Panel Upgrade Experts

Rating: 5 out of 5

Panel Upgrade Experts reviews (187)

  • Review from Craig McFarland
    Rating: 5 out of 5
    Review left on 20 Nov 2020

    Panel Upgrade & Solar Installation

    I have used Panel Upgrade Experts on a number of occasions to move my electric service location, upgrade my panel and to install a solar system. Always great service at a competitive price.

    Answer from pro:

    Such a great project to work on together, and we look forward to future projects. Thank you.

    Reply created 30 Nov 2020
  • Review from Maureen Kammer
    Rating: 5 out of 5
    Review left on 12 Nov 2020

    Installation of 100-amp electrical service

    In a very old bungalow I upgraded my electrical service from 60 to 100 amps. The staff from Panel Upgrade Experts were amazing. The work was done as quoted, on time and the quality was second to none. They are now my go-to company for any electrical needs we might have.

    Answer from pro:

    We are truly honored to be your go-to company. We look forwards to working with you again soon.

    Reply created 30 Nov 2020
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 5 Nov 2020

    Only half done

    The panel upgrade and install were satisfactory with some manipulation of the quote after some confusion. The real lack of service came when it was determined later that the panel labelling had numerous errors and omissions and the company would not correct this issue without additional charges. Update: Panel Experts returned and completed the job to my satisfaction.

    Answer from pro:

    Hi Stephen, Firstly please accept my sincerest apologies for not living up to the expected standards and the level of customer service we are known for. We have since come out corrected the minor issue noted and hope you are happy with our services. We estimate all of our jobs with both service and our customers' budget in mind, and are always seen as being very competitive. The panel we replaced for you being in a newer home was already labeled clearly. On the day of installation our electrician checked the circuits to confirm the labeling was correct and transfer the original marking onto the new panel. As we did not wire the home, tracing out the location of every single light and plug would be very time consuming. To keep the budget to a reasonable amount we keep to a basic labeling of the panel with main focus on the dedicated circuits as laid out by the Canadian electrical code. We have definitely taken your feedback seriously and will use it to improve our service. Best regards Paul

    Reply created 19 Nov 2020
  • Review from Dave Wiebe
    Rating: 5 out of 5
    Review left on 21 Aug 2020

    House Panel Upgrade

    As part of my basement development, I had them in to upgrade my panel. Work was done on time and workmanship was excellent. All permits and outages were arranged for and completed. If you're looking for a panel replacement, I would recommend you at least consider Panel Upgrade Experts.

    Answer from pro:

    Thank you for your kind words and for trusting in Panel Upgrade Experts. We are so happy to be able to help you and look forward to working with you in the future. Thank you so much from all of us at Panel Upgrade Experts!

    Reply created 25 Aug 2020
  • Review from dave gordon
    Rating: 5 out of 5
    Review left on 12 Jun 2020

    Charger install

    Panel upgrades did a great job installing a new panel for a charger in my garage. They were quick and effective and also fixed a few builder deficiencies.

    Answer from pro:

    Thank you for your kind words and for trusting in Panel Upgrade Experts. We are always here if you have any future concerns. Thanks again from all of us Panel Upgrade Experts.

    Reply created 15 Jun 2020
  • Review from Customer of Panel Upgrade Experts
    Rating: 5 out of 5
    Review left on 8 Jun 2020

    Kitchen Renovation

    We hired Panel Experts to complete the electrical & lighting work in our complete kitchen renovation. Paul and the whole Panel Experts team were professional, friendly, timely and always willing to talk us through the process and answer our many questions. We are very happy with the finished product and would highly recommend working with this company.

    Answer from pro:

    Thank you for your kind words from everyone at Panel Upgrade Experts. It is a pleasure to work with customers like you too!

    Reply created 12 Jun 2020
  • Review from Doug MacKay
    Rating: 5 out of 5
    Review left on 4 Jun 2020

    Basement reno needed a larger circuit panel.

    I LOVE their attention to detail! I called 'em up and spoke with Paul. He's a great guy, easy to talk to, listens to what customers are asking, and builds great relationships. The quote, which arrived the same day I contacted them was 2/3 the cost of the next company, so it was a no-brainer. The day they arrived, they arrived EARLY!!! Nobody does that anymore. Prompt, on time, friendly, eager to help. It was an excellent start. Joel did the work and he cleaned up the mess, made everything right and was very polite; like he took the time to cover the carpet, clean up, and leave it better than when he arrived. Coordinating all this project through Jill, their administrative staff, was super easy and emails flew back and forth. It was all...simple. No gotcha's, no attitude. Just great, professional work. I'll be happy to have them back again for another reno.

    Answer from pro:

    Thank you for your very kind words from everyone at Panel Upgrade Experts. It is a pleasure to work with customers like you too!

    Reply created 12 Jun 2020
  • Review from Maureen Kammer
    Rating: 5 out of 5
    Review left on 21 Mar 2020

    Upgrade of house electrical supply, and installation of outdoor light fixtures, reworking of electrical supply to garage and installation of new outdoor electrical outlet

    We were so pleased with the work done by Paul and his staff. From the quote through to completion of the job, the communication was timely and always clear. If the odd change was needed it was explained before the work went ahead. There were no delays and the job was finished on time. The end result was so neat and professional. Paul and his staff were a pleasure to work with and I can wholeheartedly recommend them.

    Answer from pro:

    Thanks for the great feedback! It was a pleasure to work for you. Everyone at Panel Upgrade Experts appreciates your kind words. Thank you so much from all of us at Panel Upgrade Experts!

    Reply created 24 Mar 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Mar 2020

    Panel replacement

    We are extremely please with the work that Paul and his team did replacing our old 100/70 panel. At all times everyone was friendly, kind and pleasant to talk too. The quote Paul provided was detailed and accurate. His admin, Jill, sent detailed information on what to expect and was always pleasant and prompt when responding. The team arrived on time, with permits in place and immediately got straight to work. Keeping me informed during important stages of the job. The work ethic of the entire team is impressive, as is the attention to detail. Their workspace was neat while working and they left our home as tidy as possible, so that aside from a shiny new panel and beautiful, neatly arranged electrical wiring, it was as if they hadn’t been here. I highly recommend using this team for your next panel upgrade or electrical work.

    Answer from pro:

    Thanks for the great feedback! It was a pleasure to work for you. Everyone at Panel Upgrade Experts appreciates your kind words, and we look forward to future projects together.

    Reply created 13 Apr 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jan 2020

    Integrity and delivery

    I have used Panel Upgrade Experts for 3 separate panel upgrades as well as full electrical install for my home and property development projects. Paul and his crew do great work and stand behind what they do. This company is built on integrity and is my first call for electrical service.

    Answer from pro:

    Thanks for the great feedback! It is always a pleasure to work for you. Everyone at Panel Upgrade Experts appreciates your kind words, and we look forward to future projects together.

    Reply created 14 Jan 2020
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