Accu Serv Heating And Air Conditioning

Rating: 4.9 out of 5

Accu Serv Heating And Air Conditioning reviews (274)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Dec 2017

    reinstall combi boiler

    boiler needed to be reinstalled as had be installed improperly - they did an excellent job and the next day came and worked out problems with radiators that weren't working well - wished I had used them in the first place

    Answer from pro:

    Appreciate the review Ann! These things can be frustrating when they're not done right the first time around, but we were happy to come in and work with you to get your boiler re-installed and up and running properly. Thanks again, The AccuServ Team

    Reply created 14 Dec 2017
  • Review from Shane P.
    Rating: 5 out of 5
    Review left on 6 Dec 2017

    Furnace Repair

    Our furnace was only blowing cold air so called up AccuServ to book a service appointment for the next day. A technician (didn't catch his name) arrived and correctly assessed the problem which required a part to be replaced. They ordered the part and it was ready for repair the next day. Another techician named Kwame came over and replaced the part, explained why it happened and gave some other good advice. He's a really knowledgeable guy who went above and beyond. Overall, my expectations were exceeded.

    Answer from pro:

    Thank you Shane! We really pride ourselves on not only getting the job done, but also being as helpful as we can (and Kwame is great at that!), so we're happy that you're satisfied with the work. Glad your furnace is back up and running, and hope you enjoy a nice, warm winter! Best Regards, The AccuServ Team

    Reply created 14 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Dec 2017

    Complete HVAC - Amazing Experience

    AccuServ was amazing - from the initial panicked call on a Sunday night to the final product on Friday afternoon! Everyone I dealt with was spectacular. Erich who came to diagnose and repair the broken furnace and did the only responsible thing by red carding our furnace to ensure our family’s safety when he recognized that the old furnace had been compromised by previous owners and we were completely oblivious to it. Followed by Vlad’s visit who came to asses our needs and provide us with a complete and comprehensive estimate. He had unwavering patience to explain everything and answer any random question we threw at him - All that with a smile on his face! Finally came the installation and every single tech that worked tirelessly to give us excellent customer service! Yes, we’re talking about you; Aaron, Nick, Dilraj and Davor. You all left our place immaculate. Thank you also to Jake, James and the lovely lady at the office who took all our calls. The furnace room was left in tip top shape, the AC looking flawless outside and the tankless water heater a big winner in our books. Thank you for the incredible experience. From start to finish you made a HUGE impression. We’ll definitely recommend your service ! Way to go AccuServ and Thank YOU!

    Answer from pro:

    Hi Grace! In case you didn't catch our reply from over on Facebook... From our entire team: thank you so much! Reading reviews like this is why we do what we do :) It's never fun when a piece of equipment goes down, so we appreciate your patience and are glad you're happy with the work. We love working with customers like you, and are always trying to improve our process from end to end to make situations like yours as seamless as possible. Thanks again for the wonderful review and recommendation! Best Regards, The AccuServ Team

    Reply created 7 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Nov 2017

    Furnace Repair

    Came home to a cold house on a cold day. We called and got immediate service. Kerian and Kwame were friendly, quick, knowledgable and fixed our problem. Kerian went out of his way to call Kwame and make sure that we had space heaters for the night to stay warm and Kwame was nice enough to stop by and drop them off later in the evening. It was very much appreciated. We would definitely call this company again if we had a problem with our furnace again.

    Answer from pro:

    Thanks so much for the review Jennifer! Our team loves hearing feedback like this, and we're glad you're happy with the level of of service you received. Appreciate the recommendation! Best Regards, The AccuServ Team

    Reply created 1 Dec 2017
  • Review from Customer of Accu Serv Heating And Air Conditioning
    Rating: 5 out of 5
    Review left on 25 Nov 2017

    Gas Fireplace repair and service

    My gas fireplace was not igniting. I called Accuserve. The person who answered was polite and helpful promising that someone would call back to schedule an appointment. Within a couple of hours I received a call and I had a technician at my door at 9am the following morning and by 10am my fireplace had been serviced, cleaned and repaired. I'd recommend this company.

