The Drapery Shop

Rating: 5 out of 5

The Drapery Shop reviews (120)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Dec 2022

    Custom Drapes

    Christina at The Drapery Shop was simply amazing. We got a few quotes from others but they did not really engage with us. From the get go, when we explained our project, Christina not only gave us a budget but she spent a lot of time making recommendations and took genuine interest in our project. She has an amazing eye for detail. That is what really sealed the deal for us. And we paid a lot more than the other quotes we got. In the end it was totally worth it. The Drapery Shop also did an amazing job with our installation.

    Answer from pro:

    Thank you so much for this detailed review! We are happy that you liked the shopping experience with us! We always try our best to satisfy each customer! Thank you again and it was a great pleasure working with you!

    Reply created 16 Jan 2023
  • Review from Customer of The Drapery Shop
    Rating: 5 out of 5
    Review left on 29 Nov 2022

    Drapery & Blinds

    I had the most amazing experience working with Christina and Eric. During the process they were very quick to respond and provide us with several options. They made every effort to accommodate our timings and come to us given we have young children. Their quality of work was also great and we got everything we were looking for. I would recommend them to anyone!!

    Answer from pro:

    Thank you very much for taking your time to write us a review! We really appreciate your business and deeply feel happy about your satisfaction!

    Reply created 16 Jan 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Nov 2022

    Great service

    Happy customer, would recommend. Service at the drapery shop was great - they gave us some good tips and pointers and the order process was smooth and hassle free. The blinds came in on time and were beautiful. Shortly afterwards, we did some work to our windows and needed to resize the blinds. They were super helpful and helped us with the request very quickly.

    Answer from pro:

    Thank you for sharing your experience with us, we appreciate your business and cooperation during the whole process!

    Reply created 16 Jan 2023
  • Review from Zoe
    Rating: 5 out of 5
    Review left on 9 Nov 2022

    Drapes and Shades

    This is a family business and it can be felt in their approach to customer service. Christina spent a great deal of time with us going through options and provided thoughtful solutions when needed. We used them for a few different spaces in our home. Their pricing as well as time to installation were reasonable. Eric will leave your home as clean as when he entered. I have already recommended them to neighbours and look forward to working with them again!

    Answer from pro:

    Thank you so much for your business and your referrals! It has been a big pleasure to work with you. Looking forward to seeing you again soon!

    Reply created 16 Jan 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Nov 2022

    Drapery

    This curtain place is amazing. They are professional and provide warm service to their client. The lady who name Christina helped me. She has expertise about curtain business. Such as after showing her pictures she roughly knows the size, color suggestion, style. Also provide us best drapery recommendations. Highly recommend!

    Answer from pro:

    Thank you very much for writing us this review. We feel happier when you are happy!

    Reply created 16 Jan 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Aug 2022

    Condo, Scarboruogh

    I would recommend The Drapery Shop without hesitation! Christina was very helpful and professional since the get go. She was always on time and answered all my questions. It is so important to deal with people that appreciate business and have integrity and transparency. All of that plus her installer also did a very good job, respecting the clients furniture and floors and cleaning after finishing the installation. Thanks Christina and Erick! Melva V.

    Answer from pro:

    Thank you so much Melva. It's our pleasure to work with you.

    Reply created 6 Sep 2022
  • Review from Customer of The Drapery Shop
    Rating: 5 out of 5
    Review left on 29 Jul 2022

    Drapes and Blinds

    We had a great consultation, very accommodating, service was excellent and quality was superb! Will work with them again in the future.

    Answer from pro:

    Thanks a lot for your nice review! It has been our pleasure to work with you!Looking forward to working with you again!

    Reply created 2 Aug 2022
  • Review from David Pereira
    Rating: 5 out of 5
    Review left on 29 Jul 2022

    Fantastic Experience; Extremely Happy With Result

    I've been needing some black-out curtains for my condo bedroom for quite some time. Our bedroom window is a bay window, and to make matters worse, it has an air vent immediately next to it. I imagined that this would be particularly challenging to figure out. I got on HomeStars and had a bad experience with my first contact, so my morale was very low! But then I spoke with Christina from The Drapery Shop and the experience was exactly what I wanted. We chatted over the HomeStars website exchanging information until I got an estimate. We stopped over in-person to have a look at some samples as well. Christina was super friendly, and explained everything to us. And believe me, she had to talk for a long while because I don't know anything about curtains! But she was very patient. Eric came to take measurements and install the curtains and I was really happy with him as well. He was very respectful of our space, he was punctual, and he did a great job. I also need to emphasize that I am the type of person that likes to handle my business through electronic form: Chat and Email primarily. I have no problem meeting in person or talking on the phone, but I am busy and I like the freedom to be able to engage in the conversation when its convenient for me. I felt like the team at The Drapery Shop were fine to communicate with me in any way I liked - and I really really liked that. I highly recommend this team, especially if you are a bit nervous about the whole process.

    Answer from pro:

    Thank you David for your detailed review!We appreciate your business and look forward to work with you again!

    Reply created 2 Aug 2022
  • Review from Patrick Shen
    Rating: 5 out of 5
    Review left on 25 Jul 2022

    Ripplefold drapes throughout first floor

    The drapery shop did a great job in assisting with fabric choices, keeping up with construction details and getting confirmation from us throughout the sewing process, and installation of all drapes in a single day. Thank you to the team for all the hard work and the end result looks great!

    Answer from pro:

    Thank you Patrick for your nice review!And thanks a lot for the nice pictures you shared through email, it has been a pleasure working with you!Our whole team are happy to see how nice of the drapery in your house! We appreciate your business and your trust!

    Reply created 26 Jul 2022
  • Review from Customer of The Drapery Shop
    Rating: 5 out of 5
    Review left on 26 May 2022

    Curtains on motorized tracks

    The Drapery Shop was a pleasure to work with. Christina was always responsive and very helpful with fabric selection. Installation was a breeze and happened as scheduled. We love our new curtains and theyre everything we hoped!

    Answer from pro:

    Thanks a lot for the kind words. That means a lot to us!

    Reply created 6 Jul 2022