Rooter Man GTA

Rating: 4.6 out of 5

Rooter Man GTA reviews (393)

Review from HomeOwner
Rating: 5 out of 5
Review left on 14 Nov 2019
Waterproofing foundation
Job was done in one day and very efficiently. Friendly service. Crew came and worked even though it had snowed and temperatures were below zero. Highly recommended.
Answer from pro:
Thank you for choosing Rooter-Man for your leaky wet basement waterproofing project. Our waterproofing crews are highly trained and specialize in diagnosing and waterproofing wet basements through out the entire GTA with over 50 Years of experience. Thank you for this kind review. Rooter-Man
Reply created 15 Nov 2019
Review from Chris Brown
Rating: 2 out of 5
Review left on 6 Nov 2019
Very poor customer care re: clean up after work done
Rooterman 1156 jezero crescent Oakville. Stephan and his crew did a fine technical job but their clean up was HORRIBLE and disrespectful of our home. Could not recommend this excellent team because it took hours to clean up after them.
Answer from pro:
Thank you for your feedback Chris it is appreciated. The unexpected double concrete slab did cause more dust then expected and the blocked basement windows did not help. I would like to reveal that we did willingly offer to hire a clean up company however this service was declined. Rooter-Man Plumbing
Reply created 7 Nov 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 3 Nov 2019
Watermain Replacement
Broken curb stop and stem removed and replaced with new one. System tested and job site restored and cleaned up. 10 year Guaranteed on workmanship.
Answer from pro:
Thank you TITIA for choosing Rooter-Man for your broken water main issues. Rooter-Man truly specializes in broken water main, water service replacements and old lead water service upgrades. We are glad you had a great experience with us and we thank you for your business and this kind review. Team Rooter-Man
Reply created 6 Nov 2019
Review from HomeOwner
Rating: 4 out of 5
Review left on 31 Oct 2019
basement drain/sewage pipes replacement to connect to city pipes outside
all work was done within 5 working days. last day was waiting for inspectors OK and then finishing off the cementing on the floor. can't really comment on price since never having it done before. With raw sewage in basement you do not want to spend time finding the cheapest price. Rooter-Man was down within 2 hours of my call. With the work they did and the quickness of the job I was very satisfied with the results.
Answer from pro:
Thank you for taking the time to review Rooter-Man plumbing and Drain Services. We are extremely happy that you were satisfied with our service and that we were able to execute he drain replacement quickly. Thank You Your Friends at Rooter-Man Plumbing abs Drains
Reply created 1 Nov 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 27 Oct 2019
New Sewage Line
A sewage backup led us to discover we were piping into an old shared lateral. We decided that the best course of action was to install our own sewage line into the city. Stephen came out immediately and prepared a quote and walked me through everything. He coordinated with the city contractor to make sure timing and expectations were aligned. His team (led by Alex) were extremely polite and professional. They finished the work within a week without and disruption to our day-to-day life. They also did everything possible to minimize damage to our front garden and basement floor. I could not have asked for a better resolution to a horrible and expensive situation.
Answer from pro:
Thank you very much for your kind words Zachary, it really means alot to us that you took the time to leave such a positive review. Great reviews like yours give confidence to others to call us when they need plumbing and drain service. So, again we thank you and very glad we were able to help! Please give us a call should you need anything in the future! ?
Reply created 27 Oct 2019
Review from Scott cameron
Rating: 5 out of 5
Review left on 25 Oct 2019
Sewer line replacement
Alex and his crew are very professional and communicate well to show you the issues and the solutions. A job well done!
Answer from pro:
Thank you Scott for choosing Rooter-Man for your old clay sewer replacement project. REPLACING old clay sewers is our number One specialty. Thank you for this opportunity. Best, Team Rooter-Man
Reply created 28 Oct 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 4 Oct 2019
Drain pipe replacement $9500
Stephen won the job with excellent diagnosis, specific explanations, and great professionalism every step of the way. Alex and his team of “pipe bursters” were equally professional, clean, considerate and left our home and the neighbour’s yard just as they found it. The fact that the job was priced just under the competition’s quote was a bonus as well! Great work! Great team! Thank you!
Answer from pro:
Hi Pat, thank you very much for such a great review! Our team work really hard to offer the best service in the industry, I am happy to see that reflected on your drain replacement. I will be sure to give Stephan and his team the recognition they deserve. We look forward to working with you again in the future. Thank you again ?
Reply created 27 Oct 2019
Review from tom b
Rating: 5 out of 5
Review left on 29 Sep 2019
Sewage pump
Rooterman installed new sewage pump after old one failed. Friendly and prompt service. Good advice.
Answer from pro:
Thank you Tom for choosing Rooter-Man for your Sewer back up and sewage ejector pump requirements. Our highly skilled licensed plumbers always provide accurate and sound advice! Thank you for this review . Rooter-Man
Reply created 30 Sep 2019
Review from cathy s
Rating: 5 out of 5
Review left on 16 Sep 2019
Replacement of all basement pipes
We had Rooter Man come in to replace all of our clay pipes with plastic and install a sump pump. The clay was settling and causing back up issues in our basement. We had a team of three fantastic guys come in to do the work. They Were very professional and easy to have in the house. They did an extremely thorough job of covering our furniture and cleaning up at the end of each day! We will absolutely recommend Rooter Man to friends and family and will hire them back for further waterproofing in our basement. Thank you for a great job!
Answer from pro:
Thank you Cathy for acknowledging the pride our team puts into the quality of their work and efforts to keep your home clean during an excavation. We are happy to have made your experience stress free. We look forward to working with you for your waterproofing issues. Sincerely, The staff at Rooter-Man Plumbing, Drains and Waterproofing
Reply created 16 Sep 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 10 Sep 2019
Basement Drains
We were very pleased with the work and with how the team lead by Alex kept our home clean and tidy at all times. The team was prompt at arriving when they said they would and very polite and willing to answer any question we had. Very pleased with the service we received.
Answer from pro:
Lynda thank you for taking the time to review Rooter-Man plumbing and Drain Services. We are happy your experience was pleasant. Sincerely, Your Friends are Rooter-Man Plumbing
Reply created 16 Sep 2019