Lemon Tree Landscapes

Rating: 4.5 out of 5

Lemon Tree Landscapes reviews (178)

  • Review from Sarah Ahmad
    Rating: 0 out of 5
    Review left on 14 May 2019

    Re sodding

    We used Lemon Tree Landscapes to re sod our large back and front yard which had alot of weeds, the cost was approx. $5000. To our utter shock this company did not remove old grass / sod. Instead they quickly used a weed wacker to shave down grass and laid down new sod on top. Hence, all the weed roots were still under the soil. I talked to owner multiple times regarding my fear that old weeds would return. He verbally assured me they wouldn't. But within 2 weeks of laying the new sod, our grass was full of weeds. They blamed it on the neighbours grass, (you can see neighbours yellow grass is weed free and borders our weedy green grass in pic) and only offered to do a one time weed spray! Now we have to contract out a weed service company every year to deal with the weeds. Very dishonest company. BEWARE.

    Answer from pro:

    Sarah, you also wrote this same review on google. This is very disappointing to read. We do not have a Sarah Ahmed in our records. When did we service your property,? We use large and small tine(spiked) roto-tillers to remove the sod. Nevertheless, maintenance is part of the on-going care for your lawn. We always send future care instructions after each project.

    Reply created 15 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 May 2019

    Sod installation

    It was a pleasure working with Sean and his team from Lemon Tree. The crew was able to squeeze my 350 SQ foot project in within 2 weeks of me contacting them based on other homestars reviews. The work was quick and professionally done. On the day of installation the team members asked me if I had any special instructions and confirmed that I didn't have an irrigation system in the area where work was being done. Payment was easily done via mobile-optimized web forms. Sean followed up with detailed care instructions for my new lawn. I would recommend Lemon Tree to anyone, and while work was being done I referred my neighbour to them.

    Answer from pro:

    Thank you, Paul!

    Reply created 16 May 2019
  • Review from Akiva Podol
    Rating: 5 out of 5
    Review left on 10 May 2019

    New sod and boxwood planting

    Sean and his team did an incredible job! He showed up with Ian to plant the bushes and weren’t phased by 15 neighbors kids standing over them for two hours. They showed up on time with their grass laying crew and did a fantastic job. Their cleanup was immaculate. I would definitely recommend Lemon Tree Lanscapes and I have already sent them to four friends houses for quotes. Great job Sean!

    Answer from pro:

    Thanks Akiva!!

    Reply created 12 May 2019
  • Review from Customer of Lemon Tree Landscapes
    Rating: 0 out of 5
    Review left on 9 May 2019

    Lay sod

    They work fast get job done very poorly , didn’t pack dirt b4 laying grass and didn’t roll grass down after laying.my grass is very poor condition and very spongy very disappointed.I called them to do something about it and they keep ignoring my calls.Their only nice to you till they get paid then your history.I wouldn’t use they guys again not even for to seed my lawn they would screw that up too.They are very ignorant.

    Answer from pro:

    This is disappointing to see. Sorry, this review is listed as "private". Who is this?

    Reply created 10 May 2019
  • Review from Edris
    Rating: 5 out of 5
    Review left on 14 Apr 2019

    Sod Backyard with grading of existing level and fix window well.

    Work was done in professional manner and on time. However very poor after sale service. Job was completed in October 2018. issues with work identified within a month but Lemon Tree Landscapes did not respond. Work got delayed due to winter, however in April 2019 partial fix was completed (window well) but ground grading and settlement of area fix is being denied. Lemon Tree was hired to fix a problem created by earlier company, which is still a problem. I shouldn't be paying yet again to fix the problem for third time. Not fair. Update: Lemon Tree came and fixed the issue.

    Answer from pro:

    Thanks Edris. We are glad things have settled and the issue solved. All the best.

    Reply created 22 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Mar 2019

    A+++ Grading, Planting & Tree Removal

    This review is regarding a project for a company I contacted during the fall of 2018. The Lemon Tree Landscaping was very pleasurable to work with. The quote was fair to the amount of work necessary to complete my overall plan. I appreciate the crews courteous behavior. I have since recommended Lemon Tree to many of my colleague at work. My wife and I are so pleased. Thank you Thank you. A++++++++++++++++++ Don't hesitate to call Shawn & Ian

    Answer from pro:

    Thank you for the kind words Harold & Cindy.

