Green Planet Electric

Rating: 5 out of 5

Green Planet Electric reviews (207)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jul 2013

    Ceiling fixtures for an old home

    Mark was friendly and was willing to investigate and diagnose a few unusual problems. We have some new wiring and some K&T, and wanted proper boxes to install ceiling fans safely. Mark was thoughtful about ensuring options were SAFE, not too invasive to ceilings but solved our issues!! It was a pleasure to have him solve this problem that we have struggled with for over a year!! I highly recommend him to other home owners, we are in the beach and I know many others have renovated or partially renovated homes----small repairs often uncover interesting mysteries in these old homes.

    Answer from pro:

    Hi Kim, With over 35 years in the electrical profession, troubleshooting electrical problems or installation problems comes as second nature to me so although you had some unique problems I was just doing what I was trained to do...I was delighted to be able to retrieve the 1941 newspapers in the attic... Thanks for the opportunity... Mark

    Reply created 9 Aug 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2013

    Replaced Service Mast

    During a storm, a tree pulled down our service mast for our electrical which we found out the city doesn't pay for. Mark from Green Planet was fantastic. He responded promptly, was the most cost effective quote, showed up on time, came in on budget, cleaned up after the repair and was very professional. Since then we had him fix a light fixture as well! I would highly recommend Mark and Green Planet!

    Answer from pro:

    Hi Susan, I am glad to have had the opportunity to fix your service mast and restore it to a safe condition with any delay or interruption to your power supply to your home...Being an Authorized Electrical Contractor with the Electrical Safety Authority is very beneficial to my clients whose project needs to be completed and powered without delay (no waiting on an inspector to visit the site). I hope I can be of continued to you with future projects.

    Reply created 9 Aug 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jul 2013

    Good electrical work

    We hired Mark from Green Planet Electric to work on our most recent project and have worked with him on other very delicate projects. He is very detailed and careful with his work; I find mark to be very honest. Our project required coordination with the Electrical Safety Authority and the Local Utility still Mark and his team were able to finish the Electrical installation on time – as a General contractor, I have worked with many other trades and I am very happy to work with Green Planet Electric. I will keep him for myself. But will recommend his good work.

    Answer from pro:

    Hi Steven, I always like to find good honest General Contractors like you and your guys, working with you has always been a pleasure. Thanks for choosing me as your electrical contracting partner. Mark

    Reply created 9 Aug 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jul 2013

    DSL/telephone wiring

    I have dry loop DSL Internet through Teksavvy and was having intermittent dropping of Internet access on the line. After troubleshooting with Teksavvy/Bell technicians to no avail, I found Mark & Green Planet on homestars.com. Mark was awesome! He managed to squeeze me in after his last job of the same day that I called him. He telephoned me as he was leaving that job, so I could leave work to get home in time to meet him. He was extremely courteous, took off his shoes without me asking and cleaned up after his work. He was also extremely efficient, managing to not only troubleshoot my Internet problem and fix it, but also fix an annoying electrical outlet malfunction and he gave me an estimate for another small electrical job on the spot. Mark takes credit cards, so I got points, and the receipt was emailed to me on the spot! I am so pleased with his work, polite attitude and his organizational skills that I will definitely call Mark again for future electrical work and have referred him to others. Thanks to homestars, I have found a reliable certified electrician who will work downtown on small jobs!

    Answer from pro:

    Hello Elizabeth, Over the years my experience troubleshooting wiring problems has paid off well in your situation - it is obvious that the previous workers from the companies you hired are probably not really interested in getting down to the bottom of the problem, which caused you a lot of trouble and headache. I hope I can help you again in the future with any electrical problems. Thanks, Mark

    Reply created 9 Aug 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jun 2013

    Move electrical outlet

    Mark was so nice. We had a mix-up in the date he was going to come, and he felt so bad that he wasn't going to charge us. It was a small job, but it was nice of him. We paid him, but it was a nice gesture. How many contractors would do that! He was super nice to deal with.

