Watermart reviews (650)

Hi Robert and Rosemary. Once again, thank you for your business. I also really appreciate that you took the time to write us such a comprehensive review. Ken is our head tech and I'm sure is one of the most experienced technicians in the city. I'm happy to hear that you appreciate his thoroughness. Mike is our Service Manager he finds it beneficial to periodically get out with the techs to keep his skills fresh and to build a sense of team. Thank you once again for your business over the years and your recommendations. Please let us know anytime if you have questions. All the best. Dave, Ken, Mike and the rest of the Watermart Team.

Hi Brian. Thanks so much for your business and your kudos. We all love the words "by far" when comparing how much better our service is to that of your previous supplier. We work very hard to ensure all of our customers are happy. Zia does great work and is great to work with. Donna is also a pleasure to work with. I'm very happy to hear that you are happy with the service they provided. Thank you once again for your business - and for your recommendation. Please get in touch anytime if you have questions. Sincerely, Dave, Zia, Donna and the rest of the Watermart Team.

Hi Rachel. It's great news to all of us here that you are happy with the water from your new system. I'm happy to hear that Donna was able to make things right by offering a discount. (We really do want everyone to feel that their time is respected). I'm also happy to hear that Zia was able to navigate your new kitchen as well as entertain your four-year-old. Both Donna and Zia pass back their thanks for your kind words. Please let us know anytime if you have questions. Sincerely, Dave, Donna, Zia and the rest of the Watermart Team.

Hi Victor. Thank you so much for your kind words. It is a company policy that we will only ever recommend systems that have a proven track record - and that we will only recommend what is right for the customer. It is also our policy to never try to "close the deal" or "up-sell". (Short term money is never a formula for long-term success). Donna and Kenny are both real pros who embody these policies and I feel thankful to have them on the team. Again, thank you for your kind words and your business. Don't hesitate to get in touch anytime if you have questions about your system or water issues generally. Sincerely, Dave, Kenny, Donna and the rest of the Watermart Team.

Hello! Thank you for your kind words - and for your business, of course. George is a great guy to work with and is a true pro who brings over a decade of experience with him. I'm so happy to hear that you are pleased with his work. I am also happy to hear that we managed to find a good match for your kitchen faucet. And it is true that soft water can make such a difference - not only to skin and hair but also to your hot water bills and to your laundry. Thank you once again. Let us know anytime if you have questions. All the best! Dave, George and the rest of the Watermart Team.

Hi Meghan. Thank you so much. This is certainly high praise which we all really appreciate. I'm so happy to hear that you find there is really "before and after" difference. And I agree about the shower water. Once you get rid of the chlorine, showering at the gym or anywhere they don't have a filter feels suffocating. Ken is our head technician and brings almost 15 years of experience with him. And all techs are strictly instructed to never try to sell anything to customers. This kind of thing can really put off customers and damage a long-term relationship. Once again, thank you so much for your review - and for your business. Let us know anytime if you have questions. Sincerely, Dave, Ken & the rest of the Watermart Team.

Hi Emm. Thank you so much for posting this review and for your business. The cost, of course, depends on the options one chooses. And we do have systems to fit all budgets. Ultimately (in my opinion - and, it seems, in yours) what is important is having high quality drinking water. The air we breath, the food we eat and the water we drink can make real differences in overall health. At the end of the day, regardless of the system one chooses, it ends up less expensive than a cup of Tim's coffee every day. Thank you as well for the comments about our service. We really do work hard every day to ensure that our clients feel their time, their homes and their health is respected. Please get in touch with myself or any of our team anytime if you have follow up questions. We're always happy to help. Sincerely, Dave and the Watermart Team.

Hello Christina! It is reviews like this that gets people calling a small business like ours. I'd like you to know that the whole team is sincerely thankful that you took the time. I'm so happy to hear that we performed up to your expectations again this year. Zia is a true pro and also a pleasure to work with. I have passed on your kudos and he passes back his thanks. Please don't hesitate to get in touch anytime if you have questions. All the best! Dave, Zia and the rest of the Watermart Team.

Hi Slava. The words "Knowledgeable sales staff and extremely professional installers" really sums up what we aim to achieve every day. Thank you for for these kind words. I'm very happy to hear that you feel Donna gave you good guidance and that Samir was prompt and professional. Thank you for your business and your recommendations. Sincerely, Dave, Donna, Samir and the rest of the Watermart Team.

Hi Robert. A sincere thank you from myself and the team for your kind words and for your business. And I'm so happy to hear that you found Ken and Donna both knowledgeable and happy to answer all of your questions. I have passed on your kind words to them and they pass back their thanks. Please get in touch anytime if you have follow up questions. All the best! Dave, Donna, Ken and the rest of the Watermart Team.