    Answer from pro:

    Thanks so much for the recommendation! We're always working to streamline our process to reduce turnaround times as much as possible, so we appreciate the recognition. And glad we could help get your fireplace back up and running. Thanks again! The AccuServ Team

    Reply created 27 Nov 2017
  • Review from Jeff
    Rating: 5 out of 5
    Review left on 16 Nov 2017

    Sinply the best!

    It is so hard to find reliable contractors that respect your property, are professional, do what they say they are going to do, are experts in their field, are detailed and helpful in understanding and explaining in layman’s terms what is being done, show up ON TIME. AccuServ is all the above. My wife and I have never had a contractor in our home that even comes close to Eric. And we have had 100’ s of them over the last 25 years. Eric who survived our furnace, air conditioner, balanced our ducts, repaired and cleaned fireplaces is top notch. You can trust AccuServ to do the job right, at a fair price.

    Answer from pro:

    Hi Jeff thank you so much for the detailed review! We love customers like you, and our team loves to receive feedback like this. Everything you mentioned above is what we aim to do, day in and day out, so we're happy you're satisfied with our work. Thanks for your business and your support, and look forward to serving you in the future! Best Regards, The AccuServ Team

    Reply created 17 Nov 2017
  • Review from Richard Willingham
    Rating: 5 out of 5
    Review left on 11 Nov 2017

    Furnace safety check

    I needed a technician to check furnace safety in an unoccupied house where the furnace had not operated for several months. Eric was perfect. He did everything efficiently and pleasantly including the CO tests.

    Answer from pro:

    Appreciate you taking the time to leave a review Richard! Like Eric, all of our techs are highly trained and take pride in being detailed, thorough, and friendly. Glad you're satisfied with the work! Best Regards, The AccuServ Team

    Reply created 14 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Oct 2017

    Replaced Furnace

    16 year old furnace finally broke down on Thursday night. Called AccuServ on Friday and they sent Vlad over in the afternoon to assess my situation. Upon examining my existing furnace, he also suggested some additional items I should replace along with the furnace to make it run more efficiently. He explained everything clearly and was patient in answering all my questions. Once the contract was signed, James came over at night to supply me with portable heaters to ensure our house was not unbearably cold. In addition, he managed to get a team in to replace my furnace on the Monday. The three-person team that installed my furnace was extremely professional. The installation ran smoothly and they kept the place spotless afterwards. I am ecstatic with the quick turnaround in getting my furnace installed. AccuServ understood my emergency and they acted very quickly to get my family warm and comfortable again. AccuServ may not have given me the lowest quote for furnace installation but their professionalism from start to finish was what sold me on them. Overall, I was extremely happy with the service I received and I would not hesitate to recommend them to my friends and family.

    Answer from pro:

    Thanks so much for the review and the recommendation! We're always working to streamline our process to reduce turnaround times as much as possible, so we appreciate the recognition. And our team takes great pride in doing clean, efficient, and detailed work so we're so happy to hear that you had a great experience with the install and most importantly, you and your family have heat again! Best Regards, The AccuServ Team

    Reply created 1 Nov 2017
  • Review from Pamela Borg
    Rating: 5 out of 5
    Review left on 23 Oct 2017

    Removed oil tanks/old furnace/old a/c replaced with new furnace a/c

    Great from start to finish. On time every time Neat, articulate easy to understand each step process was explained at every step Great installers This was a very big job with bad stairs - they worked from am to pm

    Answer from pro:

    Hi Pamela! We really appreciate you taking the time to lave a review. Our team is committed to providing the best possible information, recommendations, and installation service that we can, so we're more than happy to hear that you were satisfied with the work done on your new unit. Thanks again! The AccuServ Team

    Reply created 25 Oct 2017
  • Review from anthony n kris
    Rating: 5 out of 5
    Review left on 20 Oct 2017

    Furnace repair and replacement

    Very happy with our new furnace and the service we received! Totally friendly workers and very respectful of our home. I really feel like we received an honest opinion and fair price for the service and product. I would recommend them to friends

    Answer from pro:

    Thank you Anthony! We appreciate you taking the time to give us some feedback. It means a lot to our team, and we work hard to provide the best information, recommendations, and service as we can. Thanks again for the recommendation! Best Regards, The AccuServ Team

    Reply created 23 Oct 2017
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