Distinct Heating & Cooling reviews (328)

Thank you for leaving us a 10 star review Donna! We are so happy to hear that you were pleased with your installation process from start to finish. We all have a passion for customer service and treating our customers homes as if they were our own. Making sure that our customers know how to properly and comfortably use their new equipment is also important to us and the fact that you trust us enough to recommend us is the greatest compliment you can give us! Thank you again for your support of our small family run business, we greatly appreciate it!

Thank you for taking the time to leave us a 10 star review Edmund! Nate loves to do the in person quotes with our customers and has such a passion for all things HVAC related. He always wants our customers to feel confident when making big decisions like purchasing a new furnace or A/C unit. We are also happy to hear that during the installation process our team was on time, respectful, professional and tidy. Those are all qualities we strive for at each and every visit into our customers homes. The team loves talking all things HVAC related so you weren't a bother at all with your questions! We are happy to hear you are enjoying your new cooler home and thank you so much for your recommendation!

Thank you for leaving us such a wonderful 10 star review Kirsty! We are happy to hear that you were so pleased with the job we did on your A/C installation and thank you very much for choosing us to do your furnace installation as well! Nate takes great pride in only quoting what is truly needed for each home/customer and not overcharging for things you don't need. He has always stood behind the phrase "Treat all of our customers as you would want to be treated" and all of our staff have a passion for customer service so we are so happy to hear that you have seen that during your installation again. Making sure all of our customers know how to use the equipment properly and efficiently is also very important to us and we are glad to hear that everything was explained to you and you feel comfortable with your new equipment. I will make sure to pass on your glowing review to all of the team that was there to help out and again thank you for your continued support of our small business, we greatly appreciate it Kirsty!

Good morning Nancy, Thank you for your 10 star review of our company and taking the time to leave us such kind words! We are happy to hear that you were impressed from start to finish with your installation. We look forward to seeing you for your yearly maintenance appointments and hope you enjoy your summer with A/C to keep you cool! Thank you again for your support of our small family run business, we greatly appreciate it!

Good morning David, What a wonderful surprise to wake up to a 10 star review from you! We are happy to hear that you have been happy with our process from start to finish for the installation of your new A/C unit. Nate enjoys going to these in person quote appointments personally to make sure that all of our customers have all of the information they need to make an informative decision. All of the team at Distinct strive to be informative, professional and on time for each and every one of our amazing customers! Making sure that you are left feeling confident and informed about the new equipment that we have installed is very important to us as well. Our system for follow up after a new installation is something that Nate likes to do personally as well as he wants all of our customers to feel confident and satisfied with their new installations. Helping our customers book their City Inspection is just another step we like to do for our customers. Thank you again for your kind words and support of our small family run business, we greatly appreciate it!

Thank you for leaving us 10 stars and such a wonderful review! It has been our pleasure coming to your home for so many years and thank you for your continued support of our company! Customers like yourself, who always stay up to date on your annual maintenance make our job even easier so thank YOU for being such a wonderful customer! Ed loves coming back to your annual maintenance appointments and in particular loves building those relationships with our customers and earning their trust. He truly does have your best interests in mind. All of us at Distinct like to prepare each and every customer whether it is a regular annual maintenance or a large installation, we don't want any surprise costs to pop up which is why we try to be as transparent from the very start so you are aware and comfortable with the final invoice. We do have a pretty great notification system and we love that you appreciate the little extras that is does for our customers such as the photo and bio of the technician that will be coming to your property. It is important to us that you know and trust our technicians so thank you for pointing that feature out as well! We hope you have a wonderful summer and thank you again for your continued support of our small family run business, we greatly appreciate it!

Thank you for your awesome (and entertaining ?) 10 star review! We always try to offer sound advice, outstanding customer service and quality to all of our amazing customers so thank you for saying that (we are happy to hear you think we're nice to boot?). We love to pass on any recommendations to our customers of things we can't help you out with and yes Nate truly only recommends companies that he trusts will do a good job. Sorry to hear our install crew has less than perfect music choices but as you said no body is perfect lol! Have a fantastic summer and thank you again for your support of our small business, we greatly appreciate it!

Thank you for leaving us a 10 star review Nathan! We are happy to hear that from start to finish our process made things easy for you! We are so very lucky to have had Jordan as part of our team for over 12 years now! He is an essential part of our team and truly enjoys taking the extra time to explain the process for the service as well as answer any questions our customers might have. Thank you for choosing Distinct Heating & Cooling, we greatly appreciate it!

Thank you for taking the time to leave us such a kind 10 star review Glenn! Jordan is such a gem and we are so lucky to have had him on our Distinct team for over 12 years now! Thank you for your continued support of our small business and for doing your part by getting your annual maintenance done which helps prolong your equipment! We are so happy to hear that you are still satisfied with our work after all these years! Have a wonderful summer!

Thank you for leaving us a 10 star review Vinny! Nate enjoys doing all quotes in person so he can personally answer any questions our customers may have as well as help customers understand his recommendations so they feel confident in their purchase. Being on time, prepared and ready to work is very important to us so we are happy to hear that you appreciated that! When we are in your home it is important to us that you are comfortable with the work we are carrying out and we were happy to have our install crew wear a mask at your request. We want to make sure that the process from the very start and into the yearly maintenance appointments are as smooth as possible for our customers. Making sure our customers are comfortable knowing how to properly use their new equipment is important to us as well and we are always just a phone call away should you need us! Thank you again for your wonderful review of our company and for choosing us to complete your A/C installation! We greatly appreciate it and look forward to seeing your sweet family at your yearly maintenance appointments.