I got the Basic Plus service. The owner of the apartment had died after months of not being able to take care of it. It was a much harder than usual job. They sent a team of 2 women, Fabiana and Fiorella, who showed up on time, worked non-stop for over 4 hours, worked well together, cleaned up what I just looked at in despair and were pleasant and personable throughout. They also listened to my concerns and did what I asked. The management is also very eager to please, right any problems. Very customer service oriented. Also a pleasure to deal with.