Total Home Windows And Doors

Rating: 5 out of 5

Total Home Windows And Doors reviews (581)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Oct 2018

    Retrofit Window Replacement - entire home

    Before choosing a window contractor for our whole-home window replacement project, we met with representatives and obtained quotes from several window and door companies. From the first time we met Eddy from Total Home Windows and Doors, we were 100% impressed with his knowledge, confidence, and patience with the many questions we had in determining whether to go with retrofit or complete window replacement in our 1940's home with beautiful window casing that we hoped to preserve. Other companies completely discarded the idea of retrofit windows for our home, as they wouldn't qualify for the rebate program offered at the time, but Eddy respected our wish to increase the energy efficiency of our windows while preserving our beautiful solid wood trim and casings. He made several visits to our home to enthusiastically demonstrate why one type of glass, which did not qualify for the rebate program, was truly the best choice for maximizing energy efficiency in our climate, and his follow up with any questions or concerns we had before even committing to choosing him for the project was second to none. He even took the time to create mock-ups of various mullion style options to help us choose something to suit the style of our old home. We had to change our installation date more than once to accommodate the schedule of other renovation projects we were doing this summer, and Eddy handled these scheduling revisions very professionally. The installation crew did an incredible job on both the installation and cleanup of our project, and we are thrilled with the way it turned out. We're looking forward to working with Eddy again on the replacement of our exterior doors and windows on our new garage this fall.

    Answer from pro:

    Hi Nancy, We thank you kindly for giving us the opportunity. If we can assist you or anybody you may know in replacing windows or doors, please don't hesitate to call us. Best Regards Total Home Windows And Doors

    Reply created 23 Oct 2018
  • Review from Kevin Chan
    Rating: 5 out of 5
    Review left on 2 Oct 2018

    Replaced 2 exterior doors and 2 basement windows

    Vitaly came to give us a quote in late spring. Interestingly enough he was the only estimator that didn't measure our doors. He was able to eyeball the size and also told us that our side exterior door was not of a standard size. I knew he was spot as I had already gotten many other quotes. He answered all my questions and even invited me to see the door and colour selection either in the showroom or at the factory. I had gotten approximately 6 quotes and Vitaly did not come i as the least expensive quote nor did they have the best product out there. I managed to find a better product at substantially more expensive and according to my research only incrementally better. Vitaly offered the best value in my opinion. The installation took a bit longer than I was told but I was fine with that as I was already given the heads up that it may take a bit longer to fit new doors in my 70+ year old house. Edward was meticulous with the insulation and caulking to ensure there were no holes or gaps. Because our house is old and not plumb he ensured the door was in alignment with the rest of the house to look level. Door opens smoothly and no perceivable leaks or air gaps. We've since had some heavy rain beat against the door and strong winds. When Edward came to do the final measurements to order our doors he noticed that the existing side door could also be enlarged by an additional inch. In fact when I measured after the fact he gained us almost and 1.25 inch. We were quite happy about having a slightly larger door in an already small odd sized opening in the side of our old house. Ask for Edward to install your doors. Ask for Edward to do the final measurements and installation.

    Answer from pro:

    Hi Kevin We thank you for giving us the opportunity on replacing your doors. If there's any more windows or door replacing needs you or anybody you know may have, please don't hesitate to call us. Best Regards Total Home Windows And Doors

    Reply created 5 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Sep 2018

    Windows, and doors

    I had recently changed my entire house 16 windows, and 4 doors, brick to brick installation done. We decided to go with this company for 2 reasons, one for price I commend Anatoily for giving us a very good quote and second primary reason was Vitaly. I read his reviews online, he’s is really one of the best and most knowledgeable person. His work is impeccable. His team and he worked non stop to ensure the job was completed on time. Very professional, even my neighbors came and mentioned these people know what they are doing. They work in a systematic manner and did such a great job. I will highly recommend go with this company and ask for Vitaly you won’t be disappointed. I have recommended his work to my friends.

    Answer from pro:

    Hi Zeenath Thank you for your kind words. Its was our pleasure providing you replacement windows and door. If there is anything else we can provide you or anybody you may know don't hesitate to contact us. Our Best Regards Total Home Windows And Doors

    Reply created 27 Sep 2018
  • Review from Bill Zhou
    Rating: 5 out of 5
    Review left on 13 Sep 2018

    Windows and patio door replacement

    Recently, I had 22 windows and a patio door replace by Total Home Windows and Doors. Eddie was professional and very flexible, did everything to accommodate my request, gave me a very competitive price. Andrew and his installation team were very professional, too. They did a good job installing the windows, and they cleaned up after job. We are very happy. Eddie also followed up after the job was complete. One screen has a very minor problem (one strain was broken), Eddie asked no question but offer to take it back to the factory to fix it. Thank you Eddie.

