Lemon Tree Landscapes

Rating: 4.5 out of 5

Lemon Tree Landscapes reviews (178)

  • Review from Rakesh Dhankhar
    Rating: 1 out of 5
    Review left on 16 Jul 2019

    Lawn and Garden Revamp

    Project was to redo the lawn... uproot some tree prepare kitchen garden and have a pathway... Was promised moon but was not really happy with work and responsiveness .. 1. Lawn leveling could have been better, I believe lot of corners were cut (not sure if enough fresh soil was laid) in raising the lawn level. The lawn is sunk at so many places ..... not as promised 2. Grass sod layout was relatively ok.. however there are gaps in the SOD and I can feel the gaps when I walk bare feet on my lawn.. also mid project was advised that the initial estimate and measurement were done in error and I have to cover further additional cost for about 800 sq ft.. 3. Avoid doing pathway by all means... they are exceptionally poor at that and expensive.. if you do engage ask for pictures of the job they will do.. I was fooled into believing a touch stone2stone pathway will be done but ended up getting a pebble pathway with few stones laid on top. When I raised the concern, was told by Sean that they would put a garden edge on lawn side and a timber retainer on the garden side so the pebbles would fly off either way... still awaiting after two months for the GARDEN EDGE... and to top it Sean won’t even respond to my requests anymore... I really feel like a fool to have made full payment to him in good faith..... Garden retainer is another classic .. half way through they simply placed the timber on the garden with zero harnessing... even a kid would not do such a job..... the work is really a regret for people with some consciousness... It’s a shame that after paying 12k for the job to Sean and team I have to will have to redo the job on my own.. 4. Garden bed preparation was another disappointment . My hard bed clay soil remains as is. Apparently only a thin layer of triple mix was laid on top. The water just stand on the garden bed.. Overall I would say a very ordinary professionalism. Would not recommend. Sean’s promise that he would not leave before he makes you happy are really hollow... do not fall for them...
  • Review from Luis Reis
    Rating: 2 out of 5
    Review left on 3 Jul 2019

    Sloppy Work

    I recently contracted Lemon Tree to remove my old front lawn and install fresh sod on parts of my side lawn as well. Some of the sod that was installed was not fresh but already a dried up yellow which contrasted badly with the green sections. In addition some of the rolls of sod were not laid close together so now you can see lines separating sections of sod. With a largr group of eight people to do about 1K sq ft. you would think a better job. paying closer attention to detail would have been done.
  • Review from Josie stefanopoulou
    Rating: 5 out of 5
    Review left on 22 Jun 2019

    Sod Front and Backyard

    Great work!! They completed my front and backyard. The crew levelled the area well. We needed proper drainage as we had water pooling in the backyard specifically. The lawn turned out so nice. Thank you Sean, Ian and team.

    Answer from pro:

    Thanks, Josie! You were a pleasure to work for.

    Reply created 24 Jun 2019
  • Review from Jay
    Rating: 5 out of 5
    Review left on 12 Jun 2019

    Sod installation

    Very professional crew. This was the 2nd visit because I had miscalculated my lawn area and they did not have enough sod to install, so we had to set up another appointment. For our 2nd appointment, I had prepared a handful of questions to ask, and the gentleman (Nick) addressed every single one. So far the new sod looks good. I was told the installation will take about 5hrs, but they were done in 3.5. I would use this company again in a heartbeat.

    Answer from pro:

    Thanks Jason! I've passed on the kind words to Nick and crew

    Reply created 12 Jun 2019
  • Review from Customer of Lemon Tree Landscapes
    Rating: 5 out of 5
    Review left on 11 Jun 2019

    Landscaping Front + Backyard

    We found lemon tree Landscapes on google and homestars. The quote and invoicing process was sent through their online system. Easy, concise. The guys were on time and polite. They cleaned up my property after they finished which I was a huge fan of. Lots of other trades I’ve dealt with have left garbage and work waste behind which I never understood. Cheers guys, my place looks great!

    Answer from pro:

    Thank you for the kind words!

