Vacuums Plus

Rating: 5 out of 5

Vacuums Plus reviews (88)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Dec 2015

    Vacuum replacement

    Marco came to my house and replaced my vacuum with a new one. He was honest and very well priced. His customer service was superb. It was a pleasure working with him. If you need a vacuum repaired or replaced he's the guy to use!

    Answer from pro:

    Dina, I greatly appreciate you taking the time and effort to express your experience dealing with me. I did try to touch base with you again by telephone the very next day, just to say Thanks and Happy Thanksgiving to you and your Family. I know it can be difficult to celebrate the Holidays away from Relatives and close Friends. All the best in the New Year!

    Reply created 2 Dec 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Nov 2015

    Vacuum Repair

    I contacted Marco after the stellar reviews on Homestars and I was not disappointed! They came when promised, and came well prepared. My vacuum was clogged but I had some other issues with leaking outlets. Gino was able to fix it right away rather than having to come back for a second visit. I ended up purchasing a new hose as well. But there was absolutely no pressure to do so, which I appreciated. I'd definitely recommend VP to anyone needing vacuum repair!

    Answer from pro:

    Lynda, Thank you for taking the time to express your experience with Vacuums Plus. I am happy that we were able to accommodate the appointment time "On Time". The pleasure was all ours! Sincerely, Marco Mazza Vacuums Plus

    Reply created 24 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Sep 2015

    Vacuum Repair

    By the time I left a phone message about a vacuum repair, received a return call, took the vacuum to the location at 101 Spadina, and left the shop with a fixed vacuum, less than 3 hours had elapsed. I told Marco, I couldn't believe I was getting such excellent service in Toronto. I was also surprised - pleasantly so - by the very affordable price.

    Answer from pro:

    Mary, Thank you for expressing your experience, it's a very kind gesture of appreciation. I hope your vacuum is performing at "Top Performance" as possible for many more years to come. Sincerely, Marco Mazza Owner / Operator Vacuums Plus Ltd.

    Reply created 8 Sep 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Aug 2015

    Purchasing a vacuum cleaner

    I am a huge believer in supporting neighbourhood stores and, man, is this one a gem or what! Not only is there a great variety of product available, but the prices are very competitive, the products are of excellent quality, and Marco takes the time to explain the pros and cons of each based on what your individual needs are. My overall experience was outstanding and mainly there's Marco to thank for that. He represents servicing and knowledge-ability at its very finest. I strongly recommend that you make this a mandatory stop for any needs related to vacuum cleaners, vacuum after-market needs, central vac, etc.... I genuinely want to thank Marco for making this shopping experience a very easy and happy one. I will recommending Vacuums Plus to everyone!! everyone!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jun 2015

    clean central vacuum & repair outlets

    Great service and work from Central Vacuum. We needed to have our central vacuum unit cleaned, as it was very filthy after 12 or so years of operation. Central Vacuum thoroughly cleaned the unit, replaced broken bags' holder, and replaced various interior parts on the unit. Also, 2 defective hose outlets were repaired. The work was done quickly, excellently and courteously. Also, the telephone service was so convenient, with a live person answering our call each time that we called the Company. We cannot say enough praise about this outstanding Company.

    Answer from pro:

    Mr. Davy, Thank you for expressing your experience with me. It was a pleasure dealing with a wonderful client such as yourself. I try to make every repair a perfect experience for all of my clients near and far. Sincerely, Marco Mazza - Owner / Operator Vacuums Plus Ltd.

    Reply created 24 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 May 2015

    Central Vacuum Installation

    I did some research when I needed a central vacuum installed and Vacuums Plus seemed to be the most efficient and competitive. I hired them and they were awesome. I have nothing but good things to say about both their service and the follow-up.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 May 2015

    Central Vacuum Installation

    I was a walk-in customer for Vacuums Plus because their store on Spadina is close to my office. After they installed my central vacuum, I actually went back to the store to compliment the owner on how good the service was. The work was done on time, their service people arrived exactly when they said they would and the advice I got was very informative.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 May 2015

    Central Vacuum Installation

    I am really happy with the great job Vaccums Plus did when they installed my central vacuum system. They were recommended to me and I would recommend them to anyone.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 May 2015

    Central Vacuum Installation

    Vacuums Plus was recommended to us by a family member so we had them install our central vacuum. They were perfect, clean and professional and we have since recommended them to others.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Feb 2015

    Broken Vacuum Wand

    Marco was friendly, fast, and knowledgeable. He explained that my problem was covered under warranty and for my reimbursement. Wonderful! I do recommend this store--it's by far the best I've seen in Toronto. Congratulations to Marco!

    Answer from pro:

    Sue, The gratitude is all mine! I welcome you with open arms, to the ever growing "Vacuums Plus Clientele". Sincerely, Marco Mazza

    Reply created 22 Feb 2015
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