Icy Reno Waterproofing reviews (197)

This being the first reno I have done since I've have owned the home. All you hear about renovations is that it can be a nightmare. The reno included the basement being lowered 3 feet to give me nearly 10 feet of clearance. You can imagine what a mess that night be. I am more than impressed. I thought it would turn out a extra space I solemly used. Not the case lol, you can't get me out if it. First offI have never seen such tidy work. I mean not even a speck on the neighbors property. Talk about courteous they exchanged numbers with my surrounding neighbors to keep direct contact for questions or complaints. I trust them completely as I left them my home while away and at work They ritually called me with progress updates. These guys are machines, non stop. I personally tipped each member of they crew and thanked them. MAN CAVE LESSON #1: HIRE ICY RENO!

We hired ICY to underpin our basement in April 2018 and this was easily my best renovation experience to date. Igor was very organized, fair, and easy to communicate with. He always promptly responded to my calls and was patient and clear in explaining the process and answering my questions. I always trusted his advice and felt that he was advising me with my best interest in mind. Igor also did a great job of managing and coordinating the project with minimal disruption and effort for us. We were also very happy with the quality of the work. Igor's approach to underpinning was very thoughtful and safe and his crew did an excellent job with the work. To this point, the city inspector commented on the quality of the work a couple of times and we never had any problems with any of the inspections (a process that Igor managed super efficiently). The job was also completed according to the original timeline. In addition to the high quality of the work and the overall experience, ICY was also very well priced. I requested about 6 different quotes and ICY actually came in towards the more affordable end of the spectrum. I would 100% recommend ICY for anyone thinking of underpinning their basement and have already recommended them to friends and family.

IcyReno is everything you could hope for: Prompt reply, good ideas, a team of great workers, problem-solving on the fly, and the job was done well in just one day. Highly recommended.

I live downtown Toronto, I started noticing water marks on my basement floor and I was recommended IcyReno Waterproofing through a family friend. The owner Igor came by and located the problem, turns out my foundation wall was cracked. The job they did was excellent. The workers were well trained and skilled in their trade. The quality of the work was also excellent. I will recommend IcyReno to anyone looking to get a waterproofing job done to their home.

Igor and his crew did a first class job in waterproofing my foundation. They were prompt, efficient, and hardworking and completed the job in the agreed upon 3 days and also installed a sump pump. Igor also completed the form that would have the government reimburse me for the cost of the sump pump and weeping tile. It was a pleasant surprise. Excellent value for service, and I note that each day they cleaned up the job site extremely well and left the property in a very condition. I would highly recommend ICY to everyone.

I am a professional in the industry and i hired ICY after looking at other contractors to underpin my basement. His crew came when they said and his crew worked very every day and very clean very efficient like a military operation. They were done in 1 month which we thought was very good. I do not hesitate to reccommend ICY.

We have asked a couple of quotes and finally picked Igor's company to do the job because of his prompt response, very clear communciation and good review even with big amount of projects he did. Igor's team did great job as he promised and They proved my choice is right. Igor is knowleagble with what he is doing and with detailed explaination if he can not do it. Really impressive with his fast response and showing up on time. You know he is alway there and will back to you even after the job has been finished for a long time. Will recommemd his company to my friends.

I work in the industry and have met many trades and contractors. I will say hands down Igor is one of the best. Work was exactly on schedule, workers were always on time and tidy, not a missed day. Communication was prompt and clear. No extra fees charged even when changes had to be made to pull permit - Most other contractors would use this as an opportunity to gouge the customer. I would recommend Icy Reno 100%.

Igor, Alex and the rest of the crew were great. We hired Icy to underpin & interior waterproof our basement. Igor & his crew were very knowledgeable and able to explain the job at hand throughout the process. The timeline and quote were met to a tee, no surprises. I consider communication an important aspect in any profession, and Igor was proficient in this aspect, always informing us of when & what would be taking place, and was ready to get ahold of if we ever had any questions. Igor & his crew are very hard working and always arrived early to start the day. Everybody we dealt with throughout the process was very professional & polite. We were realistic and understood going into this project that it was a pretty big job, however from start to finish it went as smooth as we could have hoped for, and our expectations were definitely met, if not exceeded. We have spoken very highly about our experience with Igor and his crew to friends, family and other tradesmen, and would have no hesitation about recommending them going forward.

Igor and team did an excellent job on what I consider to be a major foundation project that included major wall remediation, underpinning, waterproofing, radiant floor heating and new foundation for extended basement. Igor dealt with the challenges of a high water table and terrible wall conditions safely and with confidence. Never did the city or my engineer have any issues with his work. In fact, I was told several times that he did a great job on my house and I feel the same way. Igor delivered on a complex project and as a result I highly recommend ICY Reno Waterproofing!