National Star Roofing Inc.

Rating: 5 out of 5

National Star Roofing Inc. reviews (377)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 May 2014

    Roof

    Excellent service. Project start was as on time. Crew was professional, curteous and polite. Site was swept clean of all debris and nails. Would highly recommend the national star group.

    Answer from pro:

    Thank you Mario for the nice words. The family members who do the work on a daily basis are the ones that are to be thanked the most. They are the ones who spend those extra hours a day, sometimes till 10pm, to insure your house gets a solid roof. We have families too and we understand how important their home is. We will always be here to address any of your concerns so feel free to contact us anytime.

    Reply created 4 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 May 2014

    re-roof a garage

    they did a great job on the roof. High quality shingles and cleaned up great after the job. I was worried about nails in my gravel parking pad next to the garage where they had to load the shingles but none were left behind. I would defiantly call them when it is time to do the house.

    Answer from pro:

    Hi Dave, thanks for the nice review. Here at National Star Roofing, we all try to cover all the bases of a roofing project, from the first point of contact up to the new roof tour and filling of the paperwork. Every detail needs to be looked at with extreme care, because every detail is important for you as it is for us. Thank you again and feel free to talk to others about us.

    Reply created 4 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 May 2014

    Roof replacement

    Sokol and his team were amazing through our whole experience. We are first time home buyers and when we found out or new home required a new roof, we had to act quickly in our negotiations. Thanks to Sokol and his ability to get to the house and give us a quote within an hour, our home buying dreams came true. He kept us in the loop about when we would be able to have the roof installed, based on the weather at this time of year (April, May). The day of the install, he let me know the night before when the team would be arriving, the supplies had been dropped of just a few days prior so they were able to get to work right away. Our 1100sq foot house with attached carport was done and everything cleaned up by the end of the same day. The crew was very professional. They even cleaned out the gutters!Later on that evening, Sokol came by and walked us through what was done. The pride of workmanship is shown in this company and I would recommend them to anyone.

    Answer from pro:

    Hi Brittney, it was a pleasure to help a young couple like you guys and to see that you are forming a new family. We wish you success and love in your family, always. We have got a really efficient and transparent system which is made possible by everyone working together. Any of our clients are welcome to come on the roof, most of the time you will be asked anyways, at anytime during or after the project. Honesty is our main virtue as a group. Thank you for the review and please keep in touch.

    Reply created 4 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 May 2014

    re-shingled roof

    So refreshing to deal with a company that provides service above and beyond customer expectations. Both Alex (owner) and Sokol were on site at different times throughout the day to ensure I was pleased with how things were going, and to show me what was being done at different intervals to ensure satisfaction and trust it was being done right.The crew worked until 10:00pm on a Friday night to complete the job, all in one day. Extremely satisfied, would highly recommend. Call this company first if you are looking at having your roof done!

    Answer from pro:

    Hi Dale, thanks for the nice words. Although we waited thru the winter to get to your project, we kept in contact regularly and when time came everything went smooth. It was great to have you as a client and we wish to have more like you in the future.

    Reply created 4 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 May 2014

    Roof Replacement

    We noticed a few water marks on our ceiling so we called around trying to get someone to come and have a look to see what needed to be done. Sokol was the only one who came to have a look other offered quotes without actually seeing what was needed. National Stars quote was lower than the others. Sokol helped us identify a few other issues with the roof which were taken care of during the repair. Roof was done within a day, the crew was very good, friendly and the clean up was immaculate. The only problem I have is that I have run out of businees cards to provide to people enquiring about our roof.

    Answer from pro:

    Hi Carl, I am very glad to have you and your family as our clients. As much as we would have liked to help you with the soffits and insulation. We are a group of 9 relatives that work together who are committed to keep the business running the way it is now. Therefore we cannot do any other work but roof installations. Quality wise, it is best to choose expert of each field of work needed. Regarding pricing, we try to be fair to every client, no matter what season or situation it is. I am glad you see the value in our service we provided and we all thank you for sharing your comments with everyone.

    Reply created 1 Jun 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 May 2014

    Roof Replacements

    My grandfather always said he liked to get quality work at a fair price. National Star Roofing also set this as the expectation and then exceeded my expectations, with high quality products, expert installation, fastidious clean up, and a friendly work team (all family members) who arrived in numbers large enough to ensure a one day completion thus no unwanted exposure of a half finished roof to the elements. I had two residential roofs completed in two successive days and even the bigger cedar shake removal and asphalt replacement was done in one day by nine good men. Beyond all this, the team supplied and installed a new chimney at the lower cost property (along with some roof sheathing) without any change to the original estimate. I absolutely recommend these guys!

    Answer from pro:

    Thank you Dave for taking the time to write about your experience with National Star Roofing. Your grandfather was a wise man. It is really hard to find companies that provide a good value for the buck these days. We are not the only company that does that, but we need to have more. Homestars is a great organization that helps homeowners like yourself research a company's past before they can hire them. It also allows them to keep the company on their tows the whole time. If at some point the roof has an issue for example, we have a commitment to respond to the client and fix the issue within hours. We can afford to do that because we get so few of these calls every year that you can count them in one hand. We appreciate your input and we encourage you to use HomeStars.com more often. Take care, Dave.