    Reply created 12 Jun 2019
  • Review from Ali Sharma
    Rating: 5 out of 5
    Review left on 7 Jun 2019

    Backyard Landscape

    I used lemon tree for my backyard landscape project. Sod and small patio. They both look great. I am pleased with the results. This project was completed in May. My neighbors are now having their property completed by Lemon Tree as well. Thank you, thank you!

    Answer from pro:

    Appreciate it Ali, thanks

    Reply created 12 Jun 2019
  • Review from Steve Ainsley
    Rating: 5 out of 5
    Review left on 6 Jun 2019

    Landscaping Review

    Contacted Lemon Tree through another site. Saw that they were on homestars as well. Great service. Realistic price for the work to be completed. Love the results. Sean, Ian and crew were efficient and clean. Thanks guys. This was for work done in Etobicoke Ontario 2017. Gave instructions for taken care of the lawn going forward.

    Answer from pro:

    Thanks Steve!

    Reply created 6 Jun 2019
  • Review from Raphael Deu-Ngoc
    Rating: 2 out of 5
    Review left on 6 Jun 2019

    Sod install and river rock bed front yard install

    We had LTL come by in Oct 2018 to install new sod, river rock bed and some plants. They ensured that sod will be leveled with the interlock and graded away from home. So where do I start....after stressing my concerns that the sod was poorly installed (gaps between pieces of sod & higher than interlock), they said the gaps will disappear and grass will level after winter. I’m not a professional landscaper but I’m told by others that have had new sod installed that this job was not done properly. So we continued to follow the post-install instructions and waited for winter to pass. After the snow had melted and it was time for early spring fertilizing I knew that what they ensured us will not happen. Gaps between sod got worst and entire lawn had yellow/brown bald spots. We had grass there previously and I’ve had my fair share of maintaining it so it’s not my first rodeo, but when we sent them pics of the effected areas they told me to buy EZ Seed to fix it. I understand that lawns need maintenance over time but really??? I’ve attached photos below. On grass that was just installed I find that hard to believe that it came down to the owners “poor” maintenance or winter damage. Even after mowing and EZ seeding bald areas the grass still isn’t worth looking at. Yellow and brown in some areas and green in others. Btw...I’m mowing the lawn at the second highest setting and clearly the grass isn’t leveled properly. Also older plants that were there are coming out under the newly laid sod. So clearly the dirt wasn’t prepped prior to install. After giving the grass more grass food, fertilizer, Lawn Rescue 911, EZ Seed, we let a few more weeks go by. No real improvements to say the least. I sent a message to LTL, and got back a generic reply that I found very condescending (attached below). I’m sure this is a reply that has been cut and pasted to a few clients already. Amongst other things, like high markups on plants and river rock, and less then helpful response I would strongly NOT recommend these guys to anyone. But if you want a lawn like the ones in the pics below, feel free and call them. To LTL: please don’t reply back to this review, like you’ve done with previous ones saying that you were disappointed to read it. You should be disappointed with the poor work you guys charge people for.
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 22 May 2019

    Sod removal

    Had them came into remove sod and disposal of grass so I can redo my backyard. Left all the equipment and grass clippings on my patio after the first step, expect delays during the busy season. But both owners try hard to help. After a few weeks of delays, they came and finish the work.

    Answer from pro:

    Thanks Ray. Busy season. Glad we understood each other

    Reply created 6 Jun 2019
  • Review from D&M Khana
    Rating: 5 out of 5
    Review left on 15 May 2019

    Sod Replacement for Front Lawn and Backyard

    Sean and Ian were awesome and very professional from beginning to end. The crew arrived early and were friendly and efficient. They listened to our wishes and accommodated them wherever they can. They were very respectful and cleaned up after they had finished their work. Thanks guys for for a job well done! We would absolutely have no hesitation in recommending them to friends and neighbours!

    Answer from pro:

    Thank you so much, Meenu. Appreciate the kind words. You and your neighbors were a pleasure to work for.

    Reply created 16 May 2019