The Roof Whisperer

Rating: 4.9 out of 5

The Roof Whisperer reviews (394)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Sep 2013

    New roof and skylights

    If you could call a roof beautiful then this one is! this is the third time I have had to redo my roof and this time it will last a very long time. Arthur is very reliable and detailed in his work. Only quality material and workmanship is delivered to you. despite much rain early this summer Arthur and his team delivered, giving me peace of mind and enjoyment of my home. He had to coordinate with my plumber and he went out of his way to make it happen. his team is professional and courteous and they left the place cleaner then it ever was! I would recommend this company with no hesitation and that is saying a lot. Thank you Arthur it was a pleasure dealing with you! Ester

    Answer from pro:

    Hi Ester; We are happy that you have a beautiful roof and peace of mind as well. Thank you for any recommendations. The Roof Whisperer Team

    Reply created 12 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Aug 2013

    New flat roof

    I had a flat roof installed over an extension about 5 years ago. It has been leaking for some time. I got several quotes and although The Roof Whisperer was not the cheapest, I was impressed with his knowledge and thoroughness. My job required coordinating a few trades and The Roof Whisperer arrived on time, on budget. The left the area extremely clean. I will recommend this company to anyone who needs this work and I look forward to working with them in the future. Thanks for a great job!!!

    Answer from pro:

    Hi Elizabeth; Thank you for your kind words. We try to live up to the customer's expectations. We look forward to future work from you. The Roof Whisperer Team

    Reply created 12 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Aug 2013

    Flat Roof

    Once again, finding a contractor on Homestars proved to be an awesome choice. I own two sides of a semi-detached in Toronto. One side has a flat roof, the other a pitched. The flat roof was in horrible shape, with the soffit fascia starting to break apart in two corners. There was no way my roof would have lasted more than another 6 months. My first problem was actually finding a contractor that was willing to come into Toronto! So many would not even quote because they said the spacing between the houses wasn't enough for them. When I was able to find companies willing to come into Toronto, they wouldn't touch a flat roof. After asking around, I found out a flat roof is not something that DIY and 'side-job' guys will touch. You need to know what you are doing and the insurances required are very costly. Then I found The Roof Whisperer. I was relieved when they did flat roofs and were willing to come into Toronto! Arthur met with me and did what some other contractors didn't bother doing, he actually went onto the roof! He took pictures of the areas of concern and showed them to me. He discussed the work that would need to be done. I was impressed by how he wasn't trying to 'sell' me on anything. We were just talking about the work. He even explained how my pitched roof was in great shape and didn't need anything done to it. I received a detailed quote by email that broke down the work required and also outlined all his companies insurances and certifications. I knew he was the man for the job. The work schedule was agreed by both of us to be delayed because of some bad weather. The actual work was done while I was away on vacation, so I was a little nervous to see what I would come back to. I came home at night and even in the dark I could see the repaired soffit fascia corners which looked incredible. The next day I threw the ladder up and took a look at the work. All I can say is that these guys know exactly what they are doing. Everything looked so clean. Nothing sloppy at all. Very precise work. Even all the trim work around the chimney and vents. I can tell this wont require any warranty call backs. During the work, some ceiling was accidentally damaged, a small little section of drywall. These things happen. Arthur was immediately on the phone with me explaining what happened and arranged to have someone repair it as soon as I found it convenient. I wasn't worried. These things happen! The small hole actually gave me a good look at the under side of the work done, I could see how much new wood was used on my roof! I was actually pleased that I had this opportunity to see this side of the work as I wasn't around to see the progression and how much old wood had to be removed. The ceiling repair guy came in as scheduled and did a fantastic job repairing that small section. No problems at all. I got my detailed bill by email and I was very pleased to find out it was right on budget! I was amazed because I would have assumed some hefty extra charges when I saw how much wood had to be replaced. It was a cheque I was happy to write. It is worth the peace of mind to know I wont be dealing with water damage issues. The Roof Whisperer is not the cheapest company out there. Arthur will tell you that himself. Maybe if you have a very simple shingle job to be done, he's not the right guy for you. But I wouldn't trust anyone else to do my roof again. I can see what that extra money pays for and I say it's worth it to have someone certified, insured and skilled in his trade. I want someone who knows exactly what they are doing when it comes to my roof and protecting it from water damage for a decade. The best compliment anyone can give is a recommendation. I have already sent his contact info to a friend who needs his roof done in the next year. Thanks, Roof Whisperer!

