Watermart

Rating: 5 out of 5

Watermart reviews (650)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 May 2021

    Whole Home Water Treatment including Reverse Osmosis

    Dave at Watermart is extremely knowledgeable about home water care. He is also a very trustworthy and fair business person - he and his team provide top notch service and communication. We have used this company for 15+ years at 2 different homes and couldn’t be happier. Our service person George is professional and also super friendly. He does a thorough job. We are on a well system and also have reverse osmosis. I’m completely comfortable that our water is of the highest, safest calibre. When people come to our house, they often request a glass of water because our reverse osmosis water (with a basic filter) tastes so delicious.

    Answer from pro:

    Hello! Thank you for your kind words. Any business is about people. We really do try to treat every person we do business with how we would like to be treated. It makes what we do more fun - and it makes for good long term relationships. Win-win. Thank you as well for your business over the last 15 years (Wow! 15 years!). George is a great guy and we're lucky to have him. I have passed on your kind words and he passes back his thanks. Let us know anytime if you have questions about your water system or water issues generally. All the best! Dave, George and the rest of the Watermart Team.

    Reply created 2 Jun 2021
  • Review from Cesar Ghisilieri
    Rating: 5 out of 5
    Review left on 17 May 2021

    Water filter replacement service

    Giorgio did an excellent job, took his time and very professional. And the best he saved us some money with his advice. Watermart has a super customer service. Highly recommended ! Great job....Thanks, Cesar

    Answer from pro:

    Hi Cesar. So happy to hear that you were satisfied with the job George did at your home (although I'm pretty sure it wasn't in Moncton!). And I'm glad to hear that we saved you some money. (In my mind it never makes sense to try to maximize a return on one service only to lose the trust of a customer in the future). Thank you so much for your business and for your great review. Get in touch anytime if you have questions. Sincerely, Dave, George and the rest of the Watermart Team.

    Reply created 2 Jun 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 May 2021

    Multistage water filter

    The reps over the phone were informative and helpful...thank you Donna and David. George installed the filter beautifully. His willingness and patience to answer my questions was also appreciated; and, the water tastes...like water should!

    Answer from pro:

    Hi Sam. I'm so glad to hear that we were able to provide you with useful information. You are, of course, very welcome. I'm also happy to hear that George did a great job installing your system and was able to answer all of your questions. And yes...isn't it great when your water tastes as it should? Glad we could help. Please get in touch anytime if you have questions. Thank you once again. Dave, Donna, George and the rest of the Watermart Team.

    Reply created 17 May 2021
  • Review from Andrew He
    Rating: 5 out of 5
    Review left on 27 Apr 2021

    Great product and installation as usual

    Got great experience with Watermart during my previous home water softener installation. Hence, after moving, they are the first one i hired for installing water softener and water purification system. Overall, got top-notch service with quality products, George was a fantastic installer and knowledgeable about his expertise. The under sink water purification system is fantastic, the water tastes much better than the tap water.

    Answer from pro:

    Hi Andrew. We sincerely thank you for having faith in our expertise (once again) for the water systems in your new home. We work very hard as a team to ensure every customer is very satisfied. So to hear the words "top-notch service with quality products" makes us all very happy. Thank you as well for your kind words about George. He has a great deal of experience and we feel very fortunate to have him on the team. Please let us know anytime if you have follow up questions. And once again, many thanks! Sincerely, Dave, George and the rest of the Watermart Team.

    Reply created 5 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Apr 2021

    Installation of UV water treatment system

    George did an excellent job installing our UV water treatment system. He was very professional, answered all my numerous questions, and completed the job in a very timely manner. He did a nice job integrating the new UV system with our existing water treatment system and left the worksite very clean.

    Answer from pro:

    Hello Sheldon! Thank you so much for your business and for your kind words concerning George. He is a credit to our team and we feel very lucky to have him. I'm so happy to hear that you were satisfied with the job he did on your UV water treatment system. I have passed on your comments and he passes back his thanks. Please give us a call anytime if you have questions. Sincerely, Dave, George and the rest of the Watermart Team.