    Reply created 30 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Apr 2014

    Roof Replacement

    After interviewing three different roofing companies, I decided to go with National Star Roofing. Sokol and Alex gave me the best price and used superior shingles. National Star roofing is family owned and operated and the quality of their work is clearly important to them. They did an excellent job. I believe I have the nicest roof in my neighbourhood. Alex and his brothers thoroughly cleaned up afterwards. I would most definitely recommend National Star Roofing. I am very happy with the job they did.

    Answer from pro:

    Thank you Aileen for sharing your experience dealing with National Star Roofing. The most important things to our business is to build roofs that last and leave our clients happy. The only way we are able to do this every day is by working together as a family. Everyone is focused and paying attention to the smallest of details to ensure both those things are achieved on a regular basis. We value you and every other client like our family members. Take care and feel free to contact us in any case.

    Reply created 26 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Apr 2014

    Shingle Roof Replacement

    We found this company using HomeStars, we had 3 companies provide quotes. National star roofing, a family run business blew the competition away with their price, superior product and our overall confidence level after the quoting process. Installation was quick, on time, stress free and looks great. They cleaned everything up after and what really blew us away was they did the shed, which was not part of the quote at no additional cost. They did it on purpose! National Star Roofing was the right company, the right people at the right price using a superior product and with warranty to boot if problems ever arise. We would highly recommend National Star to do your roof, I've already recommended them to another family member.

    Answer from pro:

    Hi Chuck and Terri. It is a pleasure to deal with such nice grateful people like yourselves. Hearing how sattisfied you were thruout the process gives us a boost of energy to continue working hard for Calgary homeowners. Thank you for the time you spent on writting the review. Do not hesitate to call us if there is anything we can help with.

    Reply created 26 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Apr 2014

    Roofing

    We recently had our old, worn roof replaced by National Star Roofing. In short, the job they did was outstanding, our roof looks amazing. The crew worked very quickly and efficiently completing the work in one day. The job foreman was without a doubt one of the most professional, friendly and knowledgeable trade people we have dealt with. This is a family owned and operated business and it shows in their workmanship, their friendliness and, how they treat the worksite with respect. Our yard looked better after they left then it did before. The clean-up was exceptional. Noticing that our gutters were clogged with leaves and debris they cleaned them out thoroughly. We were also told that the flashing around our fireplace chimney needed to be replaced as it previously had been done incorrectly. This was not included in our original estimate but the work was done at no extra charge. The initial estimate we received is what we paid. Thanks to Sokol, the job foreman and, the extremely well organized, hardworking and efficient work crew for a job well done. We are very happy with our decision to use this company and we certainly have no hesitation whatsoever in recommending them. National Star Roofing very much deserves the 10 star rating that they have obtained. Many thanks!

    Answer from pro:

    Thank you Lydia for the review. We understand that you have a busy life and that it is hard to find time to do this. The reason why we ask every client to write a review on their experience dealing with us is because we want other companies to follow suit. We have worked very hard these 12 years and continue to do so, to be known for our quality and customer service. Others will need to work harder than they are now to be successful. A homeowner's trust should not be taken for granted. You have no idea what great feeling of achievement it gives us when at the end of a long day the homeowner says that they are happy and that we deserve the 10/10 rating. If you have any concerns whatsoever, let us know.

    Reply created 24 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Apr 2014

    Roofing

    After my neighbor mentioned to me he had hail damage on his house I decided to get my roof checked as well. I contacted a few contractors and National Star was the only company that responded to my inquiry in a timely matter. Sokol inspected the roof and confirmed the hail damage. He also noticed a loose shingle and an area that would be a candidate for patching. After the insurance company verified the hail damage, Sokol provided me an estimate for the roof and scheduled the work for the spring. In order to get us through the winter National Star patched the area that was missing a shingle at no extra charge. This past week National Star completed the work as per their estimate with no hidden costs. Sokol and the National Star crew are very professional and take their work very seriously. They are always on time, which cannot be said about most contractors. They treat your home as if it was their own and clean up after themselves. Their attention to detail, quality materials and quality construction is second to none. I would recommend National Star to anyone that is looking for quality work and professional service.

    Answer from pro:

    Hi Ashton, thanks a lot for doing this for us and the people reading. It was great to be able to help you and your next door neighbor with your insurance claims and most importantly build a solid roof. Repairs are not something that we do, but we do a temporary fix on a house that has a roofing issue but we cannot get to replacing it right away. We come from a culture that puts a lot of importance on a man's word. We believe in promising as much as we are sure to deliver. Then we can do any extras that will make the house look better, although not related to the roof directly. Promising more than they can deliver is the problem with a lot of construction companies today. Before the salesman has your commitment, he will throw anything they can think of to get it. Once you have signed it is a different story. Subcontractors or employees will get on your roof and actually do what they care about, do as little work as possible and go home as quick as possible. The group at National Star Roofing runs as a unit. No matter when, before, during and after the job you as a client will be treated with respect and with professionalism. Your property will be treated with care, as if it was our own. We can afford to take the extra time needed to fix smth that needs fixing, even though it is not in the quote. We will tell you if there is anything you should do to make your home better and if there is anything we can help with, we definitely will. Congrats on the new family member and we will drop by when we are in the area. Keep up the referrals.

    Reply created 24 May 2014