Distinct Heating & Cooling

Rating: 5 out of 5

Distinct Heating & Cooling reviews (328)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jul 2022

    Furnace and Maintenance

    Distinct Heating & Cooling installed my furnace 10 years ago and does my yearly maintenance as well. Ed has been the last two times and always does a stellar job and makes sure I have no worries with my furnace. (Jordan is good as well). I would highly recommend this company!

    Answer from pro:

    Thank you for taking the time to leave such a wonderful review Marcey! It's hard to believe it has been a decade since we have installed your furnace for you! Thank you for being such a loyal customer of ours! We value customers like yourself, who see the importance of completing regular annual maintenance. Ed and Jordan are such an integral part of the Distinct team! They truly have a passion for helping our customers keep their units running properly and efficiently so we love to hear when customers see that as well! Thank you again for being such a loyal customer of ours, we truly value your trust and business! We look forward to continuing to provide you with top notch service for many more years!

    Reply created 18 Jul 2022
  • Review from Kelly Jarrett
    Rating: 5 out of 5
    Review left on 10 Jun 2022

    Great service

    Had my routine maintenance done by Ed today. Very polite and professionalinformative too! With my new filter installed my AC is pumping out 4 degree colder air now. Good info, thanks Ed.

    Answer from pro:

    Thank you so much for taking time to leave your kind review Kel! We are very lucky to have such amazing and qualified technicians like Ed working for our team! We are happy to hear that Ed's advice has your A/C unit running so efficiently for you. Thank you for your continued support!

    Reply created 13 Jun 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jun 2022

    New furnace and AC unit

    Replaced our 30 year old furnace and added air conditioning. Nate thoroughly explained what was needed and required to complete the work. The crew that completed the install was efficient and conscientious.

    Answer from pro:

    Thank you so much for your review! Our whole team was happy to provide you efficient and conscientious service during your installation of your new furnace and A/C units. Enjoy your new systems and thank you again for trusting us with your heating and cooling needs!

    Reply created 7 Jun 2022
  • Review from Customer of Distinct Heating & Cooling
    Rating: 5 out of 5
    Review left on 19 May 2022

    New Furnance & AC

    We recently purchased a new furnace and Air Conditioner unit from Distinct Heating & Cooling and they provided exceptional service and expertise. Dealing with Nate, Jordan and Dannii ( and others) all of our expectations were exceeded and we were very pleased with their level of communication and follow up. They were very professional and a pleasure to work with. I would certainly recommend Distinct Heating & Cooling to anyone requiring quality HVAC services and products.

    Answer from pro:

    Hi! Thank you for this wonderful review of your experience with our company. We are glad that our level of service and expertise allowed for you to have a seamless install and our team enjoyed their time working at your home. Communication is so important on install projects so that customer care can be delivered to a superior standard and we love connecting with each of our customers personally. Thank you for your kind recommendation of our company - we hope you enjoy your new system and wish you a lovely day!

    Reply created 26 May 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 May 2022

    Furance Annual Maintenance

    Distinct Heating and Ed the tech has always provided us with great service and the most recent one we had with them on May 2 / 2022 was no exception.

    Answer from pro:

    Hi Kim, Thank you for this kind 10* review of our company. We think Ed is wonderful too! It is always lovely to hear from our returning customers and we are delighted that we have been able to provide you with excellent service year after year. Have a lovely evening!

    Reply created 13 May 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2022

    Fabulous Personel and Outstanding Service

    Have utilized Distinct Heating & Cooling for a couple of years. They always provide top notch service and are one of the easiest companies to deal with. Their technicians are very professional and any follow actions are promptly addressed. Possess no hesitations in recommending them.

    Answer from pro:

    Hi S&C, thank you so much for the wonderful 10* review and your kind comments. We are delighted that you have been happy with the service you received and we appreciate your confident recommendation of our company. It is always lovely to hear from our returning customers and we look forward to serving you for many years to come. Have a wonderful day!

    Reply created 26 Apr 2022
  • Review from Evan
    Rating: 5 out of 5
    Review left on 15 Mar 2022

    Furnace Upgrade Project

    We have an older home (1980) with the original furnace that we wanted to add AC to. Nate came out last November to give us a quote and was very honest about the situation. He told us that you can't add AC to a 42 year old furnace and listed the reasons why. We then discussed what a new furnace and AC system could look like and Nate walked us through every single component and why he was choosing the model he did. When his team came out in March, he was present to get his team setup and explained to us exactly what they were going to do. Even though it was cold that week, he ensured we had a working furnace (new or old) before they left each night. In fact the first night, a short in the original wiring caused disabled the thermostat. I called and Kristian came right out and fixed it. I found Distinct's team of Kristian and Aiden to be professional, super organized and thorough. The job they did was amazing, it's a shame the furnace is tucked away in the basement where no one can see it! Even though the quote we received was in November, in this age of supply shortages and price increases, we didn't pay a penny more. We highly recommend Distinct!

    Answer from pro:

    Hi Evan, thank you for this wonderful and detailed 10* review of our company. We are so delighted that you were happy with the service you received from our company. Professionalism and a high level of customer care are core values at Distinct Heating & Cooling. We appreciate that you recognized those areas of excellence with our company. We appreciate your kind recommendation of our company and we look forward to serving you for many years to come! Have a wonderful day!

    Reply created 18 Mar 2022
  • Review from Customer of Distinct Heating & Cooling
    Rating: 5 out of 5
    Review left on 23 Feb 2022

    Furnace repair

    Was here in 2 hours, surveyed, told me what was wrong and what needed to be replaced. Had the parts and suggested what might have caused the trouble and also what should also be replaced

    Answer from pro:

    Thank you for your 10 * review of our company. We are glad that we were able to provide you with speedy and efficient service! Have a great day!

    Reply created 4 Mar 2022
  • Review from William Wong
    Rating: 5 out of 5
    Review left on 9 Feb 2022

    Furnace Humidifier & Thermostat Replacement

    I have used Distinct Heating & Cooling for my furnace maintenance for several years now and they have always provided excellent service. This year, I decided to replace my old 17-year builder grade furnace with a new high-efficient York 2-stage furnace, including a new humidifier and remote temperature sensor. Both technicians, Jordan and Kristian, performed the work admirably. They were both knowledgeable, efficient, diligent and tidied up the mechanical room after the job was done. Would highly recommend Distinct for all your heating and furnace needs. It is always a great pleasure to deal with the crew: Nate, Jordan, Kristian, Ed and Dannii.

    Answer from pro:

    Hi William, thank you so much for this wonderful 10* review of our company and your kind words. We are always delighted to see our customers return year after year and we appreciate your support of our business. Thank you for your high recommendation of our company - you are a pleasure to work with and we look forward to serving you for many years to come. Have a wonderful day!

    Reply created 23 Feb 2022
  • Review from Customer of Distinct Heating & Cooling
    Rating: 5 out of 5
    Review left on 24 Dec 2021

    Excellent service as always with furnace service and repair!

    As always, the service is friendly, professional, and the work is exceptional. The technician takes the time to explain what service he's done and to point out any issues or future considerations. He even took the time to recommend the best filters to use, humidity settings, etc. to maximize our furnaces efficiency and effectiveness. Distinct is and will continue to be our go-to for all things heating and cooling@

    Answer from pro:

    Hi! Thank you so much for this wonderful 10* review of our company. We appreciate your kind words and are so pleased that you were happy with the service you received. We are very grateful for your continued support of our business and hope you have a wonderful day!

    Reply created 7 Jan 2022
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