    Answer from pro:

    Hi Mike; All I can say is double WOW! Thanks for taking the time to let everyone on Homestars know about your experience with us. Thank You from The Roof Whisperer Team

    Reply created 26 Aug 2013
  • Review from Heather
    Rating: 5 out of 5
    Review left on 16 Aug 2013

    Sloped Shingled Roof Repair

    Nick came to inspect my roof as it had been leaking. He came when he said he would and quickly discovered areas that needed repair, snapped pictures on his cell phone, and explained to me how he would fix them then quickly provided a quotation. Nick was professional, communicative and extremely helpful. Even though he was quite busy that day, when he saw the large hole in my roof and the weather forecast calling for rain, he made sure to work in a fix. As promised, he came back the next day and completed the job. I'd highly recommend Nick and The Roof Whisperer for roof repairs.

    Answer from pro:

    Hi Heather; Thank you for your kind words about Nick as we are please to work with such a concientious person We appreciate any future recommendations. Thank You from The Roof Whisperer Team

    Reply created 26 Aug 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Aug 2013

    Eavestrough repair

    I was thoroughly impressed with the work that Arthur and his team did. He replaced some damaged eavestroughs and shingles on our house and the work was flawless...not to mention the quote was reasonable for the extent of the work.

    Answer from pro:

    Hi Ashley; Thank you for this review. We appreciate your quote of ' flawless'. The Roof Whisperer Team. .

    Reply created 13 Aug 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Aug 2013

    cedar shingle roofing

    i have used Arthur and his team at Roof Whisperer before and was very impressed with their professionalism and work ethic. i have recently used them to repair and replace a complicated cedar shingling job and once again they did not disappoint. i would highly recommend them to anyone looking for a trustworthy professional who does excellent work.

    Answer from pro:

    Hi Derek; Thank you for calling us again to do your cedar shingles. We appreciate any referrals that you send us in the future. The Roof Whisperer Team

    Reply created 13 Aug 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Aug 2013

    main roof and low slope roof and eaves

    Amazing service and top quality work by iller and arthur. They even sent me photos of the work in progress. Took the time to explain everything. Professional. I will recommend them for sure

    Answer from pro:

    Hi Eileen; Thank you for your words here on Homestars. Thank you for any future recommendations. The Roof Whisperer Team

    Reply created 13 Aug 2013
  • Review from Jim Johnston
    Rating: 5 out of 5
    Review left on 7 Aug 2013

    New Roof

    We have an open deck with skylights that was leaking. A new shingle rool with a rain shield backing had not stopped the leak. Ilir recommended a flat roof covering since the slope was not steep enough for shingles. We also purahced new 'no leak' skylights. The quote was detailed with links to the manufacturers so we could check the materials. The job was done in a day, and clean-up was complete. We are pleased with the results - it looks great and is now leak free.

    Answer from pro:

    Hi Jim; Thank you for taking the time to write about the experience with us. Enjoy your new ' no leak ' skylights. The Roof Whisperer Team

    Reply created 13 Aug 2013
  • Review from Gary Geller
    Rating: 5 out of 5
    Review left on 26 Jul 2013

    Roof Repair

    I did not know what to expect, having relied upon Homestars alone. The Roof Whisperer was terrific. The telephone call back was very quick. Arthur showed up at the house to view a repair that day. His men showed up when they said they would and the work was very good. The men cleaned up spotlessly. Very satisfied indeed with the work and overall experience. I would highly recommend this company. They seem to really appreciate the business and work hard to give you good service and value for your money.

    Answer from pro:

    Hi Gary; We are happy that you used this site to find us and we are please that the job was done to your satisfaction.Thanks for your recommendation. The Roof Whisperer Team .

    Reply created 13 Aug 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jul 2013

    Roof and siding replacement (flat and peaked)

    It has been a pleasure working with Arthur and his team. This company has been professional, timely, and the front end office staff was very communicative. They met our expectations and went out of the way to do small things that improved our house and demonstrated their commitment to customer satisfaction. For example, they patched a small hole in old siding that we were not having replaced, and improved the downspouts. When a very minor problem occurred, Arthur was more than willing to work together to resolve the issue in a way that exceeded our expectations. While they did not provide the cheapest quote that we received, we are convinced that the extra money we spent was well worth it. Thanks Arthur and Jean!

    Answer from pro:

    Hi Rebecca; Thank you for taking the time to write this review. We aim to provide the best customer satisfaction possible by workng with the homeowner on their roofing concerns The Roof Whisperer Team

    Reply created 23 Jul 2013