Maid4Condos

Rating: 4.9 out of 5

Maid4Condos reviews (867)

  • Review from Fred and Cathy
    Rating: 5 out of 5
    Review left on 22 Jun 2023

    Excellent move-in/move-out cleaning

    I had booked the move-in/move-out cleaning service to prepare my condo for sale, based on a referral from my agent. Booking the appointment was very easy, and they were very responsive in answering my questions. I was not expecting the excellent job that Maid4Condos did on my unit. A HUGE thank you to JOSELIN & ELIZABETH! Everything was spotless. The inside of the oven was sparkling clean like a new oven. This is an excellent, excellent service. You have a loyal client in me now.

    Answer from pro:

    Thank you kindly for sharing your feedback about your cleaning experience with Maid4Condos. Care and details is something we truly care about and we are happy to hear our team did an excellent job. It was our absolute pleasure to help with preparing your condo for sale and we very much look forward to the next opportunity to service your cleaning needs. Thank you for choosing Maid4Condos as your service provider. Maid4Condos, because time is precious.

    Reply created 23 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jun 2023

    1 Bdr. Condo, Kitchen, 1 bathroom

    I highly recommend your girl Terika. She did a fantastic job! She thought she broke the vacuum cleaner, but it just became overheated . After cool down it performed just fine! If required, I will use Maid4Condos again. Thank you, Alan

    Answer from pro:

    Thank you so much for taking time to review Maid4Condos and our professional team. It was our absolute pleasure to clean your home and we are happy to hear Terika did a fantastic job. Thank you for sharing your feedback with us. We truly appreciate it. We look forward to the next opportunity to service your cleaning needs. Maid4Condos, because time is precious.

    Reply created 22 Jun 2023
  • Review from Bonnie Dalaroy
    Rating: 5 out of 5
    Review left on 19 Jun 2023

    Thanks Brenda & Diego!

    This was my first time booking a professional cleaning service and I was a bit nervous due to the clutter in my home. Brenda & Diego did a phenomenal job though, tidying everything up and cleaning under the items. I couldnt be happier with the results! Ive now booked monthly services and definitely recommend Brenda & Diego.

    Answer from pro:

    Thank you so much for taking time to review Maid4Condos and our professional team and service. It was our absolute pleasure to clean your home and we appreciate the opportunity to service your cleaning needs on a regular basis. We are happy to hear our team did a phenomenal job and we look forward to cleaning your home again soon. Thank you for choosing Maid4Condos as your service provider. Maid4Condos, because time is precious.

    Reply created 20 Jun 2023
  • Review from Tanya Werger
    Rating: 5 out of 5
    Review left on 15 Jun 2023

    Sparkinling clean, thank you!

    Another incredible experience from Maid4Condos! Fernanda was lovely and left my place looking sparkly clean. I really appreciate the attention to detail. Thank you!!

    Answer from pro:

    Thank you very much for sharing your feedback about your cleaning experience with Maid4Condos. It was our absolute pleasure to clean your home and we are happy to hear you liked our service. We truly appreciate your feedback and we very much look forward to the next opportunity to service your cleaning needs. Maid4Condos, because time is precious.

    Reply created 20 Jun 2023
  • Review from Customer of Maid4Condos
    Rating: 0 out of 5
    Review left on 14 Jun 2023

    Condo Deep Clean

    I was extremely disappointed with the services provided by Maid4Condo. I decided to give them a try based on all the excellent google reviews - so I feel the need to share my experience here to warn others to not fall for all the 5 star reviews. I am attaching photos of how my condo looked like after they finished cleaning. We booked a condo deep cleaning, with extra add-ons for interior window, oven cleaning, and inside of the fridge. I was charged $557. On the day scheduled, four cleaners arrived and cleaned for approximately 2 hours. When they left, my bathroom still looked very dirty, with the shower tiles still stained and areas like under cabinets and behind the toilet not cleaned at all. The rest of the condo also just looks like it was generally dusted and definitely not deep cleaned. The kitchen counter, back splash, inside of the fridge, inside of window all had areas that were missed. I called their customer service and they apologized and said they will send someone to fix it the week after - but noted to me that their cleaners cannot use chemicals like bleach and therefore the bathroom tiles cannot be cleaned. I am baffled how you can charge a premium for a service like deep clean when the cleaners are not allowed to use the proper cleaning supplies. So I decided to not ask for a return visit but requested a refund instead. Customer service dragged it on for almost two weeks and ended up only offering me $150 refund. So all in all, I paid over $400 for my home to still be dirty. I will make sure to tell everyone I know to not use this cleaning company. Please save your money and go somewhere else.