    Reply created 5 May 2021
  • Review from Customer of Watermart
    Rating: 5 out of 5
    Review left on 17 Apr 2021

    RO service

    Called Watermart to service our reverse osmosis system after moving into a new home. Zia, the tech, was professional and knowledgeable. He performed a super clean of the system and replaced some parts and also offered explanations at each stage of work. Must also credit Mike in the office for his professional advice on the phone. Would definitely recommend Watermart for their expertise in this business.

    Answer from pro:

    Hello! First off, thank you so much for giving us a call and allowing us to service your new home. it is very much appreciated. Zia is a very experienced technician who cares about every system he services as if it is for his own home and kids. We are proud to have him as a member or our staff and I am very happy to hear that you found him to be professional in all respects. Mike is also someone who cares a great deal about every customer. Thank you for your kind words concerning his advice. Please let us know anytime if you have questions about your system or water issues generally. Sincerely, Dave, Zia, Mike and the rest of the Watermart Team.

    Reply created 5 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Apr 2021

    Whole home water filtration system and RO filtration

    We love our new water filtration system. Thank you Donna and George. Donna is friendly and answered all our questions and cleared our doubts. Price is reasonable. Installation done by Mr. George, who was friendly and professional. The work was well done and left the area clean. Thank you watermart for the excellent service. Roshan/ Savitha

    Answer from pro:

    Hello Roshan & Savitha. Many thanks for your business and for taking the time to write us such a stellar review. It is great news to the whole team that you love your new water filtration system. Both George and Donna are great to work with and valued members of our team. I'm so happy to hear that you enjoyed working with them and that you found them to be thorough and professional. Please let us know anytime if you have questions. Sincerely, Dave, Donna, George and the rest of the Watermart Team.

    Reply created 16 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Apr 2021

    Watermart Multi Stage Filtration system

    The installation of the Filtration system was seamless! The technician, Ken, took the time to inspect the area under the sink to insure safe installation and proper operation. Ken provided a comprehensive overview of the system and maintenance requirement. Thank you!

    Answer from pro:

    Hi. "Seamless!" These are great words for the team to hear - we work very hard to make it so. Ken is our head technician and has more experience than anyone on the team. I'm very glad to hear (although not surprised) that he did a thorough job - both for the installation itself and the explanation that followed. Please give us a call anytime if you have follow up questions. And (of course), thank you for your review and your business. All the best! Dave, Ken and the rest of the Watermart Team.

    Reply created 16 Apr 2021
  • Review from Roman Yakymchuk
    Rating: 5 out of 5
    Review left on 12 Apr 2021

    Water Softener Install

    Just purchased new home and needed existing Old Water Softener removed filled with salt not functional. George came in for consultation, ordered and 2 days later removed and installed new one. Gave great explanation and workmanship. Great work!

    Answer from pro:

    Hello. It is a company policy that we don't replace what can be fixed. However, with your system it was going to be throwing "good money after bad" to try and do the repair. George is a great guy to work with and has over a decade of experience. I'm very happy to hear that you are satisfied with George's professionalism. Please let us know anytime if you have questions. A sincere thanks! Dave, George and the rest of the Watermart Team.

    Reply created 16 Apr 2021
  • Review from Customer of Watermart
    Rating: 5 out of 5
    Review left on 25 Mar 2021

    Water Filter Change

    Everyone was so professional, knowledge and helpful from the first phone call with Allison the tech Ken. I was impressed with how they took the COVID precautions in my house and followed through, not just talk to make us feel safe.

    Answer from pro:

    Hello. Many thanks for your kind words and for your business. Allison and Ken are both great, aren't they? We are very lucky to have them here. I have passed on your kudos and they pass back their thanks. And yes, it is very important for your family and for ours that we do our work in the safest way possible. I'm very glad to hear that you felt safe while we did the work. Please get in touch anytime if you have questions. Always happy to help. All the best. Dave, Allison, Ken and the rest of the Watermart Team.

    Reply created 28 Mar 2021