National Star Roofing Inc.

Rating: 5 out of 5

National Star Roofing Inc. reviews (377)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Dec 2013

    refoofing

    National Star Roofing Specialists were a treat to hire & we truly appreciate the pride & care they put into their work. They took the time to give us a detailed estimate & explain the process thoroughly, arrived when expected and did the job quickly & efficiently (& amazingly tidily). They spent special care and attention to the chimney which was a concern of ours & documented the work done.

    Answer from pro:

    Hi C. Fowler. It has been a real pleasure to deal with you and your family. It is great to see you noticed all the work we did and the pride we have in our work. Being a group of family members, we are able to oversee every detail on your roof carefully, making sure that everything is done properly. It is one thing to do a roof that will last the labour warranty (10 years in our case ) and a roof that will last the shingle warranty (40 years min. in our case) without any problems. We see National Star Roofing be in business for at least another 50 years. Thank you for sharing your experience with National Star Roofing. Feel free to contact us in case of any questions and concerns.

    Reply created 7 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Dec 2013

    Roof Replacement

    Our roof lost a lot of shingles during the high wind early in the spring. When I called up different roofing companies, Sokol was the one who responded promptly. They did a temporary fix on my roof the day they came to inspect it and help prevented further rain damage from the terrible Jun rainy days. Sokol also took the time to explain to us why we needed a whole roof replaced (since our house was only built in 2005!). After our insurance quote was approved, they came and replaced our whole roof. They were efficient and use good quality materials, they did a good job and also cleaned up well. Sokol was extremely good to deal with and reasonable. I would not hesitate to recommend him and his company to my friends who need roof replaced. Thanks again Sokol and your team!

    Answer from pro:

    Hi Michelle. Thank you for taking the time to post this review for us. HomeStars.com is helping a lot of people, not only looking for roofing companies, but any type of contracting work. It is helping companies like National Star Roofing as well, by serving as a marketing tool (word of mouth online). Feel free to contact us anytime you have any concerns about your roof and to introduce someone you know that need roofing help. Take care.

    Reply created 7 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Dec 2013

    New roof

    I highly recommend National Star Roofing. I can't name a better roofing company in Calgary. They came to our house promptly and gave us a quote on the spot and showed us a sample of the shingles they were going to use. Despite being close to winter, they managed to squeeze us in as a client prior to the new year. They did a fantastic job on the roof and documented and explained the whole process. They stayed true to their quote, and were even kind enough to give us some gift cards when the job was done.

    Answer from pro:

    Hi Liz. It was nice to meet your family and to have had the chance to help you with replacing the tar and gravel roof of your newly purchased home. We did find a few rotten wood planks and opened a few more vents, but all the work was done within the expected timeline of two days. Although it is not advised to have a roof replaced in the winter, we do use a superior shingle that can afford waiting thru the winter without sticking and still endure very strong winds. It was great that the weather held for a few days and we were able to finish the jobs for the season. The National Star Roofing team is very happy to have clients like you. We are at your service at all times.

    Reply created 7 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2013

    roof replacement

    i needed to replace the old shingles on my half duplex. sokol came out and walked me through exactly what they would do , the products they would use, and exactly what it would cost. he' super friendly and very informative. the work was done in one day and my yard was cleaner than before they came. it was a tad bit more expensive than some of the other quotes i got, but i didn't mind paying the little bit extra for the quality, honesty, and service. i would definitely recommend them.

    Answer from pro:

    Hey Matt. We see you more like a friend than a customer. Although Sokol is the one taking care of the customer service, every member of National Star Roofing is equally important. As you have already seen, we are very honest and transparent. Our client needs to know every detail of the work process, from start to finish. We wish we had had the chance to do your neighbour's part as well, but he had done it already. It was good we were able to match the color. Thank you for writing about the experience with National Star Roofing and let us know if you need anything.

    Reply created 30 Nov 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2013

    National Star Roofing

    These guys are great. We looked around for a roofing contractor and National Star gave us the best quote for the service they have provided. They didn't charge us for extra work that needed to be done due to some rotten plywood even though they warned us about extra cost before. They are very friendly and answered every question that we had. After they finished the job they cleaned up around they house and even they cleaned our garage. They finished the job in 2 days which was great for us because we have a baby and going out of the house was not an option. I will recommend them to all my friends. Thanks so much Sokol and Aleks.

    Answer from pro:

    Hi Mishga. Thank you for taking your time from taking care of your little baby girl to write about National Star Roofing. The main thing for us is to see that you are happy with your choice of trusting us with the roof over your family's head. We have always provided the best value for the money and always will. Unlike other companies, we are able to do a few things at no extra charge, use more better quality material than the average crew as our company is run as a partnership more than a corporation. Also we concentrate on the job on hand, no matter what size or profit, until it is completed to the highest standards.

