The Door Master Inc.

Rating: 4.9 out of 5

The Door Master Inc. reviews (309)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Oct 2017

    Garage door repair

    Great technician!! He did an excellent job and went out of his way to make sure everything worked properly. The garage door had not been used for several years but works fine now. Thanks!

    Answer from pro:

    It was our pleasure to assist you with your garage door! Thank you for writing about your experience!

    Reply created 24 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Oct 2017

    Garage Door Spring Repair

    From initial call to job completion, it was prompt and pleasant experience. Simon arrived at scheduled service time and explains required services and cost in professional manner. Job was done flawlessly and within estimated duration. Simon also surveys all components of garage door and perform necessary adjustment without any further charges. My garage door is now operating without any vibration or noise. Simon also provided routine maintenance requirement and available products and services. I would definitely recommend The Door Master Inc. for any garage door services.

    Answer from pro:

    We are very happy that our technicians use their expertise to provide our customers with advice, rather than upselling. Thank you for taking the time to write about your experience!

    Reply created 24 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Oct 2017

    Garage door repair

    Had an issue with my garage door making loud noise and not staying closed. Josh came out adjusted the door setting and charged me only for the service call. :)
  • Review from Customer of The Door Master Inc.
    Rating: 5 out of 5
    Review left on 11 Oct 2017

    Replacement of major springs on double garage doors.

    Master Doors (Josh) came out to the house in a matter of 2 hours, replaced the big springs on both doors, and lubricated all components of the garage door assemblies. Great Work! 3 weeks later, I had a problem with the creaking of some metal components on the door, and Josh again came out and resolved my problem at short notice. Great Client service Josh!!! Much thanks, Nick
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Oct 2017

    Repair garage door

    Thank you to Josh from the Door Master. He was clear, gave helpful suggestions, and completed the job expertly. I would definitely use this company again and recommend them to friends.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Oct 2017

    Replaced the broken Springs on my garage door

    Josh, Was pompt, professional and efficient. He diagnosed the problem explained what the issue was and gave me a fair quote. I am very pleased with the results. I would highly recommend them.
  • Review from Manpal S
    Rating: 5 out of 5
    Review left on 5 Oct 2017

    Garage Spring Repair

    Josh came in to replace my spring. He was very friendly and professional. While replacing my spring he fixed a lot of other little problems that would have effected the integrity of my door overtime. I would highly recommend Josh and Door Master over anyone else because the last person who I hired messed my door up and used the incorrect spring. Overall, I am very happy with my service and they even offer a free 3 year warranty on their spring (including parts and labour).
  • Review from Customer of The Door Master Inc.
    Rating: 5 out of 5
    Review left on 3 Oct 2017

    Old garage door not functioning

    In January 2017, two days before we were leaving on a long trip, the garage door cables snapped. Murphy's Law, right? We didn't have time to order a new door so the two men who came out (can't remember their names) suggested a used door, in good condition. OK with us! They came the next day and took out the old doors (two of them) and replaced with the used ones. They worked well until last week, when one of them broke down again. Called the company and the next day Simon came out, assessed the situation, fixed it, and it's working properly now. He explained what he was doing as I watched him work. Very friendly young man. The rate at which this company responds to your calls is amazing! We are 100% satisfied with "the door master" and recommend them to anyone looking for garage door help, to call this company. You won't be disappointed!
  • Review from Customer of The Door Master Inc.
    Rating: 5 out of 5
    Review left on 25 Sep 2017

    Garage Door Repair

    Of course, first thing on a Sunday Monday our garage door breaks - the cables snapped. We went online and found The Door Master - they arranged to have someone come out to our home within a few hours that same day!! When Josh arrived - what can I say he was so professional explained what the problem was and quoted us the price for the repair. He quickly repaired the problem and now our garage door is working again! Thank you so much Josh and the team at The Door Master!!

    Answer from pro:

    We hope to continue having such pleasant customers such as yourselves and want to say thank you right back from our team for your business and the time you took to write such a great review!

    Reply created 24 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Sep 2017

    Garage door spring replacement

    The spring on one of my garage door openers was broken in half. I was refered by my neighbour to your company (whom was also very pleased with service). Josh contacted me within 5 minutes and within 45 minutesn, arrived. Josh provided excellent service, with great confidence, efficiency, and took the time to explain the workings of the door opener and materials of the spring replaced. I would highly recommend The Door Master for garage door repairs. I contacted Steve and thanked him for prompt service and commended Josh! Highly recommend The Door Master and most definitely will refer to family and friends.

    Answer from pro:

    We are glad that Josh could help you so promptly on such short notice, punctuality and efficiency are extremely important values for the company that we try to engrave in our technicians. We are overjoyed that Josh has come so far with his work. Thank you for taking the time to write such a wonderful review!

    Reply created 24 Oct 2017