    Answer from pro:

    Hello Anju, I always try to be fair with my clients, I never had a mixed up schedule before (we are all human and I am not perfect...yet) therefore, I was willing to pay the price to learn from that experience. My hope is that my clients are always happy with the work performed by me or any of my workers when we visit a project. We are constantly striving to make our next project a great experience for both parties. Thank you very much your surprise feedback Mark

    Reply created 20 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 May 2013

    Replace a ceiling fan

    Mark Fraser of Green Planet Electric is a personable individual who was very accommodating in finding a time that was convenient for me. He arrived promptly, worked efficiently, and vacuumed the work area when he was finished. Although the job took somewhat more than two hours, he did not charge me for the overtime and indeed gave me an additional discount. The amount was reasonable and the work was excellent.

    Answer from pro:

    Hello Robert, I am glad that you are happy with the work performed. I was very pleased that you kept the instruction that came with your new ceiling fan because it had the detailed information from the manufacturer needed for me to program the remote that came with the fan and light fixture. Thanks for your review.

    Reply created 20 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 May 2013

    Electrical

    Mark was courteous efficient and effective. He was able to laterally think and solve issues as well as perform the usual everyday electrical tasks with great skill. Don't hesitate to call him. Big or small.

    Answer from pro:

    Hello Christopher, I enjoy my work… however, I am still developing the other qualities I am glad your project was a success and that we together overcome all the challenges we faced as the project developed. Thanks for your review - I look forward to helping you again. Mark

    Reply created 20 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 May 2013

    electrical work

    I had Mark do the electrical work in my Etobicoke condo renovation. It was quite involved since we took out the entire kitchen and one wall which exposed a lot of conduit . Mark really knows his stuff he was familiar with condo construction and the electrical work was no problem for him. He was very professional , always there when he said he would be there , gave me good advice on how I should do things , even had my job inspected to make sure everything was done by code. Mark is also very friendly and personable I recommend him to friends and associates for their electrical needs.

    Answer from pro:

    Hello Murray, I am delighted with the way the project looks in now, my before and after photos details the challenges we overcome, your new space is a masterpiece. I built condos during my years as an employee with large construction firms and I know most condos inside and out. I am thankful that you trusted me with your renovation - I am looking forward to our next one. Thanks for your review. Mark

    Reply created 20 Jun 2013
  • Review from Ann Dugan
    Rating: 5 out of 5
    Review left on 30 Apr 2013

    outdoor wiring

    I have hired Mark to do a number of jobs over the past year or so and it has always been a great experience. He completed a job left only half done by a previous contractor as well as sorting our various issues in my old, rather quirky house. The quality of work is outstanding and Mark is always a pleasure to deal with.

    Answer from pro:

    Hello Ann, It is a pleasure working on your small projects when they arise, you are one of my better clients and I appreciate all your business. Your repeat business has earned you a place amongst our selected clients who enjoy special discounts (and other benefits) on some of your past projects and any of your future projects. New clients can join you there too. (New clients - please enquire about this when you call). Thanks Ann for your review. Mark

    Reply created 20 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Apr 2013

    Upgrade breaker box

    Mark arrived on time to provide the quote. The deposit was reasonable and in line with the cost raw materials required to start the work. Communication before the installation was easy, he replied to emails and phone messages quickly. He arrived on time to start work on the day of installation. He did some clever things I wouldn't have thought of like prioritizing the fridge circuit and rooms I needed electricity for other work on the home that day. Mark is very courteous and thoughtful, he offered to help me if I ran into problems with other home improvements I was working on that day (I'm not very handy). Check out his website and blog, some interesting stuff there. I would highly recommend him to friends, family and all the rest.

    Answer from pro:

    Hello Gord, I strive to keep appointments as scheduled. Our pay for quote policy has allowed us to keep the cost to you and all our potential clients down to the lowest while still providing you with the quality of work that you would expect. My past experience will continue to help future clients, as you have experienced in prioritizing or anticipating potential situations that could be a problem during the project. I am most thankful for your good words... Sincerely, Mark

    Reply created 20 Jun 2013
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