    Reply created 30 Nov 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2013

    Re-roofing House and Detached garage

    After reviewing quotes from 23 different roofing companies in Calgary, i ended up selecting National Star roofing - the best decision i have ever made. Sokol & Aleks @National star roofing were very patient and clear in explaining every question i had and still beat the price and product quality on majority roofing quotes i compared. They were definitely above and beyond their responsibilities in making sure i was satisfied with the work. I would highly recommend their Quality service to anyone in the Greater Calgary area.

    Answer from pro:

    Hi George. Thank you for taking the time to write about your experience with National Star Roofing. People have to read all the horror stories involving roofing companies, especially in a city like Calgary, where new construction is booming and there is a constant demand for trades in general. To prevent having a negative experience with a contractor, a home-owner has to spend the time to research companies in the area providing the services they need, get a few estimates and choose the one that will provide the best value for the buck. At National Star Roofing, the customer comes first, where the main focus is full satisfaction. We want our clients to be extremely likely to recommend us to family and friends. We appreciate you as our client and wish you and your family the best. Let us know if you ever need our help.

    Reply created 30 Nov 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Nov 2013

    Roof replacement

    National Star is highly professional without being overly corporate. Sokol arrived on time for the free estimate and within twenty minutes handed my wife and I a detailed quote for the full replacement of our shingles. He then sat down and discussed every feature included in the quote, answered all questions and warned us of potential rot damage to the sheeting that would need to be replaced at an additional cost. We chose National Star over competing quotes because, in our opinion, they demonstrated integrity in both their emphasis on delivering a quality product, and commitment to customer service by establishing trust through honesty. We were not disappointed. Sokol, Alex and several others arrived at 9:00am on a Saturday, shovelled snow off the roof and began working. When my wife and I returned home after being out for the day, they had completed the job. The next day Sokol and Alex came by to go over what they had done and show me pictures of several rotted plywood sheets that they replaced. The replacement was done at no additional cost despite the warning we had been given. The roof looks great and there is very little debris in the yard around the house which Alex offered to clean up in the spring when the snow melts. We'll be recommending National Star to friends and family should they need a roof replacement.

    Answer from pro:

    Hi Michael! We all wish you a quick recovery from your leg injury. It is a pleasure to have had the chance to help you with your roof replacement project. We apologize for the delay and appreciate your patience. In about 50% of the projects, we come across things like rotten wood, metal flashing to be changed or installed new etc. They are necessary to the roof lasting the shingle warranty of a minimum of 40 years, but they also take time. Especially when we do not hire any subcontractors, that work will sometime postpone jobs. That said, we do make sure the roof is patched for the meanwhile until work is to start, especially when it needs to go thru a winter. We appreciate all the nice words you have put energy in writing about us and we love it that it all comes natural. We will see you in the spring to have a thorough clean-up done. Take care.

    Reply created 30 Nov 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Nov 2013

    Reroofing

    Sokol and his crew were polite, professional and did a great job on our roof. Sokol was always honest and straightforward and we got exactly what he presented when giving us a quote. These guys had the best price, the best products and the best reviews I could find. It was a simple choice and I don't regret it at all.

    Answer from pro:

    Thank you Sean for hiring us and for writing about your experience with National Star Roofing. What tells us apart from any other roofing company in the Calgary area is that we are family and we never trust anyone else with the roofing work. Although Sokol is the one that you as a customer have direct contact with, everyone involved is equally responsible in the company. Honesty is our strongest virtue. We understand that no-one likes surprises, so we make sure we inspect your project thoroughly and make sure you are well informed about what is to be done and the costs involved. Many companies will tell you as little as possible about any issues that might surface during the project, but will ask for more money once they start. This way of running business is not fair to you as a home-owner but is widely spread. When you need anything else done to your home, make sure to check reviews and that they are being posted on a regular basis. HomeStars.com is one of the greatest inventions, giving people in need for contractors choice of what is out there. It puts the client in the driving seat by being able to affect the company's online reputation based on the level of service they provide. A big thank you to the HomeStars team. Keep up the good work guys!

    Reply created 30 Nov 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Nov 2013

    roofing

    from the quote to the completion this company was professional, knowledgeable and interested on doing the job well. They are family and all cared that you were pleased with their work. I would recommend them without hesitation. they even said they would come around after the snow melted to make sure there was no debris left behind. Sokol was great in keeping us informed.

    Answer from pro:

    Hi Kent. It was an honor to serve you and your lovely wife, dear sir. Your project was a difficult one, but interesting at the same time. We had to inspect your attic to find the best solution to the venting issue. We needed to find high-performance attic vents but have them not stand out too much. What we came up with was 6 VentMax, style 302. One more thing we did for you was changing the metal flashing around your two skylights, which were below standard. Now your house really does stand out as the better looking in the neighborhood. We already got a few calls asking for estimates on your street. Thank you for your kind words. We are always at your service.

    Reply created 29 Nov 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Nov 2013

    Re-roofing a house

    Sokol and his team did an excellent job. There was a slight delay in starting but his guys were able to get it done in 2 days. Everything was cleaned up. There prices was very competitive and their initial presentation was clear concise and right on the mark. I would have no hesitation to recommend them!