Pro Loc Interlocking And Landscape Design

Rating: 5 out of 5

Pro Loc Interlocking And Landscape Design reviews (214)

  • Review from M Ahmed
    Rating: 5 out of 5
    Review left on 22 Feb 2022

    Backyard Patio

    A bit delayed in writing this review, but I definitely wanted to take the time to praise the work done by Paul, Alex, and the rest of the ProLoc team. The ProLoc team went way above and beyond my expectations in every which way. Every single person I had the pleasure of meeting worked very efficiently, and carefully to build out the patio in very short time. I was amazed at how much attention was given to detail, and how they made sure the rest of the lawn was not damaged. The team always showed up on time, and was very organized and ready to answer all my questions. The initial quote was for the patio only, however, the team re-sodded a 20 ft long section on the side of the house, and also planted a new flower bed, all free of charge. My experience with Paul and his team at ProLoc has been absolutely wonderful. Thank you for all the hard work you guys do. We've really enjoyed this new addition to our backyard. THANK YOU!!! I would highly recommend Paul and the ProLoc team without any hesitation.

    Answer from pro:

    Thank you kindly! We are eagerly awaiting getting back to work after this long winter and your amazing review is a great reminder of why we do what we do! Paul and the team at pro-Loc interlocking!

    Reply created 22 Feb 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Oct 2021

    Backyard/side of home/front porch

    This team of hard working men need to be praised on their meticulous and efficient work ethic. It took me 2 years of researching, getting quotes, following them on social media before i took the leap and hired Pro Loc for my project as well as my parents backyard. My meetings with Paul were never rushed as he took the time to understand my vision and provided guidance with how he can turn it into reality. He was patient and detailed oriented in designing our projects. The excavation crew lead by Tyler et al. were efficient in getting the area dug up and prepped for the installers. The installers which consisted of Alex and his hard working crew were able to efficiently and meticulously get the job done in 2 days! They listened to our concerns with our property and made sure they were all addressed during the installation. There was a minor concern at my parents backyard but that was quickly addressed within a short time (less than a week). A final shout out to Gary the flagstone installer. I was always hesitant with having flagstone done on my porch as i have seen so many houses in my neighbourhood where the mortar lines were done in a sloppy fashion. Paul assured me that Gary was a pro at his work. I took Paul's word on it and went with the flagstone and i was absolutely thrilled with the final product. Gary, was very meticulous with the placements of the stone and most importantly the mortar lines. A big thank you to the whole crew of Pro Loc on the absolutely spectacular work your team has provided from start to finish. I would not hesitate to recommend these guys to anyone looking to beautify their space! If you choose them please don't forget to definitely spoil them with some cold ones at the end of a working day. They definitely deserve it!!! Helen and Jag

    Answer from pro:

    Thank you for all the compliments! It was a pleasure working for you, your father, and the rest of your family! We're happy that you trusted us with your project and even happier that your pleased with the outcome! All the best, and don't hesitate to call us if you need anything! Paul and the team at pro-loc interlocking!

    Reply created 23 Oct 2021
  • Review from Alvin
    Rating: 5 out of 5
    Review left on 8 Oct 2021

    Side yard and walk way

    I had Pro loc come back to finish my interlocking project. Had them come out last year to do my front and now to finish the side yard. If your looking for a complete job with great craftsmanship, Pro Loc is the company. very professional and the quality of work is tops. always book ahead they get really busy during the summer. Paul came out and always has great advice and vision to put your idea to something tangible. They are on the higher end of $sqft. But you get what you pay for. People always come and knock on my door asking for the contractor! This company will be the last contractor you pick when doing interlocking projects. inconclusion this company is easy to work with, know there stuff, keeps the site clean and always cleans up after they are done. 10 star!!!

    Answer from pro:

    Thanks Alvin! We're Looking forward to doing a 3rd project with you if you ever need it! Thanks for your continued business and support! All the best, Paul and the team at pro-loc interlocking

    Reply created 28 Oct 2021
  • Review from Customer of Pro Loc Interlocking And Landscape Design
    Rating: 5 out of 5
    Review left on 17 Sep 2021

    Backyard interlock

    Contacted Proloc to see if they could repair our original interlock - pick up and put down the existing pavers in the back yard as the pavers were shifting. Had two consultations with them and determine that removing and replacing the existing pavers with new interlock would be our best option. We felt that the price was reasonable given the amount of work and because completely new product was being used. Some minor issues along the way that were all addressed professionally by the team and Paul. We are very happy with the end result - the new pavers look fantastic and we look forward to enjoying the backyard to its fullest.

    Answer from pro:

    Hi! Thanks for the great review, and your understanding of some of the things we've been dealing with this year such as material Availability issues. All the best! Paul and the team at pro-loc interlocking!

