Windowtech

Rating: 4.9 out of 5

Windowtech reviews (656)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Mar 2014

    windows and front door

    My husband and I decided to replaced all windows and a front door in our house. We've got multiple quotes and the quote from "Windowtech" was the best. Oleg who gave us a quote was extremely pleasant to deal with. He was professional and we didn't feel pressured or rushed throughout consultation. He also went through various options and answered all our questions or concerns. The windows and the front door were installed on time. Installers were extremely skilled and polite. We were very pleased with the quality of work and workmanship provided by "Windowtech" and we would definitely recommend them to anyone who is looking for a great quality and superb customer service!

    Answer from pro:

    Thank you for your business!

    Reply created 18 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Mar 2014

    all windows and doors

    Windowtech does absolutely good job! I read reviews before we decided to go with them, And we are very satisfied with the job! Ken was our representative and we trusted him from the first day. He gave us options than nobody else did, and we had 2 more estimates taken during the process. We wanted to replace everything but were limited on budget, he offered us low payment flexible program which allowed us to purchase everything we wanted in one shot. The installation went smooth, took 2 days. Ivan and his crew did an amazing job! Cleaned and disposed old windows and doors after the installation like promised. We are very satisfied and will recommend Ken and Windowtech to all our friends!

    Answer from pro:

    Thank you for your business!

    Reply created 25 Mar 2014
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 13 Mar 2014

    new windows

    i love my windows they look amazing and so far so good. My only complaint would be the clean up. They left a mess outside. I took a small video to show Leon when he does decide to show up. The two guys were nice, polite and had no problem with them at all. Again the only complaint is clean up inside my house as well. Their vacuum was broken. So we had to clean up inside. Again not happy with that. But i am telling everyone to use this company because the windows are AMAZING. They just need to work on their clean up. Now this is just my review for my house on cleanup. Again i would use them again and hope for better cleanup. your truly Carole

    Answer from pro:

    Thank you for your business!

    Reply created 25 Mar 2014
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 3 Mar 2014

    Windows & Doors

    The problems with this company is many. First off, the two men worked quickly but not efficiently. While one was installing the door, the other, rather than help him, was installing the window(s). At a freezing cold temperature in February, the shell of the front door had been left open for a very long time and the house remained cold long after they were done. Mind you, between their breaks and whatever else, they probably worked for a total of 3hrs. For 6 windows and two doors plus screen door, this job should have taken considerable more time. Secondly, the tarp was only placed in a very small area and they both walked around the house with their snow dirt boots. My house was filthy and it took me hours to clean! Truly unimpressed! Lastly, the windows are very light weight and have more condensation than my older vinyl windows. There is so much water that I need to constantly wipe off every day. I do not believe that these windows will last as long as my previous ones. I would not recommend these windows to anyone. Time will tell with the doors...

    Answer from pro:

    Good afternoon Maria and thank you for your review! We are very sorry to hear that this is how you feel about our company. We gladly accept and appreciate all feedback as it is very important to us to constantly improve our service. We would like to inform you that had you contacted us regarding these issues on the day of the installation we would have corrected these mistakes immediately. We apologize that it did not happen this way. To prevent this from occurring again, we will hold a meeting with our installation crew and go over these issues with them. Unfortunately the house becoming cold during the installation is out of our control, especially at this time of season. We understand that nobody likes their home being cold and so our installation crew work as efficiently as possible to complete the installation. Our installers are licensed and understand what needs to be done. They will work together as a team in order to get the job done as fast as possible. Our products are very energy efficient and you are more than welcome to meet with us at the factory where we will gladly provide you the technical specifications of our product and the Energy Star testing. From the pictures that you sent us we are able to see that your windows have a small amount of moisture on the interior glass which is absolutely normal. Every house has moisture in the air and the amount of moisture depends on the number of people in the house cooking, showering, etc. When your windows have tiny gapes this moisture can escape therefore you will not see it. But, when your windows are well sealed the moisture has no space to escape and so it will stay on the glass where you are able to see it. This is actually a good sign as it means your windows are very well sealed - you will be saving on heating/AC costs! If you would like to get rid of the moisture you will have to ventilate your house. The moisture will disappear very quickly. If you would like further information, please follow the link to CMHC website and read about moisture in houses: http://www.cmhc-schl.gc.ca/en/co/grho/moaiprre/moaiprre_001.cfm Should you have any other concerns or comments please do not hesitate to contact us at 905-553-7776. Thank you Maria and we hope you have a wonderful day! Best regards, Oleg Gladden Windowtech Installation Department

    Reply created 4 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Dec 2013

    Window replacement - Excellent Service

    In about June, my husband and I were thinking of replacing the windows in our house, but wanted to only replace the bottom floor due to price. We saw Windowtech's ad on Facebook, and called to get an estimate. The estimate that we received for the whole house, was only about 15% higher than what we received for only the bottom floor! Oleg was kind enough to give us a promotional holiday discount, and matched the estimate of the previous company that came by. Thank you again, and I would definitely recommend this company to others!

    Answer from pro:

    Thank you for your business!

    Reply created 4 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Dec 2013

    Front Door + Windows

    Let me start of by saying the individual who came to my house - Ken - was incredible to work with. he explained everything from different styles, materials, and overall price. The punctuality was amazing. They said it'll take a day and half to instal, and that's exactly what it took. It was however a little chilly while they were installing, but there's nothing that can be done! I will be definitely referring this company to my friend who's looking for switch her rear windows!

    Answer from pro:

    Thank you for your business!

    Reply created 13 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Nov 2013

    Windows

    Windowtech provided me with professional service from company representitive to installers. All staff were friendly, informative, and honest. The work was done on-time, cleaned up very well, and give me extra information on inside insulation products and how to trim up the windows...I wanted to do this on my own.

    Answer from pro:

    Thank you for your business!

    Reply created 13 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Nov 2013

    windows and doors

    I highly recommand to hire Leon from windowtech company as your contractor. he is friendly, professional and very knowledgeable. he knows his product and he will take care of your home as if he does it for his own home. I would not go with anyone else if I have need another service such as windows and doors. Leon is awesome I give him 5 out of 5

    Answer from pro:

    Thank you for your business!

    Reply created 13 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Nov 2013

    best service

    Very happy with product as well as price. salesman Leon have given us right advice as well as help us to choose right look for our home. Best service in GTA. Thanks windowtech.

    Answer from pro:

    Thank you for your business!

    Reply created 13 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Nov 2013

    windows

    We replaced few windows in our house. Leon did professional job and we are very pleased with the results. We will recomend him to my all our friends who will need to install windows or doors in future.

    Answer from pro:

    Thank you for your business!

    Reply created 13 Dec 2013