Eaves Experts Ottawa

Rating: 5 out of 5

Eaves Experts Ottawa reviews (223)

  • Review from Customer of Eaves Experts Ottawa
    Rating: 5 out of 5
    Review left on 27 Oct 2022

    Excellent all around.

    Contacted Eaves Experts for several minor repairs, based on a neighbour's recommendation. Communication was very good, and the service all around was excellent. Very cheerful and glad to answer questions and such as well.

    Answer from pro:

    Hello Ms. A. I'm very glad that your neighbour, my long time customer, recommended our services to you. I'm glad we were able to find simple solutions to your eavestroughing issues. It was a pleasure dealing with you and I look forward to the next opportunity should there ever be a need. Thank you for your business and your kind words.

    Reply created 6 Nov 2022
  • Review from Customer of Eaves Experts Ottawa
    Rating: 5 out of 5
    Review left on 22 Oct 2022

    Unblocked eavestrough downspout

    Andrew came to give a quote. Saw the blocked downspout and his man climbed the ladder and cleared it. Because I was going away for the winter he agreed to come back in the spring and examine the situation. He refused to accept payment for clearing the downspout. After several bad interactions with tradies, Andrew's attitude was a breath of fresh air.

    Answer from pro:

    Thank you Mr. C. We were very close to your home and it only took us a minute. I was quite confident it would be enough to get your home through the winter. I look forward to seeing you in the spring to continue our assessment. It was a pleasure dealing with you and I thank you for sharing your experience. Bye for now

    Reply created 6 Nov 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Sep 2022

    Cleaning & Repairs

    My husband and I highly recommend Andrew and his team at Eaves Experts Ottawa. We had a great experience with Andrew and his crew. We are very grateful that he was willing and able to squeeze us into his busy work season. As first-time home buyers, we required cleaning and repairs. Andrew is an expert; we really appreciated his expert advice and the time he took to explain everything to us. Very professional, honest, communicative, and conscientious. Would utilize his services again. Such a relief now having properly functional eavestroughs. Amazing customer service and quality work. Thank you.

    Answer from pro:

    Thank you for your kind words. We enjoy educating homeowners, especially new ones, about certain aspects of how their eavestroughing system works. In so doing, they are better equipped to understand our proposed solutions and make good decisions in the future regarding this aspect of their home's maintenance. I appreciate when people explain things well to me that I don't understand, so I try to do the same for people who invite me to visit their homes. Thank you for choosing and recommending Eaves Experts Ottawa. Bye for now

    Reply created 30 Sep 2022
  • Review from Customer of Eaves Experts Ottawa
    Rating: 5 out of 5
    Review left on 24 Sep 2022

    The name says it all - these are true eaves experts

    Great experience with Eaves Experts. I highly recommend. Andrew and his team are real pros. Communication is great, and Andrew really takes eaves seriously and cares for his customers needs - he quickly caught on to what we were looking for and came up with a creative solution that was perfect for us. His team arrived as scheduled and did a great job.

    Answer from pro:

    We're so glad you are pleased. We endeavor to assess what the real reason is for our being there. Sometimes a customer may feel it is one issue with a have a certain solution in mind. It's our job to listen and then investigate and assess. By doing this our solution is most likely to solve the real issues by providing a custom solution. We're glad we were able to do this for you. Unfortunately we can't respond to all requests, but once we have we try our best to keep in touch as often as needed. Thank you for choosing Eaves Experts Ottawa and sharing your experience. Best wishes

    Reply created 30 Sep 2022
  • Review from najah B
    Rating: 5 out of 5
    Review left on 14 Sep 2022

    Eaves repair

    Eaves expert were professional in their work and customer service. They took pictures of the areas that needed repair. They took the time to explain the issues and how it is best to repair at the most budget friendly. The workers were very courteous and pleasant. Andrew (owner) manages his clients expectations and needs to ensure 100 % satisfaction. Thank you Eaves Expert team. Excellent work.

    Answer from pro:

    Hello Najah. Thank you for choosing and recommending Eaves Experts Ottawa. It was a pleasure working with you. We're glad we were able to identify the true cause of your eavestroughing issue and find a simple, affordable solution. This is our goal. While it is challenging at times to keep in touch as much as I'd like, I'm glad we were able to satisfy you. Thanks again Najah and bye for now.

    Reply created 20 Sep 2022
  • Review from Customer of Eaves Experts Ottawa
    Rating: 4 out of 5
    Review left on 20 Aug 2022

    Eavesdrop

    Good service. People were friendly and polite. know their job. Did what they said they would. Reliable and good work.

    Answer from pro:

    Thank you for your kind works. I'm glad you were pleased over all. If there is something we could have done differently to deserve a full 10 star review, please email us separately. We're happy to improve and our customer's feedback is key to that. Either way, thank you for you business and taking the time to share your positive experience. Bye for now

    Reply created 22 Aug 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jun 2022

    Eaves repair

    Eaves Experts were so professional from the initial communications to completed work. Cheerful, professional workers who repaired eaves and downspouts, removed a dead Bell satellite dish that Bell wouldn't and were so reasonably priced. Couldn't be happier with this company and would absolutely recommend them to anyone who needed this service.

    Answer from pro:

    We're so glad that you were pleased with our service. We strive to be friendly and helpful. If there are little extras we feel qualified to do, we are happy to help. Thank you for taking the time to share your experience with Eaves Experts Ottawa. Bye for now

    Reply created 9 Jun 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 May 2022

    Eavesdrough Fixing

    Andrew first came very quickly on an emergency basis to fix a leaky downspout at the back of our house. His team then came back for a second phase of work to install a new gutter in the front of our home. They were professional, kind, precise and had awesome ideas to improve the flow of water away from our home. Highly recommend their services and everything was also left very clean when they left.

    Answer from pro:

    It was a pleasure working with you Daniel. You had some good ideas too! We were glad to save your existing system and just make it better for your home and family too. Thank you for choosing Eaves Experts, being a pleasure to deal with and then sharing your experience. Have a great summer.

    Reply created 16 May 2022
  • Review from Mayssa Witiluk
    Rating: 5 out of 5
    Review left on 2 May 2022

    Eavestroughs

    Provided expert advice to us and our condo board. Seemless installation of eavestroughing solution and great service to help us manage water issues in our backyard.

    Answer from pro:

    Thank you Mayssa. It was a pleasure working with you to find a unique solution for your home's specific water management needs. I'm glad you were pleased with the final results. Thank you for choosing Eaves Experts Ottawa and the time it took to share your experience. Bye for now

    Reply created 2 May 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Apr 2022

    Everything you would expect.

    Met Andrew in the fall when he was re-doing the house across the street. Called him in Spring and got a quote for both my house and my neighbour's for leaf guards and some tweaks/repairs. Advice was clear and correct, he did not install guards where not needed, adjusted some angles to improve flow, repaired some corner leaks, was clear on some items that could (but did not) increase the quote. Team was quick, polite, respectful of the yard and very friendly.

    Answer from pro:

    Hello E&C. Thank you for your kind words. I'm glad we met last fall. We strive to recommend only services that are truly needed. We've found that honesty and clarity are the key to success. It was a real pleasure dealing with both of you. Thank you for your business and taking the time to share your experience. Have a great summer.

    Reply created 30 Apr 2022
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