    Answer from pro:

    Thank you for sharing your feedback about your cleaning experience with Maid4Condos. We always strive to provide a great quality service and we apologize once again for falling short in cleaning some areas. Our 24 satisfaction guarantee policy is to come back and address missed areas and make it right. After our Quality control team reviewed missed areas, we offered to send one cleaner back as we did see that those areas could have been done better. As for the shower cleaning, we advised that we would do our best to clean it better, however unfortunately we couldn’t guarantee removing mold or mildew as we do not use harsh chemicals for health and safety of our staff. We had a scheduled date for us to come back and make it right, but we understand you did not want to take advantage of this, therefore we have gone above and beyond and offered a partial refund of $150. Refunds are not part of our policy and we believe this was a truly reasonable offer. We understand your frustration and once again we sincerely apologize for falling short. We have followed up with our cleaning team on this and we have taken your feedback as an opportunity to learn. We are actively working on areas of improvement along with our Quality control team. Thank you once again for sharing your feedback.

    Reply created 15 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jun 2023

    Great thorough clean, extremely easy to book

    Favourite part is that I can fully book the service online and get an exact quote. Super transparent and easy to decide what you want. The cleaning itself was great, very thorough and clean. No complaints!

    Answer from pro:

    Thank you so much for taking time to review Maid4Condos and our professional team. It was our absolute pleasure to service your cleaning needs and we are happy to hear you liked our service. We very much look forward to the next opportunity to clean your home. Maid4Condos, because time is precious.

    Reply created 9 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jun 2023

    Condo cleaning

    I booked Maid4Condos for a Basic+ clean for my condo before visitors arrived and Cristina did a wonderful job - very thorough cleaning, and I appreciate all the small touches which show she cares about the detail. Will definitely use Maid4Condos again

    Answer from pro:

    Thank you very much for sharing your feedback about your cleaning experience with Maid4Condos. Care and details is something we truly care about and we are happy to hear you liked our service. We truly appreciate your feedback and we look forward to the next opportunity to clean your home. Thank you for choosing Maid4Condos as your service provider. Maid4Condos, because time is precious

    Reply created 6 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jun 2023

    Great Cleaning Work

    Excellent service. The best cleaning service I got from Gnstell and Yesmine. I'm not sure if I got the name right.

    Answer from pro:

    Thank you very much for taking time to review Maid4Condos and our professional team. It was our absolute pleasure to help with cleaning your home and we really appreciate you trusting us with your home. Thank you for choosing Maid4Condos as your service provider. We look forward to servicing your cleaning needs again in future. Maid4Condos, because time is precious.

    Reply created 2 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 May 2023

    Great first experience

    We had an excellent experience getting our appartment's first deep clean. Grishell and Kerly were punctual, extremely nice and respectful and did an amazing, detailed job. We are very happy and will request them next time!

    Answer from pro:

    Thank you very much for taking time to review Maid4Condos and our professional team. It was our absolute pleasure to clean your home and we are happy to hear you liked our service. We truly appreciate you sharing you feedback about your cleaning experience and we look forward to the next opportunity to service your cleaning needs. Maid4Condos, because time is precious.

    Reply created 31 May 2023
  • Review from K D
    Rating: 5 out of 5
    Review left on 25 May 2023

    Ana and Karla were amazing!

    I had my first ever cleaning today with Maid4Condos and I had the pleasure of receiving Ana and Karla. They were so lovely and did a great job! Super happy with their service today. Will return! :)

    Answer from pro:

    Thank you very much for sharing your feedback about your cleaning experience with Maid4Condos. It was our absolute pleasure to clean your home and we truly appreciate your feedback. We look forward to the next opportunity to service your cleaning needs. Maid4Condos, because time is precious.

    Reply created 25 May 2023
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