Western Windows Alberta Ltd

Rating: 4.9 out of 5

Western Windows Alberta Ltd reviews (93)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Aug 2020

    Home windows replacement!

    Excellent quality and workmanship. Everything was done on time with no issues and site cleaned up quickly. Professional team and pride in workmanship. You can order window from any number of manufactures and price is only a part of the decision making process. Installation is key as with warranty, are the larger components in deciding on a window supplier. Getting the job done right the first time will eliminate costly repairs and potential damage to the home later on. Great job by the entire Western Windows team.

    Answer from pro:

    Thanks John! It was a pleasure to do business with you as well.

    Reply created 11 Aug 2020
  • Review from Cheryl Campbell
    Rating: 5 out of 5
    Review left on 7 Jul 2020

    Front Entry Door Replacement

    We absolutely love our new front door and side light installed by Western Windows. From the prompt and reasonable quote provided by Jeremy to the excellent installation done by Tony and Kyle, we cannot be happier. We contacted several different window/door replacement companies when we were looking to have our non-standard sized front door & side light replaced in our 1950’s home. We also wanted to keep the existing storm door that we had installed only a couple of years ago. Western was the only company that was willing to replace the door & sidelight, as well as reinstall the existing storm door and reuse the door frame casing on the inside of the door, all for a much more reasonable price than any of the other companies offered. When we told Jeremy we wanted a door with an oval designer glass, he offered us an oval glass that they had in their warehouse at a reduced cost, as well as providing us with a senior’s discount. He was very accommodating by providing us with the opportunity to see the glass in the shop to be sure we liked it first and was very helpful in providing excellent suggestions for hardware and for the side light. The door was ready when promised, with Tony and Kyle arriving as scheduled to install the door. They did an excellent job of installing the door and side light, as well as reinstalling the storm door and replacing the casing. They were professional and knowledgeable with the install and thoroughly cleaned up when the job was completed. We do not hesitate to recommend Western Windows and will most definitely be using them for any future windows or doors we may need.

    Answer from pro:

    It was a great pleasure doing business with you as well! Thanks for taking the time to write this review. I will be sharing your kind words with all that were involved in making your job go so smoothly.

    Reply created 7 Jul 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jun 2020

    Windows and Doors

    We had all of our windows and 2 doors replaced in our older home in Dalhousie by Western Windows! What a fantastic job they did. They were extremely professional and friendly from day one. Didn't have to wait for a quote and we got to pick the day for installation once the windows were manufactured from their site. Thank you to Tony, Joey and the rest of the crew for their hard work, always being on time and always cleaning up at the end of each day! We are so very happy with our new windows and doors! Ian and Sonia

    Answer from pro:

    Thanks Ian & Sonia, it was a pleasure doing business with you as well. We appreciate the positive review and thank you for taking the time to submit it.

    Reply created 29 Jun 2020
  • Review from Bernice Niemeyer
    Rating: 5 out of 5
    Review left on 27 Apr 2020

    The follow-up service is terrific!

    We had windows installed last year with Western Windows and we were amazed at the quality of workmanship, efficiency and pleasantness all the way around. A year later I want to add another comment as to their follow-up. We had a bit of a problem with a window sticking. I emailed Kevin and the same day he had his technician out to our place and fixed the problem. It was amazing. Can't say enough good about this company! Highly recommend!

    Answer from pro:

    Thanks for taking the time to write this review! We take great pride in our service.

    Reply created 28 Apr 2020
  • Review from Gareth Harvey
    Rating: 5 out of 5
    Review left on 20 Mar 2020

    Back of house windows

    Western windows are fantastic. Quality , price and amazing installers ...do not go anywhere else! From my quote to the installation the process was fantastic and the finished install was done expertly! Thanks Jeremy, Tony and Kyle! Gareth H Calgary

    Answer from pro:

    Hello Gareth, Jeremy here. Thanks again for your business. You are great to do business with as well. Stay well.

    Reply created 20 Mar 2020
  • Review from Malcolm Stewart
    Rating: 5 out of 5
    Review left on 18 Mar 2020

    Windows and Patio door replacement

    Western Windows was one of four companies I contacted for a quote to replace my windows and patio doors. They weren't the cheapest but they had good reviews, no complaints on BBB and were local. They arrived on time, were very professional and cleaned up afterwards. Their product is very good and so far, no complaints. Minor issue with an incorrect screen size but they got a replacement the same day which says a lot for dealing with a local company. Very satisfied.

    Answer from pro:

    Thanks Malcolm! It was a pleasure to do business with you as well. Thanks for taking the time to submit this review.

    Reply created 19 Mar 2020
  • Review from Customer of Western Windows Alberta Ltd
    Rating: 5 out of 5
    Review left on 5 Feb 2020

    new Front door and storm door installed

    The estimator who came out was great to deal with. Love my new front door, the installers were efficient, courteous, cleaned everything up when finished. This company has fabulous all round service. I previosly had my windows replaced by thi company and would recommend them for any one wanting quality doors or windows.

    Answer from pro:

    Thanks! We are happy that you enjoyed our product and service. We take great pride making our customers happy.

    Reply created 6 Feb 2020
  • Review from Bernice C
    Rating: 5 out of 5
    Review left on 30 Nov 2019

    Windows Installed

    They were friendly and efficient. Very knowledgeable. Have used western windows before and have never had a problem with the doors or windows. Would use them again. Highly recommend this company

    Answer from pro:

    Thanks Bernice, you have always been a pleasure do deal with as well. All the best over the holidays and into the new year.

    Reply created 2 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Nov 2019

    Replacing house windows

    I had all the windows in my house replaced by Western Windows. Great product and service. The staff in all areas of the business were friendly, professional and knowledgeable. The installation went smoothly and was completed in one day, due in large part to the expertise of Tony and Joey. Amazed how much warmer my house is now. Thanks to everyone for a job well done.

    Answer from pro:

    Thanks Wendy, it was a pleasure doing business with you as well. We appreciate you taking the time to fill out this review. I will pass it along to the rest of our team.

    Reply created 22 Nov 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Sep 2019

    Window replacement

    We had an old window in the ensuite of our master bedroom that had been problematic for years. We got quotes from several different window companies, Western was the best price. They sent someone out to measure everything up, and then gave us an install date. Two of their tradesmen showed up on time on the day promised, and they had the old window removed (good riddance) and had the new one installed, it fit perfectly. We asked how long it would take, they told us two hours, and two hours it was, they were spot on. They replaced the interior oak trim around the window, and cleaned up after themselves with a portable vacuum, that was a nice touch. They didn't leave a mess for us to deal with. The only thing left to do is stain and varnish the new interior oak trim, but that's something we can easily do ourselves. A job well done, we'd certainly recommend them.

    Answer from pro:

    Thanks for taking the time to submit this review. We take great pride in our quality and workmanship. I will pass this on to the rest of our team.

    Reply created 12 Sep 2019