National Star Roofing Inc. reviews (377)

Hello Mike! We understand you had a few negative experiences with other contractors and it is an honor for us to prove to you that there is still companies that work with pride and care about your house and personal satisfaction. Although we are very careful during the work, there is still a chance of debris falling from the roof, therefore we make sure we cover any delicate objects. At the end of each working day we clean up all around, but clean thoroughly once the project is fully complete. We appreciate your nice words and are always at your service. Thank you again.

Hi Jinguo. Thank you for taking the time to share your experience with others looking to have their roof done. Treating our clients' house as our own is what tells us apart from competition. We want to see all our roofs last a lifetime, thru the cold winters and storms that nature throws at them. We value your trust and will not sell that for a million dollars. Stay assured that we are always at your service, in case of extreme storms or any concern you might have. Thank you again and our family wishes the best to your family.

Hello Kristi. Thank you so much for sharing your experience. I am glad you found the whole process to your satisfaction. Although Sokol is the one that keeps in contact with you, the whole team is equally responsible. Because we are all family, it is normal to find us friendly and personable. Having been in business for 10 years, we are knowledgeable and professional. This business is everything for us, thus we are very focused on the project in hand, no matter what. We are lucky to have clients like you, that appreciate our work. Let us know if you need our help.

Hi Francine, thank you for trusting us with your roofing needs. At National Star Roofing, we make sure the client is educated from start to finish on the roof replacement/installation process. There is a lot of things that you as a homeowner do not know around roofing. It is extremely important that you know everything, because you are the one paying for it and owning the new roof for a long time. We explain the products and process by providing brochures and samples, showing you photos and videos. The best way to understand it though is during and after the project. This is something done only done by a company that is confident in their work and has nothing to hide, which is what National Star Roofing is and will always be about. Let us know if there is anything that we can help with.

Thanks Mark for writing about us. Scheduling is the hardest thing in this line of business. You were lucky that the jobs before you did not have any surprises to hold us back, instead work went faster than expected. Therefore we were able to get to your project ahead schedule. Things like rotten wood, missing metal flashings where the roof meets walls and bad weather are factors that would delay us from getting to a project as scheduled. We appreciate everyone's patience, especially during this winter season.

We appreciate you being our clients, Peter and Mary. Thank you for sharing your experience with everyone on HomeStars.com. This is how people that are searching for a roofing company can get an idea of what to expect. It is great to see that our clients' expectations are not only being met, but exceeded. It is impossible for us not to try our best because we value the trust you have in us. As a family run roofing company, National Star Roofing is to be trusted from beginning to end. Not only you get what is agreed on, but a lot more. Anything that needs doing in order to elongate the life of the roof, we will not hesitate to tell you and get it done. The customer comes first with National Star Roofing and always will. Thank you again.

Ciao, Frank, Thank you for taking the time to write about us. It was an honor to help you with both your house and the rental. We are extremely happy we were able to get your insurance company to pay for most of the costs. Now you are set for another 50 years for both homes and they both stand out in the neighborhood. If you need anything, let us know anytime.

Hey Val. We appreciate your opinion. You have dealt with other contractors beforehand. Rare are the ones that do not take a deposit before any of the work is done, like we do. Rare are the ones that explain the process of the job to be done in such detail as we do, as we have nothing to hide. Nobody likes surprises after the job is done. The only way to keep a consistent high bar of quality and service is to work as a group with family members, all putting in their maximum to make the company successful, forever. This mentality is contrary to most of the competition, as roofing is one of the top 10 industries for fly-by-night companies, meaning they don't see themselves roofing for a living. Well, to us, roofing is what we have done for over 10 years now and are willing to hold on to the place as industry best in Calgary and Area. It is thanks to our clients and their effort that we are enjoying the success we are at the moment. We stand behind our work and warranty. If you have any questions or need help with anything, let us know.

Thank you Brian for expressing your experience with National Star Roofing on HomeStars.com . We are concentrating all our resources on the project on hand, paying attention to detail and putting the client first, as it should be. This way, all bases are covered and there is no chance for the client to be unsatisfied. We appreciate your help towards National Star Roofing running for the Best Roofing Contractor for 2013 Award.