happy to hear that you had a pleasant experience with our company, and looking forward to do business with you again.

    Reply created 1 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Oct 2016

    Window installation

    After getting 4 quotes, I decided to have Hometech replace 4 windows in my home because Ilya, the salesman, took time to discuss the benefits of their windows in great detail. I found the price comparable with the other estimates. Although customer service (Beverly and Lana) gave me a choice of dates for installation, they did not mention that all items should be cleared around the windows for quicker installation. When Mickail, the installer, arrived to install the windows, he advised me it would take about 5 hours to replace the 4 windows and explained what he had to do. Mickail took extra care to cut shelving where required and assisted me with an extra window casing. Although installation took longer than expected, Mickail did a great job, explained how the windows worked and cleaned up every area before he left. I'm pleased with the new windows.

    Answer from pro:

    Hi Natalie, We are very happy you shared your positive experience dealing with our company, we are looking forward to do business with you again.

    Reply created 1 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jul 2016

    4 windows replacement

    Service techs Mickail and Slava, courtesy of salesman David, came promptly at the very beginning of the afternoon. I was promised only that they would be here sometime in the afternoon, but they had arrived just after 12:30pm. While removing one of the old windows, I was wary at the idea of leaving in a bottom plate which showed evidence of moisture infiltration, but they went out of their way to appease my unease at leaving what was in their opinion a structurally sound bottom plate, and replaced it. They had gone above and beyond what was asked of them, including the repair and patching of some of the surrounding stucco, even though I had signed off on recognizing that they it was already damaged prior to window replacement. All in all, Mikhail and Slava worked hard, quickly and efficiently and recognized my concerns. Very satisfied with the work.

    Answer from pro:

    Hi Shun, Thank you very much for the kind words, we look forward dealing with you in the near future again.

    Reply created 1 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 May 2016

    New front door

    We used Hometech to install our new front door and we couldn't be happier with it. It looks great and they did an excellent job in the installation. Everything seems to be of the highest quality. We will use Hometech again.

    Answer from pro:

    Thank you very much for the kind words, we value your feedback and appreciate your business.

    Reply created 12 May 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Dec 2015

    Windows

    I got home tech to do my windows through out my hole house ,they were the most professional, respectful group of people we have dealt with in a long time. Now that we have new windows my heating bill has dropped by a lot on a monthly bases , we can feel the difference with in the house as was our basement was very cool durning the winter and now is very comfortable. I can't thank these guys enough for the great job and service they provided.

    Answer from pro:

    Hi Karen, Thank you for the kind words, we value your business and hope to see you again in the near future.

    Reply created 1 Nov 2016
  • Review from Dewayne Tanaka
    Rating: 5 out of 5
    Review left on 1 Dec 2015

    They are amazing

    Hometech Windows and Doors team had so much attention to detail and everything was done so perfectly! I highly recommend their service, they are amazing. We will call on them first if we have any other contractor needs.

    Answer from pro:

    Hi Dwayne, Thank you very much for the wonderful review, we value your business!

    Reply created 1 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Sep 2015

    Bay window, bedroom windows, kitchen window and front door.

    We had Hometech install a new bay window, bedroom windows, kitchen window and front door into our residence. We were very impressed with the installers especially Vlad he is part of the family now! Everyone including the office staff and sales was very professional, knowledgeable and easy to work with. These good folks did an excellent job from start to finish. We will continue to purchase the remaining windows for our house from Hometech with no reservations.

    Answer from pro:

    Thank you very much for the kind words, we are happy to have you as our client!

    Reply created 1 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 May 2015

    Doors

    Hey all, this is the second time we have used Hometech. This time was for 3 doors for my house. Just saying thanks for all the hard work. We already recommend and will continue to recommend Hometech Windows and Doors. Cheers, Ronald

    Answer from pro:

    Hi Ronald, We are very happy you shared your positive experience dealing with our company, we are looking forward to do business with you again.

    Reply created 1 Nov 2016