Ontario Downspout Service

Rating: 5 out of 5

Ontario Downspout Service reviews (344)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Aug 2021

    Roof and eaves

    An honest family business that treats its customers stellarly. From the time they start with conscientious care of our property to a great job cleaning up.They are hardworking and meticulous using excellent quality products. Thank you very much Harvey,Mark and your crew for an awesome job and helping with our schedule. The roof and eavestroughs look great. We highly recommend you!

    Answer from pro:

    Thank you so much for this review. We're a small boutique family run business that focuses on quality and service. As always are clients' are our #1 priority. Thank you again.

    Reply created 31 Aug 2021
  • Review from Customer of Ontario Downspout Service
    Rating: 5 out of 5
    Review left on 28 Aug 2021

    Roof Shingles Eaves, Downspout Renewal

    Ontario Downspout Service is an extremely reliable family owned business. Harvey and his son Mark are very responsive, detail oriented and transparent. Their employees are hardworking and professional. They did an amazing job renewing our shingles, roof vents, eaves and downspouts with high quality materials including zero permeability membrane under-layer. Please see the pictures for the amazing work with the membrane which is the fundamental but often neglected part on roofs. They improved the previous design by explaining the technical reasons behind it. I strongly recommend working with them on your large renovation projects.

    Answer from pro:

    Thank you so much for this incredible review. It's great to be acknowledged for incredible workmanship. Thank you again for the feedback. It great to know you would recommend us. We look forward to working with you again.

    Reply created 30 Aug 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Aug 2021

    Roof and Eavestrough Replacement: Thorough and Clean!

    I contracted Ontario Downspout Service Inc. to replace my roof shingles, add fascia and soffits, and replace the downspouts. They did a fantastic job! The contract was detailed and forthcoming, the materials were top quality, and the work was thorough and neat. I would highly recommend them to anyone considering similar work.

    Answer from pro:

    Thank you so much for the review. It means a lot to all of us at ODS. We do every job as if we were doing it for ourselves, which has served us very well. It's great to know you would recommend us. Look forward to working with you again.

    Reply created 25 Aug 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Aug 2021

    Roofing, Skylights and Spouts.

    Both my spouse and I were impressed with Mark’s professionalism and attention to detail. Also, he was timely and commutative throughout the process. His staff were courteous and cleaned-up each day leaving the site safe and tidy. Awesome experience.

    Answer from pro:

    Thank you for this incredible review. We strive for perfection with every client. We enjoy doing large roofing and aluminun projects. It's great to know you would recommend us. See you soon.

    Reply created 12 Aug 2021
  • Review from Lia Boritz
    Rating: 5 out of 5
    Review left on 11 Aug 2021

    Excellent Service

    Mark and his crew were great! They finished their work in one day and did an excellent job. Mark was very responsive to any questions I had leading up to the work being done and it was clear that he was not out to charge us unreasonably or "make work" to make the project more expensive. Highly recommend!

    Answer from pro:

    Thank you so much for the incredible review. I'm so glad we could help. We treat every client like family. We only ever do what's necessary. It's great to know you would recommend us. See you soon.

    Reply created 12 Aug 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jul 2021

    Eaves and downspout replacements

    We needed to replace our eaves and downspouts after getting a new metal roof. We had seen Ontario Downspout working in our neighbourhood. We called to get a quote, they came out right away and provided a very thorough quote and scope if work. The installation was faster then we thought. The crew was professional, friendly and great to work with. We are so happy. Amazing job. Thanks to Mark and his team.

    Answer from pro:

    Thank you so much for the incredible feedback. It was our pleasure installing 6" eavestroughs. We always work hard and quickly. Can't wait to work for you again. We look forward to the referrals. Thank you again.

    Reply created 20 Jul 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jul 2021

    Eaves replacement

    When hiring a company to do work you are concerned about 2 major elements - quality of work and price. I am most happy with Ontario Downspout Service on both counts. Quality shows and pays for itself long-term. Thank you and your team Mark.

    Answer from pro:

    Thank you very much for the concise and thoughtful review. It was our pleasure to replace your eavestrough. We look forward to working with you again. Thank you again.

    Reply created 16 Jul 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jul 2021

    Soffit eaves and downspout replacement

    I have been waiting for a long time to do this work and had trouble even getting companies to come and quote because our home is 3 stories and it’s a big job. Mark and the team were efficient, clean and exacting with the work. I am very happy with the outcome. Our home looks fantastic and I would recommend Ontario Downspout to anyone looking for similar work. Thank you!

    Answer from pro:

    Thank you so much for the incredible feedback. Means so much to all of us at ODS that you would recommend us. We look forward to working with you again. Thank you again.

    Reply created 7 Jul 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jun 2021

    Eavestroughing

    Completed job in one day and cleaned up nicely. Full communication throughout job. Good service.

    Answer from pro:

    Thank you so much for this concise review. We strive for cleanliness and communication. It's great to know you were completely satisfied with us. Can't wait to work with you again. Referrals are always greatly appreciated. See you in the fall for your Eaveatrough cleaning.

    Reply created 28 Jun 2021
  • Review from Customer of Ontario Downspout Service
    Rating: 5 out of 5
    Review left on 24 Jun 2021

    Shingle and flat roof

    This father and son business has been an absolute dream come true! I have a complicated roof and Eaves situation which the other businesses I contacted did not seem to fully understand or incorporate into their solution. They're integrity, attention to detail and explanation of all that was going to be needed and to happen was outstanding. They protected my property and my extremely delegate Garden in my back and front to perfection. I've had work done before and had seen many things damage so this was a first and I can't believe it! All of my neighbors that had to come by and interact with them, all told me that their workers are so polite and pleasant. The job site was left spotless and they protected my stone and did everything that I asked for without question. I feel confident the work on my roof and my eaves will last!!!

    Answer from pro:

    Thank you so much for this incredible review. It was our pleasure to help you. We always take all necessary precautions when doing a job. It's great to know your appreciated everything so much. I look forward to working with you again. See you in the fall for your regular cleaning and maintenance.

    Reply created 28 Jun 2021
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