Rockstella Stonery Inc.

Rating: 5 out of 5

Rockstella Stonery Inc. reviews (266)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2018

    Quartz countertop

    We had great experience starting from original consulation to nstallation and follow up service. Very nicepeople to work with. Professional team of installers,great customer setvice. Will definetly use thrm again and recomend to anyone looking for a countertop

    Answer from pro:

    thank you so much for your review, we are looking forward to your next project! Sergey & Natallia

    Reply created 23 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2018

    Kitchen Renovation

    The stone countertops we're installed perfectly along with the beautiful stainless steel sink. They really take pride in their work and the price was affordable compared to other local shops. No hidden or added fees after installation.

    Answer from pro:

    Adam, thank you so much for taking time to write this review! We are happy to hear that you are satisfied with pour service and installation, enjoy your countertops and let us know if you ever need anything else! Natallia

    Reply created 12 Apr 2018
  • Review from Customer of Rockstella Stonery Inc.
    Rating: 5 out of 5
    Review left on 6 Apr 2018

    Kitchen renovations

    Rockstella was recommended to me by a kitchen designer for my kitchen and island countertops. Natallia at Rockstella's design centre in Mississauga was very helpful with suggestions for various products from different manufacturers and put me in touch with their showrooms to see the full slabs. I also visited Rockstella's fabrication shop in Stoney Creek to get a look at how they cut and finished the slabs. Their pricing was in line with their competitors and promptly followed through with excellent service, always responsive to any and all questions. Their state-of-the-art laser survey and fabrication led to a perfect installation by Sergey and Ian with meticulous detail in the finished product. I appreciated their professionalism, friendliness, and attention to detail from start to finish. I would highly recommend them for any application- big or small, simple or complex. Tim from Oakville

    Answer from pro:

    Hi Tim, Thank you so much for your positive feedback! It was a pleasure to work with you on your project, Enjoy your countertops! Natallia & Sergey

    Reply created 12 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Apr 2018

    Kitchen countertops

    I would highly recommend Rockstella! One of the reasons we chose Rockstella was the great reviews we read on Homestars, and we're extremely happy with our choice. Our quartz countertops look amazing! The customer service we received from Natallia and the crew was second to none, and we've had many contractors come through our home as we complete a top to bottom reno. They were always quick to answer any questions we had before, during and after our counters were installed. The crew was always on time, cleaned up after themselves and were very efficient. We had a minor issue that was quickly and efficiently dealt with without any hassles. Prices were also very competitive. You won't go wrong with this company.

    Answer from pro:

    Rose, thank you so much for your review, we appreciate it very much. We are glad to hear that your experience with us had been positive. Im sorry about the issues we had to deal with. Things do go wrong sometimes but we stand behind our product. Thank you for your understanding, you've been a pleasure to work with. Please let us know if you ever have any questions or concerns, or if you need anything else. Natallia & Sergey

    Reply created 5 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Mar 2018

    Kitchen Quartz Countertop

    House renovations can be very frustrating! However, Natallia at Rockstella Stonery made it easy. She was able to assist us in making the right decision for our kitchen quartz countertop. We were very pleased with their work and price. Also, Natallia was patient, knowledgeable and proactive in her approach. Thank you!

    Answer from pro:

    Jim and Suzie, thank you so much for taking time to write this review, it means a lot to us! ! Its been a pleasure to work with you, all the best to you and you family and please let us know if you ever need anything else or if you have any questions or concerns! Sergey & Natallia

    Reply created 2 Apr 2018
  • Review from Cindy
    Rating: 5 out of 5
    Review left on 29 Mar 2018

    certisfy our new granite countertop

    We contacted several companies and we decided Rockstella Stonery Inc. when we received a message from Natallia. She is caring, knowledgeable and very professional. She knows customers' need and gave us options when we visited the store for consultation. The 2 guys who installed the counter have done a great art work. They told me many tips how treat it keeping nice. A matching small cutting board is a bonus! (Most of the companies didn't give you any extra pieces) . What a great kitchen we have now!

    Answer from pro:

    Cindy, thank you so much for your review! We are so happy we were able to meet your expectations! Your kitchen looks great now! We look forward to working with you in the future! Natallia & Sergey

    Reply created 2 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Mar 2018

    Great job !!!

    0. I cannot express how lucky I am to have Rockstella create my new kitchen. Their staff and quality of their work is simply outstanding! I recently moved in into a new home and it was detrimental to me to have new countertops installed by a certain date. Rockstella professionals went above and beyond to meet the deadline and exceed my expectations. They've demonstrated high level of expertise and knowledge and it turned out that their team have created the kitchen I've always wanted to have! Exceptional work, very well done! Highly recommend Rockstella to anyone who is looking for quality, client service and professionalism!

    Answer from pro:

    Iegor, thank you so much for taking time to write this review, we appreciate it very much! It was a pleasure to work with. Please let us know if you ever need anything else! Natallia

    Reply created 2 Apr 2018
  • Review from Customer of Rockstella Stonery Inc.
    Rating: 0 out of 5
    Review left on 17 Mar 2018

    Kitchen Reno

    Never again! Failed to admit to their own mistake, they did not cut the countertop to specs, and once paid they refused to fix it! This only to add to all the other errors, like leaving the overhang unfinished underneath, failing to install the kitchen sink properly (we had a flooding a few weeks after their contractors left)...I don't know why all the stellar reviews...pm me if you need more details

    Answer from pro:

    We havent had any unresolved issues and complains. If this is our client, please call us to discuss. Homestars team, please investigate.

    Reply created 20 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Feb 2018

    Kitchen counter top and island

    Counters and island look great! Sergei and the guys did a good job start to finish. We'd like to thank you, Sergei and your team for a job well done. Keep up the good work and continued success. Excellent people to work with.

    Answer from pro:

    Andreea, thank you so much for your review, it means a lot to us! You've been a pleasure to work with, from start to finish! Im so glad you are happy with the result. Your kitchen looks beautiful! Natallia & Sergey

    Reply created 28 Feb 2018
  • Review from Mike
    Rating: 5 out of 5
    Review left on 20 Feb 2018

    Quartz Counter Replacement

    My project required the removal of existing quartz counters (due to a material defect) and fabricating and installing new ones. Rockstella was professional and highly competent from beginning to end. Natallia went above and beyond dealing directly with the quartz manufacturer (they were supplying replacement material). When she noticed slight swirl marks in the slabs visible under certain light, she dealt with the manufacturer to have it replaced, even though the fabrication was already done. Sergey skillfully removed the existing counters without any damage to the cabinets and the installation of the new counters is flawless. I will be using Rockstella for future projects and would highly recommend them to others. UPDATE: I used Rockstella for a second project involving a quartz vanity top, fireplace surround and kitchen backsplash and again, they outdid themselves. The craftsmanship is impeccable and the care that Sergey takes when installing is outstanding. It is also a pleasure to deal with Natallia. I wish all trades were as reliable as Rockstella.

    Answer from pro:

    Hi Mike, thank you for your review! Im so glad everything went well. We were worried about your project, considering your past experience we wanted to make sure everything goes well. We are looking forward to your next projects! Natallia & Sergey

    Reply created 28 Feb 2018
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