The Door Master Inc.

Rating: 4.9 out of 5

The Door Master Inc. reviews (309)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jul 2017

    Garage door repair

    Very happy with our service with The Door Master. They are very prompt to reply to emails, even late at night or on the weekend. The technician arrived on time for the appointment, and was able to complete the repairs quickly.

    Answer from pro:

    Your review is much appreciated, Chris! We cannot be happier that we provided you with quality customer service, we hope that you would consider receiving our services again if another issue ever arises!

    Reply created 31 Jul 2017
  • Review from Oleg Lezerav
    Rating: 5 out of 5
    Review left on 22 Jul 2017

    Fixing garage door ,Garage door opener installation .

    Garage door stock and can be open , The spring an cables broke with no way too get in . At the same time Got garage door opener liftmaster 8550w (amazing). Save the day ... Same day service. Professional technician. Thank you, the door master.

    Answer from pro:

    It is wonderful to know that you are so satisfied with our service! Thank you for writing such a great review!

    Reply created 31 Jul 2017
  • Review from Customer of The Door Master Inc.
    Rating: 5 out of 5
    Review left on 17 Jul 2017

    Garage door opener

    The work was done fast and on time. All aspects of the job were done well. Ben did an excellent job and I would recommend him to others. Hope this unit lasts for many years.

    Answer from pro:

    Thank you for writing such a wonderful review! We will definitely pass it on to Ben and we thank you for choosing to work with us!

    Reply created 31 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jul 2017

    Garage Door

    I was so impressed with Julien's punctuality and politeness. We appreciate such a quick response, and a job well done. Will definitely recommend again!

    Answer from pro:

    Thank you for taking the time to tell us how we did! It was our pleasure to assist you and it is amazing to know that we have such a courteous technician!

    Reply created 31 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2017

    Garage door opener

    Great personal service from BenB at Door Master! He explained things clearly. He gave extra help without being asked. He tidied up. I would highly recommend this company and its representative!

    Answer from pro:

    Thank you for taking the time to tell other homeowners about your experience with Ben! We are overjoyed that you enjoyed the service and hope you will think of us for any future garage door needs!

    Reply created 22 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jul 2017

    Fix Garage Door Cable

    I used this company to fix my garage door last year. The Cable became undone again. The repair was done quickly and without charge, not even a service call charge. I would have this company do all my doors in the future.

    Answer from pro:

    We are overjoyed that you received the quality of service that we strive for! Thank you for taking the time to let us know how we did!

    Reply created 7 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jun 2017

    Installation and repair of door

    We have been a customer of Door Master 2 times. Our latest experience is with repairs to springs on our garage door. The Door Master came when they said they would, explained what was required and made a recommendation on what needed to be done and solved the problem in less than hour. I would recommend them them to anybody who needs to install a door, opener or needs repairs. Their product are great and their service is better.

    Answer from pro:

    It is a pleasure to have served you twice! Thank you for letting us know how we did, if you have anymore repairs needed in the future, please let us know how we can help!

    Reply created 26 Jun 2017
  • Review from Customer of The Door Master Inc.
    Rating: 5 out of 5
    Review left on 23 Jun 2017

    The Door Master, New Door and Opener

    I had a broken down wooden garage door that stopped working and so I asked the people from The Door Master to come and take a look. I had a service person show up within twenty-four hours. The technicians from The Door Master were very professional and provided unparalleled attention to details. This team is not the usual amateur garage door repair service. They did a very professional installation of an amazing steel insulated door, completed with a new Liftmaster garage door opener (WiFi connected). The management of the company followed through with a phone call to ensure that I was happy with the installation. Unbelievable service. Needless to say, I am very happy with the new door and opener. The product is top of line - you have to experience one of these doors to appreciate how quiet and controlled the opening and closing sequence is. Truly a step above. I would strongly recommend this company to anyone in the GTA looking to replace their garage door.

    Answer from pro:

    Sir, you have gone out of your way to provide us with a wonderful review, thank you so very much! We cannot express the joy you have enabled us to feel from the knowledge that a customer is so satisfied!

    Reply created 26 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jun 2017

    Garage door opener

    My door opener broke at 3:00p.m called them, never thought they would still come out the same day, but they did. Amazing , friendly ,honest , affordable . They address your concerns and explain what you need to know .

    Answer from pro:

    We cannot express how happy we are that you took the time to write such a great review! Thank you for the feedback, we hope you will consider us for any of your garage door needs in the future!

    Reply created 24 Jun 2017
  • Review from Customer of The Door Master Inc.
    Rating: 5 out of 5
    Review left on 17 Jun 2017

    Fixed Fast

    Two thumbs up for their technician Josh. The door became unaligned and stuck on the way down. I called and scheduled a visit for next morning visit. He came on time, and assessed and fixed the issue pretty quick. I would recommend to a friend.

    Answer from pro:

    Thank you for your kind words, we are proud to have personnel that are so capable and efficient. Thanks to customers like you, we become aware of how our technicians are doing and can strive to continue/improve our operations accordingly. We hope you will keep us in mind for any future repairs needed!

    Reply created 21 Jun 2017
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