    Answer from pro:

    We would like to take this opportunity to thank you for allowing us to replace your windows and doors. If there's anything more we can do for you or anybody you may know, please don't hesitate to call us. Our Best Regards Total Home Windows And Doors

    Reply created 25 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Sep 2018

    Windows and doors replaced on whole house(green-on rebate)

    I received 4 different quotes from window installing companies before settling on Total home window and doors. The main reason for me choosing this company is because of Vitaly. He was so professional and knowledgeable about his abilities and his products. He answered all my questions and made me aware of what to look for when choosing a window company. He assured me I made the right decision by hiring his company, and man, he did not disappoint. His crew showed up on time when he said they would. I was amazed at how the crew worked so well together. Everyone knew their role. You could tell they all loved what they do. No one was yelling and swearing. They were all happy and smiling. I was kind of skeptical when Vitaly said they would finish the install in one day. Well, they did. Proving again Vital is a man of his word. They covered all my furniture with plastic wrap and covered all my floors with drop cloths. To top it all off, their pricing was almost 2k cheaper than everyone else, and they use a top rated window manufacturer for their windows as well. I have already referred this company to 4 friends who have all signed up with Vitaly. There is a reason why they received great reviews online. They are honest, hard working people, who take pride in what they do. Give them a call you will not be disappointed.

    Answer from pro:

    Hi Marco, We at Total Home Windows and Doors want to thank you for giving us the opportunity on replacing your windows. If there's any way we can help you or anybody you know in the future on replacing windows or doors please don't hesitate to contact us. Best Regards Total Home Windows and Doors

    Reply created 14 Sep 2018
  • Review from k.czerwonka
    Rating: 5 out of 5
    Review left on 4 Sep 2018

    Windows and sliding door replacement

    Recently we had 13 windows and one sliding door replaced by Total Home Windows and Doors. Installation team was very professional and they completed the project in 2 days. We are very pleased with the final product. The new and enlarged windows look great!

    Answer from pro:

    We would like to thank you for choosing Total Home Windows and Door! It was our pleasure servicing your home. If we could help you or anybody you know in replacing windows or doors, please don't hesitate to call us. Best Regards Total Home Windows and Door

    Reply created 6 Sep 2018
  • Review from Randy
    Rating: 5 out of 5
    Review left on 29 Aug 2018

    Front door - Sliding door

    We had our Windows replaced last October through Eddie at Total Home windows and Doors. They did such an excellent job that I requested a they do the rear sliding door and front door. Another amazing job. Great product, service at a fair price! Can't ask for anything more.

    Answer from pro:

    Hi Randy, We would like to thank you in giving us the opportunity on replacing your windows and doors. If we would be of any more service to you or anybody you may know please don't he's to contact us at your convenience Our Best Regards Total Home Windows And Doors

    Reply created 31 Aug 2018
  • Review from Imran Asmal
    Rating: 5 out of 5
    Review left on 21 Aug 2018

    Window Installation

    We got 10 windows replaced by Total Home Windows & Doors (all under GreenOn program). We met with 6 other vendors before deciding to go with Vitaly Shapiro and Total Home. The main drivers for our decision were the price, quality of product. His dedication to client satisfaction was clear from the very beginning so we decided to move forward with the installation. On installation day, installer Vitaly and his team member arrived early in the morning and worked non stop throughout the day . The crew cleaned up like no job was done at my place they treated my home like their own. Overall, I would highly recommend the company - and a big thank you to Vitaly and Vitaly (installer) for a job well done

    Answer from pro:

    We would like to thank you for kind words. It was our pleasure to provide you with our services. If we could be of any more assistance to you or anybody you may know in replacing windows or doors do not hesitate to call us! Best Regards Total Home Windows and Doors

    Reply created 22 Aug 2018
  • Review from Roman
    Rating: 5 out of 5
    Review left on 16 Aug 2018

    Replaced 13 Windows

    Replaced most of the windows in our home and have waited a few months before doing this review. Vitaly provided great customer service, knowledgeable answers and was very responsive to any follow-up questions we had. Vitaly provided a few different options for the window installation and a very competitive price. Installation team was very professional and completed the work in less than 3 days which included a bay window. They managed to make use of most of my interior window casings as they were oak which provided cost savings for us. The installation team did an excellent job, was very courteous and approachable regarding any installation questions that arose. As I indicated the windows were installed a few months ago and no issues have arisen. I would definitely recommend Total Home to friends and neighbours as once our next door neighbor took a look at the quality of the windows and the installation they have also ordered from Total Home.

    Answer from pro:

    Hi Randy, We would like to thank you for giving us the opportunity in replacing your windows. It was our please in servicing your home. If we could assist you or anybody you know in replacing windows or doors in the future please don't hesitate to contact us. Best Regards Total Home Windows And Doors

    Reply created 31 Aug 2018
  • Review from Ajinder Singh
    Rating: 4 out of 5
    Review left on 15 Aug 2018

    Windows

    Andrew and crew was grear and motivated. They were really fast and finished the job correctly. They cleaned up everything. I would recommend this company to others for any window repair or change

    Answer from pro:

    We would like to thank you for kind words. It was our pleasure to provide you with our services. If we could be of any more assistance to you or anybody you may know in replacing windows or doors. Do not hesitate to call us! Best Regards Total Home Windows and Doors

    Reply created 23 Aug 2018
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