    Reply created 20 Sep 2021
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 12 Sep 2021

    Would not recommend

    Work was done poorly and as a result in less than 3 years all the edge tiles had to be redone. Took a month for them to takeaway the skids on lawn and as a result the grass died. Does not seem to care much about customers service.

    Answer from pro:

    Hi! I'm not sure why you would post a bad review considering I just emailed you to tell you that I would stop by to glue the loose cap down for you free of charge even AFTER your warranty has been over for a year. Secondly, it's not very forthcoming of you to lie that your patio is falling apart when you sent me one picture of a loose cap on the edge of your patio. Thirdly, no one told you there is a lifetime warranty on anything other than the hardscape materials we use. Our warranty on workmanship is 2 years which is standard practice. Lastly, I had suggested you could glue the cap down yourself if you were not willing to wait for me to get there to provide a free service outside of our warranty period or obligations.

    Reply created 14 Sep 2021
  • Review from Walid
    Rating: 5 out of 5
    Review left on 11 Aug 2021

    Gorgeous front and backyard

    Paul and his team created a piece of art interlocking job in front and back of my house. Some neighbors stop by to ask for their contact information and were impressed by the quality of their work. Thank you Paul and team!

    Answer from pro:

    Thank you for the great review! We hope you enjoy the rest of your summer, and thank you for choosing pro loc!

    Reply created 12 Aug 2021
  • Review from Lynda Tavares
    Rating: 5 out of 5
    Review left on 8 Jul 2021

    Front Porch, Sidewalk and Backyard Patio

    Pro-loc is truly a great construction company to deal with. Met with Paul who was so helpful and accommodating. Our experience with ProLoc Landscaping was just fantastic from start to finish. Met with Paul who was very knowledgeable, helpful and gave us some great ideas. Alex and his crew did a great job from excavating to laying down the stone, they were so polite, friendly and willing to answer my numerous questions all done professionally and on time. My family and I can enjoy our staycation for years to come thanks to ProLoc Landscaping. Great job great customer service.

    Answer from pro:

    Thanks Lynda! We're so happy to hear your enjoying your new patio! It's well deserved after the difficult year we've just gone through! Thank you for the business, and your hospitality! Paul and the team at pro-loc interlocking!

    Reply created 12 Jul 2021
  • Review from Dave Ngai
    Rating: 5 out of 5
    Review left on 1 Jul 2021

    Front and backyard interlock and landscaping

    Waited 3 years to post this review given my last interlock job didn’t seem to last very long, happy to say Pro Loc’s work has stood the test of time so far! Paul was extremely professional and showed his expertise when planning out the proposed design of the job. The other contractors that we received quotes from did not include retaining walls that I think were key to making sure the job would stay put over the long term given the slope of our lot. Paul and his partner have a great crew who did a fantastic job and have been responsive throughout the process and beyond. We received many compliments though the years and referred many friends and neighbours to Pro Loc and will continue to do so.

    Answer from pro:

    Thanks Dave! Thanks for taking the time to write this review after all this time. All the best! Paul and the team at pro-Loc interlocking.

    Reply created 5 Jul 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jun 2021

    Front and back interlock

    We reached out to Paul 2 years to get a quote and design ideas. At the time., we decided to wait to get the work done and called Paul again in the fall of 2020 as we knew we were dead set on doing our landscaping in early spring 2021. We met with Paul again to reconfirm the design and and we're excited to work with Pro Loc in early 2021. Paul was great at helping us pick a design that was most functional for our space and family. He is very knowledgeable and gave us great advice and recommendations on stone types and colours When it came to installation Alex and his team could of not been more professional as well as cautious and efficient. I truly have not seen such a great team of people who really take pride in their work. They ensure their customers are truly happy. I have already recommended the Pro Loc team to my family and friends as well as to anyone looking for top quality products and service.

    Answer from pro:

    Thanks victor! You were a pleasure To deal with! I hope you enjoy the summer!

    Reply created 22 Jun 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 May 2021

    Backyard Patio and Pool

    Paul and the Pro Loc team created the backyard patio at my brother's house, and their work there was great, so we decided to use them for our bakyard. So glad we made that decision! We met with Paul about ideas for the backyard, and threw out the idea of a pool, and he had a great pool partner, Flawless Designs, that could help out. Flawless Designs did the pool build, and Pro Loc's work on the patio side was just amazing. Paul met with us again to plan out the build and offered suggestions to enhance the design of the backyard. Any questions we had afterwards was answered quickly, which was appreciated. Paul, Alex, Bill and the team did such good work, even under bad weather conditions (they started the work in January). The team was great, they were informative, courteous and respect of our home and property. Our backyard looks great, and we will enjoy it for many years to come, thanks to the Paul and the Pro Loc team.

    Answer from pro:

    Thanks joed and family! I hope you enjoy many years of fun and good memories with your family in your new backyard!

    Reply created 25 May 2021
Get in touch