Act Fast Waterproofing reviews (201)

Colm and his team worked fast and efficiently. Colm walked me through all the steps and let me know what options i had to remedy my problem. I would definitely recommend their services to anyone that has a leak in their basment.

Collum and his crew were professional and thorough in their work. The arrived on time and had the job completed within the three days they had promised. It is an incredibly labour intensive job and Collum’s crew worked incredibly hard and when the job was done they left the work area clean. They even salvaged some studs and insulation I could reuse. I have never had waterproofing done before but if I need the service done again I will call Act Fast again. Thanks Collum and crew!!

I like their prompt dates aligned with the work required for the sum pump. My mom is happy that they have cleaned up after work is completed too!

This was the second job we hired Colm for, as we were so pleased the first time around. In this case we needed additional waterproofing around ducts and pipes leading into our laundry room. Colm is efficient, professional and completely committed to customer care and satisfaction.

I had dozens (literally) of quotes from various companies for waterproofing our basement. I went with Act Fast because Colm put in a lot of thought about the solutions we required based on my home's location in the City, the type of soil around the home, the grading, etc. There was no up-selling. Colm and his team did the job quickly and even put in some extra work and extra hours, within budget, to ensure that the job was done correctly.

First off, it was a pleasure interacting with Colm and Dominic. They are very detail oriented and stand by their quality of work. We had called them because we found the sump pump was continuously running, Colm came right away to see what the issue was, and he found out that our contractors who had renovated our basement had removed and installed the sump pump backwards, this was causing the issue. Colm, identified and fixed the issue before our house had it’s next viewing, because we were in the middle of trying to sell our house. Thanks for your help, we will be contacting you for the next house! - Sangeetha

Colm and Dominic were quick to respond when I had water in my basement late last winter. They identified the problem as a rising groundwater issue and recommended an internal system. While doing the job, everyone was hardworking, polite, and more than willing to answer any questions. Colm and Dominic encouraged me to look in on the work as it progressed and to take plenty of photos to have when/if I sell my home. Since the job was done, Colm has called several times after heavy rains to check that all was well and that I was satisfied. He even asked (when he was in the area this summer) if he could come by to check the basement himself. It's a good feeling knowing I no longer need to worry when it rains and a pleasure to have dealt with Colm, someone who takes pride in and stands behind his work.

Our basement was a mini pool after all the freeze/ thaw cycles this winter. Act Fast was able to come in and start work at the first realistic opportunity (ground needed to be thawed and a few days in a row without rain). After they had started work, but before completing, we got some unexpected rain, but they took precautions and no rain got in. It was all finished on time and our basement has thankfully been dry since!

We had previously had two companies try to water roof the basement wall from the outside and while their systems worked most of the time we still had a small amount of water coming through the wall after several days of heavy rain. Act Fast solved the problem by digging a trench inside the house and putting in a sump pump.The work was done within a day and the house is now completely dry even after a heavy rain.

Colm and his team were both professional and courteous in their work to waterproof my basement. We elected to do a full internal waterproofing. They started the job on time, completed on time, and kept in line with their quote. They also took care of small details and ensured that the job was finished correctly. I would recommend Colm and his team at Act Fast to anyone who needs the job done right.