    Reply created 19 Mar 2019
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 18 Mar 2019

    Don't Waste Your Money.

    I Hired Ian and his brother to grade and install new sod at a new build in Toronto. They were quick to provide a quote that I though was fair. When they arrived they had no machines which was a complete shock to me. I asked how they were going to grade my whole property and they said they had a team of 10 working by hand. Thought that was a little weird!! I emailed them my grading plan with all the details that they needed to make sure the job was done correctly. I contacted my Surveyor to approve their work, when he came to inspect it, he was furious that I wasted his time. He laughed and said who ever did the grading obviously doesn't know how to grade or doesn't know how to read a grading plan, it was completely wrong. I've tried to contact them to come fix their disaster but of course I've had no luck. I had to hire another company to fix the mess that they made. What a waste of $4000.

    Answer from pro:

    Hello Derek To see this review is truly upsetting. First of all, you never contacted us about your issue with your inspector. We completed the work in mid-summer, 2018. Secondly, we have not heard from you apart from your request several weeks later to install a patio. This request was after we had completed the grading and sod install. The work at this point had been finished for some time. There was no issue until this review pops up in 2019. You have not emailed, text or called anyone from Lemon Tree. The property on arrival was littered with construction , rocks, concrete and a fenced partition between two renos. After the grading and sod was finished you and your father agreed with the work. There was a lot more work to be done at this property after we had finished the grading. Still to be completed we’re multiple driveways, a massive stump to be removed, not to mention these home had just been built. The grading and sod install was expedited to accommodate occupancy.

    Reply created 18 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Nov 2018

    Backyard

    Ian and Sean from Lemon Tree came to my property the following day I called. After discussing my options they sent me a quote quickly. Everything was conducted online, so fast & easy! Our backyard grade was in rough shape. I was worried about the water running toward my home. They came with their professional team and graded the area to slope away from my home. Added fresh top soil and sodded the entire yard up to our patio. They did an amazing job. I am so pleased. Thank you so much for all your hard work! Will recommend to friends.

    Answer from pro:

    Thank you! All the best

    Reply created 5 Dec 2018
  • Review from M
    Rating: 1 out of 5
    Review left on 22 Nov 2018

    Buyer Beware

    BUYER BEWARE Contacted Lemontree, received a fair quote and scheduling was fine. Communication was OK considering these are landscapers and cannot be expected to answer quickly while working. ACCOUNTABILITY - NONE I am in the construction industry and deal with all trades on a regular basis. I am realistic when it comes to my clients in setting expectations, and on the flip side of that, I am easy to work with as a customer. Problems: 1) A section of grass/sod was overlooked around a garbage bin. I inquired and received a reply saying they were aware of it as they were not sure what to do around the area. This is an acceptable answer; however, why was this not communicated to the customer at the time of working being done? Could have resolved the issue then and there. 2) The crew damaged a section of my newly installed vinyl siding. This was brand new siding I had installed, no others were around this area at any time since install until LemonTree was on location. I contacted Sean and made him aware of the situation. Communication then became very difficult. Repsonses were few and far between and when I did receive one, it was "We will take care of it". I even offered to take an appearance allowance for the mistake, just wanted a fair reduction/offer in cash in lieu of the damages and more importantly, the crew to return to PATCH THE LAST REMAINING AREA OF MISSED GRASS AROUND THE GARBAGE BIN. As I write this review, I am going through my text history and see I had given LemonTree many opportunities to make this situation right, and ultimately, THE CUSTOMER WAS IGNORED.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Oct 2018

    Side walkway, backyard stone Patio, new sod & deck painting.

    From quote to finish Sean & his team were professional & respectful. Sean always answer any questions we had before starting the project and during work they did an amazing job and give our backyard a new look. There was little work left on painting deck by guys but Sean & Ian come in on long weekend and finished the job in couple of hours themselves; they completed the project in timely manner as promised. They did give us details instructions on how to take care of the new SOD. Highly recommend Lemon Tree Landscape & definitely use them for our next front yard project.

    Answer from pro:

    Thanks Puja!

    Reply created 7 Oct 2018