Let's Get Moving Canada

Rating: 4.8 out of 5

Let's Get Moving Canada reviews (454)

  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 4 May 2022

    The Worst Moving Company!

    From the packing to the moving, the entire experience was unprofessional and a disaster. Moving the piano, disposing of all items that were garbage and/or to be donated and cleaning up after themselves were all supposed to be included in the job as discussed when I booked the move. None of these were done. I had to scramble to hire someone else to look after this stuff because we had to be out of the house by midnight of moving day. The boxes, bubble wrap and packing tape that I already had were supposed to be used first before using their packaging supplies but they didnt use any of my stuff. They wanted to charge me as much as possible for their packaging stuff. They would pack boxes half full or even a third full just to bump up the total they could charge me. The move was supposed to take 1 full day but they ran out of space in their truck so they had to come back the next day. They then ran out of space in their truck the second day. They then told me they couldnt come back to finish the job because they were booked the following day. I was stunned! How was I supposed to get the rest of the house moved? My son & I ended up having to take our cars loaded with the remaining items and make many trips back and forth to get it finished. There were many broken items, the boxes werent labeled and the electrical cords for the TVs were thrown into random boxes, not with the TV they belonged to. I had also booked wardrobe boxes for all the clothes but they didnt bring them. They just picked up the clothes and threw them into piles and/or stuffed them into boxes. I could continue on and onthis was the worst move I have ever had and after 18 moves Ive had a lot of experience. Extremely unprofessional, disorganized and they dont honour what they commit to. All they cared about was getting the money total higher and higher. If you want to avoid a horrendous moving experience, stay far away from this company and dont believe everything they promise you.

    Answer from pro:

    Hi, Thank you for your review. We are extremely sorry to hear that you had a frustrating experience, but we appreciate you bringing this issue to our attention. We aim to deliver a great experience and we are gutted when we don't meet expectations. We want to get in touch with you so that we can do fair with you. Please reach out to our customer service department, which will exhaust all forms of resources to come up with a fair resolution. We service thousands of clients every month with moving, packing, and storage services. We do our best to make sure they are all happy. YOU are no exception to that rule, and we will do everything in our power to make it right with you if you give us another chance. To resolve this at your earliest convenience, please reach us at Phone: 416-752-3254 Ext 10 Email: customerservice@letsgetmovingcanada.com Sincerely, The LGM team

    Reply created 7 Sep 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 May 2022

    Very professional

    From the beginning Paras, Navroj and Anmol very professional asking questions and caring for my belongings.
  • Review from Joel Horsley
    Rating: 5 out of 5
    Review left on 30 Apr 2022

    Movers

    Value Paras, Gurpreet, and Naroj where a excellent team. We are very pleased with their service today . Would recommend these guys to anyone. Punctual, hard working and friendly. Thank you
  • Review from Andrew Cheung
    Rating: 5 out of 5
    Review left on 29 Apr 2022

    Condo Moveout

    Professional, efficient and courteous. Those are the traits that I would use to describe the excellent service that Navroj, Paras and Anmol provided me during my condo move-out. They were very accommodating to my requests and were delicate with the wrapping and transportation of my furniture. I also appreciated the amount of communication from the admin team up to the moving day. If you want a stress-free moving experience, I would highly recommend Let's Get Moving!
  • Review from Jennette Lobban
    Rating: 5 out of 5
    Review left on 19 Mar 2022

    Such a great experience!

    We've had such a great experience with Let's Get Moving! Booking was easy and supportive - Sam on sales team answered all of our questions with thorough knowledge and kindness. The moving crew - Carlos, Juan, and George - are absolutely THE BEST. They handled all of our belongings with care, wrapped them and made sure they were all taken care of...all while being super efficient. They shuffled things in our storage to make room for everything. So glad we had these experiences with our move. Thank you, thank you!
  • Review from Andrew MacDonald
    Rating: 5 out of 5
    Review left on 15 Mar 2022

    Moving from Toronto to another y

    They were on time and courteous. Meelad, Daneil and Donald helped move us from city to city without issue. They were professional and a joy to deal with even when our condo made things difficult.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Mar 2022

    Let's get moving

    The men that helped my mother as she was downsizing were they best. Wanted to say how good Gurpreet, Paras and Navroj were . They were efficient , punctual and very professional in every aspect of the move. They we're just outstand and their customer service skills we're awesome. This is the 2nd time we have used this company and I cannot say enough good things about them. If you planning on move I would definitely recommend them !
  • Review from Customer of Let's Get Moving Canada
    Rating: 5 out of 5
    Review left on 26 Feb 2022

    Fantastic movers!

    The best moving company in Toronto!! Call them you won't regret it!! I hired 3 movers, their names were Simratpal, Utkarsh and Akash. These guys did a fantastic job from beginning to end. They were efficient, fast and took great care of my belongings. I highly recommend Let's get moving movers!! Thank you for all of your help!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Feb 2022

    Move to my own place

    I moved my personal belongings (lots of clothing, totes) and a few pieces of furniture into a condo. Jose and Javier were amazing, and I appreciated that the rate I was told is what was charged. I don’t normally write reviews but I have been burned by bad people posed as movers before who held my belongings until I paid them a ridiculous amount of Money. I was so nervous hiring movers again but they kept in contact, reviewed the contract and pricing and communicated (overly so!). I was relieved when the final invoice came and there were no hidden charges. Jose and Javier were quick, they moved fast and took steps to ensure no damage occurred. They used floor runners on the stairs and floor and even wrapped my future. They packed and strapped everything well inside the truck. It was a smooth process for me, I had a great experience. They were patient with me too. They were very careful at the condo to not damage the elevator, walls, and our front door. Thank you again!
  • Review from Chetan Kini
    Rating: 5 out of 5
    Review left on 8 Feb 2022

    Made my move smooth

    Mike and meelad were just awesome. Nothing was too big for them. I will definitely recommend lets get moving!