Cba Electrical & Security Services Ltd.
Cba Electrical & Security Services Ltd. reviews (16)
Review from Harvey, Surrey Review left on 14 Nov 2022Rating: 5 out of 5Repair Alarm or Security SystemHad my family in for a visit. so had my son change all the batteries in all 16 points. sorry my son didnt did not fixed the entire problem. From the internet selected CBA. I thought he knew what the problems were. Had the workman return after the holiday. he did come back (doubtfully) Fixed his problem. A month has passed and no problem has recurred. would recommend this employee of CBA. harveyReview from HomeOwner HomeOwner
Review left on 24 Dec 2021Rating: 5 out of 5Fix Alarm Trouble
Staff are friendly and helpful. Alarm would not stop showing a trouble light and beeping after a big phone outage in the city. After calling CBA and trying many solutions, the problem was finally fixed. Customer service is great.Answer from pro:
Thank you for your kind words! We appreciate you taking the time to write this review. CBA Electrical & Security Systems Ltd
Reply created 6 Jan 2022Review from Customer of Cba Electrical & Security Services Ltd. Customer of Cba Electrical & Security Services Ltd.
Review left on 22 Oct 2021Rating: 5 out of 5Install Camera
CBA installed CCTV camera system for my home. I don't worry now when I am not home because I can see everything on my cell phone. Video is recorded if anything happens too. Amazing!Answer from pro:
Thank you for your kind words! We appreciate you taking the time to write this review. CBA Electrical & Security Systems Ltd
Reply created 22 Oct 2021Review from Customer of Cba Electrical & Security Services Ltd. Customer of Cba Electrical & Security Services Ltd.
Review left on 21 Sep 2021Rating: 5 out of 5Home Security System
The technician did an outstanding job with the installation and the entire system looked like the handiwork of a professional. Also, their customer service department was very helpful and friendly when I spoke with them over the phone. I would wholeheartedly recommend CBA for your home security needs.Answer from pro:
Thank you for your kind words! We appreciate you taking the time to write this review. CBA Electrical & Security Systems Ltd
Reply created 23 Sep 2021Review from Adam Lee Adam Lee
Review left on 5 Jul 2021Rating: 5 out of 5Security Alarm Installation
I called CBA to install a security alarm system for my home. The technician that came the following day was very skilled and efficient, getting the system up and running in no time. Also, he did a good job teaching me how to use the alarm afterwards. It was a good experience!Answer from pro:
Thank you for your kind words, Adam. We appreciate you taking your time to write this review. CBA Electrical & Security Systems Ltd.
Reply created 8 Jul 2021Review from Customer of Cba Electrical & Security Services Ltd. Customer of Cba Electrical & Security Services Ltd.
Review left on 19 Dec 2017Rating: 3 out of 5fix alarm system
Mr. Fong is a highly skilled technician with CBA alarm company. He deserves 5/5 stars. He was able to fix our house alarm when others could not. He is efficient and can quickly diagnose the problem.Answer from pro:
Thank you so much for your kind words about Mr.Fong. We appreciate you taking the time to write your review. CBA Electrical & Security Services
Reply created 9 Apr 2018Review from Customer of Cba Electrical & Security Services Ltd. Customer of Cba Electrical & Security Services Ltd.
Review left on 23 Jul 2017Rating: 5 out of 5Home Alarm
Ken from CBA is very professional and friendly. He fixed our alarm monitoring problem very quickly. We are very happy with his work. He is definitely a gem of the company. Thank you Ken!Answer from pro:
Thank you for your kind words about Ken and we think he is a gem too. CBA Electrical & Security Services Ltd
Reply created 9 Apr 2018Review from Customer of Cba Electrical & Security Services Ltd. Customer of Cba Electrical & Security Services Ltd.
Review left on 8 May 2017Rating: 4 out of 5Alarm Systems
David is helpful worker. My home security screen is in Vancouver . But I could not see my home security screen TV inside house 's situation. I called David to fix the screen. Just two day the security screen come back normally. I can see my home inside situation even I am in Hong Kong, Thank You David!!Answer from pro:
Thank you for your kind words about David. We're happy our security system attends to all your needs. CBA Electrical & Security Services Ltd
Reply created 9 Apr 2018Review from HomeOwner HomeOwner
Review left on 5 May 2017Rating: 4 out of 5Home alarm systems
CBA Security had installed and serviced my resident's alam systems since 1989, and I am very happy with CBA ever since. They gave us prompt response whenever is needed. Not only my alarm systems and also my intercom systems. I felt much safer now since it's under their monitoring system.Answer from pro:
Thank you William for being a long-time client. We appreciate your business and for taking the time to write this review. CBA Electrical & Security Services Ltd
Reply created 9 Apr 2018Review from Customer of Cba Electrical & Security Services Ltd. Customer of Cba Electrical & Security Services Ltd.
Review left on 29 Apr 2017Rating: 1 out of 5Very poor workmanship and attitude
Had windows replaced and called CBA to install new sensors in March this year. The guy David was rude said the window company should have took care of it and then took a very long time to complete while complaining through out his work. After he did the work some of the new windows were damaged and cannot close properly. Ended up paying the window company to fix his terrible work.Answer from pro:
The client had another company replace her windows and install the wireless window contacts on the new windows. Since CBA is monitoring this premise, the other company did not have the installer code. As a result, our technician David, who is licensed and bonded, was dispatched to program the new window contacts. He advised the client to have the window replacement contractor pull out the wires from the old windows so that the new window contacts could be reinstalled more easily instead of using the costly wireless window contacts. He also suggested the client to call CBA to install those wireless window contacts since CBA was monitoring the system and was responsible for making sure that the window contacts work properly. David only programmed the new window contacts but did not install the contacts and therefore did not damage the windows. Another contractor, not CBA, most likely damaged the windows. Moreover, since David only did the programming, no parts were used, and the client was charged at a minimal cost of $80. As an accredited member of Better Business Bureau (BBB) since 1991, CBA always settled the disputes (a maximum of 5 disputes over 26 years). No complaint letters were ever posted on BBB’s website. Unlike BBB, Homestar never provides the client’s name and address and the complaints are therefore unreliable as no thorough investigation was conducted. If the client has inquiries and complaints, he or she should contact the manager of CBA first. When CBA called the client, she said she found David’s work satisfactory. CBA has insurance policies and our technicians are licensed, bonded and regulated by the attorney general officer.
Reply created 12 May 2017