Watermart

Rating: 5 out of 5

Watermart reviews (650)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Aug 2021

    Water Softener Installation - Excellent Service

    Great service and communication pre and post installation of water softener. Donna-Maria from sales was knowledgeable about product and provided information in a timely manner. Service Tech Ken Shim was efficient, respectful and provided a walkthrough of system post-installation. Great communication through the process of installation; e.g. placement of unit, when water will be shut off and duration of water outage. Water softener unit appears to be working well and as intended; was installed only over a week now. I would highly recommend Watermart and specifically Ken to friends and family who are interested in a water filtration or softener unit.

    Answer from pro:

    Hi Matt. Thanks so much for your business and for taking the time out of your day to send us such a great review. Donna and Ken are true pros and they are a pleasure to work with as well. I'm so happy you found that Donna really knew her stuff and was quick to get you info. And that Ken was a good guy to work with and asked all the right questions. Thank you for your recommendations - they really mean the world to a small business like ours. Please get in touch anytime if you have questions. Sincerely, Dave, Donna, Ken and the rest of the Watermart Team.

    Reply created 23 Aug 2021
  • Review from Customer of Watermart
    Rating: 5 out of 5
    Review left on 19 Aug 2021

    Happy Customer

    I am very happy with clean water system installed by George from Watermart. George arrived on time, was very personable, neat and efficient. He followed all safety protocols. I highly recommend Watermart for anyone who is ready to invest in their family’s health and well being.

    Answer from pro:

    Hello. Thank you so much for having your system installed and for your kind words about George. George is truly an industry professional with over a decade of experience - not to mention being a good guy to work with. We also very much appreciate your recommendation. Please let us know anytime if you have questions. Sincerely, Dave, George and the rest of the Watermart Team.

    Reply created 20 Aug 2021
  • Review from Paul Dowsett
    Rating: 5 out of 5
    Review left on 28 Jul 2021

    Water Filtration Service

    WaterMart provided my in-home water filtration system many years ago. Since then, they have been diligent and prompt with semi-annual, required maintenance service. The latest service by Zia was no exception to the extremely high standard set and maintained by WaterMart. Thank you - and keep up the great service!

    Answer from pro:

    Hi Paul, thanks so much for your business over the years - both for your home and for the office. Thank you also for taking the time out of your day to write us such a great review. Zia is a true pro and we all feel thankful to have him on our team. I have passed on your kind remarks to him and he passes back his thanks. Please don't hesitate to get in touch anytime if you have follow up questions. All the best! Dave, Zia and the rest of the Watermart Team.

    Reply created 28 Jul 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jul 2021

    Water Filtration System

    We are so very pleased with the Water Filtration system provided by Watermart. We purchased a water softner, a UV Filter, and a Reverse Osmosis System. The Watermart technician; George, was very professional and knowledgeable about the water system being installed. He was punctual and respectful while working in our home. He advised us when he would be shutting off the water supply and took the time to explain some details about the reverse osmosis system. The only question we ask ourselves now is , “Why didn’t we install this system sooner ? “. Thank you Watermart !

    Answer from pro:

    Hello A.M. Thank you so much for your review and for your business. I do appreciate the changes you suggested to our process and will ensure that the information about remineralizing is standardized across our brochures, estimates and emails. I have passed on your kind words to George and he passes back his thanks. Please don't hesitate to get in touch anytime if you have further questions or suggestions. Sincerely, Dave, George, Donna and the rest of the Watermart Team.

    Reply created 20 Jul 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jul 2021

    Great Company

    They did a great job. Very professional and the price was very competitive. I think homestars is ridiculous that you need 30 words to provide a review. Would recommend them to anyone.

    Answer from pro:

    Hi EJ. Thank you so much for your review - despite the arbitrary constraints. You're right...strange requirement. We certainly appreciate your recommendations and your business. Please get in touch anytime if you have questions. Sincerely, Dave and the rest of the Watermart Team.

    Reply created 20 Jul 2021
  • Review from Customer of Watermart
    Rating: 5 out of 5
    Review left on 23 Jun 2021

    Water softener and instant hot water installations

    We bought our own units and watermart was there to help us get the units installed. Donna and Mike was excellent in their customer service. Technician Samir did a great job with the installations as well as cleaning up after his work.

    Answer from pro:

    Hello! Thanks so much for trusting us with the installation of the new systems. Both Donna and Mike are great to work with and I'm happy to hear that you found them good to deal with as well. Samir is a technician that I wouldn't hesitate to recommend to anyone: Like you said, quality job and very clean. I have passed on your comments and he passes back his thanks. Please let any of the team know if you have questions. Sincerely, Dave, Donna, Mike, Samir and the rest of the Watermart Team.

    Reply created 8 Jul 2021
  • Review from Ellen F
    Rating: 5 out of 5
    Review left on 11 Jun 2021

    Water Filter Installation

    I recently moved into a new home and I wanted to have filtered water installed. I looked in Homestars and came across excellent reviews for Watermart. I gave them a call and was expertly advised what system would meet my needs and the installation was scheduled when I needed it. Zia was my technician and he was courteous and efficiently installed my system. He also took the time to explain how it works. I am really glad I chose Watermart and I love my new system.

    Answer from pro:

    Hi. Thank you for trusting us to install a quality water system in your new home. I am very happy to hear that you felt we offered expertise and we were able to work according to your schedule. I'm also glad to hear that you are happy with Zia. He is a true asset to our team. Thank you for your kind words and for your business. Let us know anytime if you have questions. Sincerely, Dave, Zia and the rest of the Watermart Team.

    Reply created 14 Jun 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jun 2021

    Reverse Osmosis installation

    George arrived on-time and finish the job with no issues, very efficient. Explained RO system and what to expect. We are loving our RO. We’ve been drinking more than we used to and been using water for cooking, food taste great.

    Answer from pro:

    Hi. Thanks so much for your kind words about George. He has a great deal of experience, is a really good guy and we are lucky to have him on the team. I'm so glad to hear that you were happy with his professionalism and that you are happy with quality of your drinking water. Please get in touch anytime with questions. Many thanks once again. Dave, George and the rest of the Watermart Team.

    Reply created 14 Jun 2021
  • Review from Jason Ip
    Rating: 5 out of 5
    Review left on 1 Jun 2021

    Water Softener Install

    Requested a quote on their website and Donna quickly reached out and provided a quote. Scheduled an appointment one week later and George came to install. He took the time to explain how everything works and kept the working area very clean. Would recommend to anyone looking to get a water softener system installed!

    Answer from pro:

    Hi Jason. Great news that we were able to make things happen quickly and that things were well explained and kept clean. Donna and George are both great to work with and I'm very happy to hear that you were satisfied with the service they provided. Thank you for your business and for taking the time to post such a great review. Please be in touch anytime with questions. Sincerely, Dave, Donna, George and the rest of the Watermart Team.

    Reply created 3 Jun 2021
  • Review from Sandra Schneider
    Rating: 5 out of 5
    Review left on 1 Jun 2021

    Filters under kitchen sink

    The gentleman was very efficient knowledgeable polite . Tidy, neat and very pleasant. I was extremely satisfied with his work. He arrived perfectly on time. Came very equipped with his tools etc.

    Answer from pro:

    Hi Sandra. I'm glad to hear that you were happy with your service experience form Watermart and the professionalism of your technician (who was George, by the way). He is a seasoned pro and an integral part of our team. Thank you as well for your business. Please let us know anytime if you have questions. All the best. Dave, George and the rest of the Watermart Team.

    Reply created 2 Jun 2021
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