Rooter Man GTA reviews (393)

Review from HomeOwner
Rating: 5 out of 5
Review left on 15 Aug 2019
Strip drain for driveway.
Repair/replace a drain pipe under a hill and install a strip drain across a driveway.
Answer from pro:
Thank you very much for the 10 star review! And also for taking the time to post pictures of the before and after of replacing pipe underground. Our excavation crews definitely take pride in their work and we are very lucky to have them.
Reply created 17 Aug 2019
Review from Satisfied Etobicoke customer
Rating: 5 out of 5
Review left on 12 Aug 2019
Waterproofing
Excellent work. We felt that Stefan was extremely knowledgeable about the problems that led to water in our basement and provided us with sound advice. His crew worked very hard, especially in removing 3 concrete window wells. Everyone was very pleasant and professional in caring out the work.
Answer from pro:
Thank you Lynn for choosing Rooter-Man for your wet basement waterproofing needs. Waterproofing wet basements is a service that Rooter-Man has been specializing since 1970. We appreciate your recognition of our professional prompt and great service! Rooter-Man Staff
Reply created 20 Aug 2019
Review from Customer of Rooter Man GTA
Rating: 5 out of 5
Review left on 7 Aug 2019
Bathroom leak
I am really pleased with the quick response from Rooter-Man in sending us Jay , their plumber to investigate the leak coming from my bathroom to my living room ceiling, Jay was efficient in finding the cause , and gave us his recommendations in order to have it repaired as we had coverage and were not sure if the company was going to cover , after further investigation it was in fact covered . We are very pleased of the advice received and happy with Jay and Rooter-man
Answer from pro:
Thank you for taking the time to let us know how our plumber, Jay, is doing. We are definitely happy with his workmanship and believe he has a good future here with us. Please give us a call should you need anything.. we'd be happy to help!
Reply created 17 Aug 2019
Review from Kathy Matic
Rating: 5 out of 5
Review left on 26 Jul 2019
Needed waterproofing job/ estimate
Very quick to respond and come by for a site visit and describe scope of work. Professional, trustworthy, reliable- I received a thorough quote very quickly after the visit. I did not feel the need to consult others.
Answer from pro:
I am so glad we can accommodate your needs Kathy.. we definitely try to quickly take care of all customers requests as soon as we can. please give us a call should you require anything further! Thanks again!
Reply created 1 Aug 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 24 Jul 2019
Fix Bathroom Faucet
I used this company to replace leaky bathroom faucet. The technician, Alex was amazing! Fast, efficient and early. I super appreciate it. I would not hesitate to use Alex nd Rooterman again.
Answer from pro:
Hi Rebecca... thank you for sharing your experience with us, we definitely appreciate you taking time to rate us. Thank you from Alex and the rest of the team at Rooter-man, we look forward to working with you again in the future.
Reply created 1 Aug 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 11 Jul 2019
Kitchen and bathroom
Rooter man is a very professional company from start to finish the secretary was very helpful explaining what they do. We needed some plumbing done . When they showed up at my place they had slip covers for their shoes they laid blankets down under their equipment they were done in a timely fashion. I will definitely contact them again .
Answer from pro:
Thank you Michelle for choosing Rooter-Man for your plumbing and basement concrete floor needs. Many thanks for trusting our company to remove your old wet concrete floor and replace your drainage and adding new plumbing fixtures. We look forward to doing business with you again. Rooter-Man Staff.
Reply created 11 Jul 2019
Review from Customer of Rooter Man GTA
Rating: 0 out of 5
Review left on 9 Jul 2019
Sewage backup
Highly NOT recommend, the guy came didn't fix the job was trying trap us for a bigger job. Left the job unfinised and charged the full amount. So unprofessional. I would never recommend these people.
Answer from pro:
Thank you for choosing Rooter-Man for your sewer back up requirements. After carefully reviewing this job we cannot fix a sewer that has zero to negative slope in it with a electric snake. The line was cleared and water flow restored. It was determined after a camera inspection that your sewer has zero to negative slope in it allowing for sewage to build up and cause a back up. Excavation and re pipe is required to correct this issue. This does not warrant a negative review like the one posted above. Our employees are highly trained professionals in the sewer and drain field as you can see in the many positive experiences below. Best, Rooter-Man Staff.
Reply created 10 Jul 2019
Review from Joseph Fernando
Rating: 5 out of 5
Review left on 17 Jun 2019
Main Sewer Line Replacement
I had my main sewer line blocked with tree roots and was backing up. I talked to several companies and finalized with Rooter Man Plumbers because of their professionalism, the technology and the competitive pricing. I have witnessed their employees hard work ethics and the knowledge of the subject. I witnessed first time the technology they have used to replace the mainline. Stefan educated me a lot on the subject. I was really impressed on completion of the work and the professionalism. I have already recommended this company to several neighbours and collogues and will recommend to anyone who is stuck on any kind of drain repair.
Answer from pro:
Joseph, thank you for taking the time to review Rooter-Man Plumbing and Drain Services. We are happy that we were able to assist with your sewer line replacement and rebate. We are happy to have gained another happy customer. Sincerely, Rooter-Man Plumbing and Drain Services.
Reply created 18 Jun 2019
Review from Lyle Neumeier
Rating: 5 out of 5
Review left on 27 May 2019
Drain inspection
I was referred to Rooterman GTA because of some good experiences from neighbours with their service. I needed a drain inspection for a renovation and required it to be video recorded. They showed up looking very professional, CLEAN, and with updated equipment which instilled confidence even before the job was started! Stef explained the entire process, and through the inspection outlined all potential concerns without being pushy for more business. Definitely lived up to the expectations set my previous reviews! I am very happy with the service provided and will definitely call for future drain and plumbing needs. Thanks for the great work!
Answer from pro:
Thank you Lyle for choosing Rooter-Man for your sewer camera inspection requirements. We invest highly in state of the art equipment and training we appreciate this kind review and best of wishes with your new home Reno! Team Rooter-Man
Reply created 31 May 2019
Review from Keld Juulsgaard
Rating: 5 out of 5
Review left on 17 May 2019
Changing bathroom faucet
Had Rob change a bathroom faucet (old one was dripping and parts could not be found), and as always Rob did a stellar job. You can feel his professional pride and skill based on extensive experience (and old school European trade training), and he will tell you straight up what's making sense and not.
Answer from pro:
Thank you very much for taking the time to write a review for us! Robert is a highly valued employee and he is a wonderful plumber! please don't hesitate to give us a call in the future should you need us again. ?
Reply created 17 May 2019