Monkey Tree Services

Rating: 5 out of 5

Monkey Tree Services reviews (141)

  • Review from Diana Gray
    Rating: 5 out of 5
    Review left on 19 Dec 2022

    Arborist Services

    The crew arrived on time and worked efficiently and diligently over two days at our 13-acre Strata property. Cameron, the foreman, and his competent crew worked through an extensive list of tree pruning and removals without any hiccups. They removed all debris and left the site clean. I highly recommend this company for arborist services. Diana Gray Burnaby

    Answer from pro:

    Thanks Diana, We really appreciated your booking and the satisfaction that comes from the process you experienced. We are on the road to a long term relationship that will benefit your property immensely. Maintaining trees with the same vision over extended time frames allows the consistent care and attention to really enhance the landscape. The Monkey Team

    Reply created 20 Dec 2022
  • Review from Customer of Monkey Tree Services
    Rating: 5 out of 5
    Review left on 8 Dec 2022

    Reliable, trustworthy and experienced

    Had a variety of trees to tended to. Monkey Tree knows what they are doing, have a stellar reputation and the tools for a job well done.

    Answer from pro:

    Thanks so much for your reinforcement of our operational process. Higher standards equals better results. We look forward to maintaining a long term relationship to benefit your trees. The Monkey Team

    Reply created 9 Dec 2022
  • Review from Customer of Monkey Tree Services
    Rating: 5 out of 5
    Review left on 2 Dec 2022

    Tree work

    Monkey Tree Services has been taking care of my large hedges and regular tree maintence for over 15 years. The work is always done exactly as it should be and the the clean up is always amazing. The staff is professional, personable and extremely knowledgeable. Having this level of trust with the team is such a relief. I hope they stay in business for as long as I need them. Thanks guys!

    Answer from pro:

    That is great to hear! The number one aspect to proper tree and landscape care is the consistency of the professionals undertaking the work. Utilizing the same professional people over and over again. It is rare that knowledge and insight is the same between arborists. If you see the job done to your landscape the way you want, don't expect another firm to be able to duplicate. As is most of our clientele we value the long term relationship and care you have outlined. See you on the next round of pruning!

    Reply created 2 Dec 2022
  • Review from Customer of Monkey Tree Services
    Rating: 5 out of 5
    Review left on 28 Nov 2022

    Tree Pruning Services

    Honestly, I cannot recommend Monkey Tree Services enough. From the friendly estimate from Joel, to the crew arriving on time and completing the work in a timely manner, the whole experience was exceptional. Perfect clean up as well. Highly recommend!!

    Answer from pro:

    Thank you for your kind words of appreciation. The recipe is simple, "do it right!" We thank you for your time in review. The Monkey Team.

    Reply created 30 Nov 2022
  • Review from Customer of Monkey Tree Services
    Rating: 5 out of 5
    Review left on 10 Nov 2022

    Tree trimming

    The team was on time, listened well, were friendly and very professional. I love supporting this diverse team that prioritises the safety and work conditions of their staff.

    Answer from pro:

    Thank you so much for highlighting values you appreciate and have found in our operations. This resonates well in all aspects. We look forward to the next time you require articulate solutions to your tree problems. The Monkey Team

    Reply created 10 Nov 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Sep 2022

    Tree Pruning work

    I was very pleased with the work done by Monkey Tree Services. They were very professional , they pruned 2 very large trees on my property and I would use them in the future.

    Answer from pro:

    Thanks Bonny, Large tree care is always an enjoyable task for the team. Large trees and general tree work is best if reviewed after a 3-5 year increment, or after strong weather events. Often little to no supplemental work may required, except for new growth touching lines or house, or anything that grows into a concern while sharing the time with the trees. Have a great Fall 2022 and we will look forward to reviewing the overall condition of your trees in the future. The Monkey Team

    Reply created 26 Sep 2022
  • Review from Customer of Monkey Tree Services
    Rating: 5 out of 5
    Review left on 23 Sep 2022

    Monkey Tree

    Monkey Tree was easy to contact via their website and responded promptly to my questions. They arrived in a timely manner and cleaned up the site when they were done. They trimmed several large trees in our lot and now it looks much better. We have used them for several years, and will continue to do so. thanks for the great work!

    Answer from pro:

    Thanks for your positive reinforcement of our process. Maintaining consistency with your tree pruning and the professionals who are familiar with your trees is highly beneficial to the trees. We appreciate the continued work and look forward to the next time your trees let you know they need something. Have a great rest of 2022! The Monkey Team

    Reply created 24 Sep 2022
  • Review from Customer of Monkey Tree Services
    Rating: 3 out of 5
    Review left on 20 Sep 2022

    Cedar hedge trim/shape/topping

    This was the second year I have used their service. The work they do on the actual cedars is very good, clean up was decent and their quoted price reasonable. The staff are friendly. On their most recent work in Sept 2022 they "accidentally" cut down a steel wire that I had placed through the cedars. This 200lbs wire was used to string up patio lights. They had no issue trimming around the wire last year. When they came back this year they indicated that they can "work around it" just like they did in 2021. The cost to replace the steel wire is minimal, however the labour involved in re-stringing the steel cable and re-attaching the patio lights is in the range of 2-3 hours. Did I mention there was apology from anyone at Monkey Tree?

    Answer from pro:

    Not to sure about your review. We appreciate the positive feed back regarding the majority of our process. Our accountability process within our operations is highly valued. Any incidental that may occur from our actions is always addressed and corrected within our operation. It states clearly on our website and in our invoice emails "we only want to be paid once 100% satisfaction is achieved". You declined to allow us to remedy the small and simple situation, paid promptly and have now decided to outline your displeasure. To deny our ability to correct and then complain about it defies general logic! We are truly sorry that we are a part of your process. Seth Mennie, Owner

    Reply created 26 Sep 2022
  • Review from Sheila Mills
    Rating: 5 out of 5
    Review left on 27 May 2022

    Tree trimming

    I had a few tall trees that required trimming because it was encrouching on my roof. Monkey Tree came and did an excellent job removing the problem. Overall extremely skilled and knew what they were doing. They were amazing at climbing the tall trees and exceeded my expectations. The crew was very polite and clean up after themselves which is much appreciated. I would highly recommend them to everyone that needs work done.

    Answer from pro:

    Thanks for your booking and time in review Sheila, it is appreciated! We always enjoy the tall trees, and look forward to the next time you will require our services. Strong clean up and overall professionalism is what we strive for, your review and the time you took to share the experience keeps us at our best. Have a great summer of 2022. The Monkey Team.

    Reply created 27 May 2022
  • Review from Customer of Monkey Tree Services
    Rating: 5 out of 5
    Review left on 17 May 2022

    Pruned, removed dead shrubs, palm tree fonds

    An amazing experience over the last two years. Would highly recommend them, Joel and his team came in pruned, removed dead shrubs, and double checked my landscape. They are very knowledgeable efficient and soooo friendly. I am so glad I used them and can't wait to continue building a relationship with them to take care of my very complicated landscape. Big thanks to Monkey Tree!

    Answer from pro:

    Thanks so much for your positive vibrations, in person genuine human shared experience is what is needed in today's world. Realistically its just an extension of the trees and the universe. We look forward to maintaining your green space into the future and wish you all the best for the 2022 seasons. The Monkey Team

    Reply created 18 May 2022