Let's Get Moving Canada

Rating: 4.8 out of 5

Let's Get Moving Canada reviews (454)

  • Review from Customer of Let's Get Moving Canada
    Rating: 5 out of 5
    Review left on 3 Nov 2023

    Moving

    The movers were great I had no problems with my move the guys that came were amazing

    Answer from pro:

    Hello there, thank you for your kind words! We’re so glad to hear that everything went smoothly and that our movers made a great impression. It’s always our goal to provide a hassle-free, positive experience, and we're happy we could deliver just that. We appreciate you choosing us let's get moving! -Lets Get Moving

    Reply created 23 Jun 2025
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Oct 2023

    Very Impressed

    Very impressed with the quality of service provided by lets get moving! The movers were very careful with our furniture and were quick and efficient in getting the work done in a timely fashion. Would definitely recommend!

    Answer from pro:

    Hello Homeowner, thank you so much for the kind words! We’re thrilled to hear you were impressed with the service from Let’s Get Moving. Our team takes great pride in being both careful and efficient, and it’s wonderful to know that showed throughout your move. Your recommendation means a lot to us! Thanks again for trusting us -Let's get moving!

    Reply created 23 Jun 2025
  • Review from Customer of Let's Get Moving Canada
    Rating: 5 out of 5
    Review left on 8 Oct 2023

    Moving

    The movers are excellent! They are very hardworking! Very careful with all of our furniture. Honest people and friendly! I will definitely recommend them to other people. I gave them tip also for their hard work. They even installed our bed frame. I thank them very much for their work well done

    Answer from pro:

    Hello Customer, thank you so much for your kind and thoughtful review! We’re so happy to hear that our movers delivered excellent service and took great care with your furniture. It’s especially rewarding to know they left such a strong impression through their hard work, honesty, and friendly attitude. We really appreciate your recommendation—and your generosity with the tip means a lot to the team. It was our pleasure to help with your move and even get the bed frame set-up. Thanks again for choosing us! Let’s get moving! -Let's Get Moving

    Reply created 23 Jun 2025
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 3 Oct 2023

    Refused to return my initial deposit??

    Still waiting for my 100$ deposit back. The move was completed and was way over the estimate, but I paid regardless with no issues. However, I was told that I would get my initial deposit back, but never did. When I questioned this, they stopped answering me altogether. To make matters worse, the mover then decided it was a good idea to message me privately on my personal cell phone AFTER the job was complete and I had paid the full bill to ask me about THEIR tip, but again ignored me when I asked about my deposit refund? Make it make sense...

    Answer from pro:

    Hello Sara, We’re sorry to hear that your experience didn’t go as expected. Please know that our team has already reached out with a proposed resolution in an effort to address your concerns, but we have not received a response from you yet. We would still be happy to discuss things further and find a solution that works for you. We’d also like to clarify that your deposit was deducted from your final invoice on the day of the move, in line with our standard billing process. We’re here to help if you’d like to reconnect. Your satisfaction matters to us. Let’s get moving

    Reply created 23 Jun 2025
  • Review from Shaun Shienfield
    Rating: 5 out of 5
    Review left on 30 Sep 2023

    Amazing movers

    Movers were amazing gave 25 percent tip they are amazing and good customer service especially from Roger !

    Answer from pro:

    Hello Shaun, thank you so much for your fantastic review! We’re thrilled to hear that you had such a positive experience with our moving team. It means a lot to know that their hard work, professionalism, and dedication made your move smooth and stress-free. A special shoutout to Roger—we’re glad his excellent customer service stood out to you! We’re also incredibly grateful for your generous tip, which speaks volumes about the trust and appreciation you had for the team’s effort. Thanks again for choosing us—we’re always here when you need a reliable, friendly moving experience. Let’s Get Moving!

    Reply created 23 Jun 2025
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jul 2023

    Moving homes

    These movers were fast, efficient and successfully moved a household worth of furniture. They arrived on time, were excellent with communication and had no surprise costs. Thank you for your hard work.

    Answer from pro:

    Hello! Thank you for taking the time to share your experience! We're so glad to hear that our team delivered the fast and efficient service you expected—and that communication and transparency were spot on throughout the move. Moving an entire household is no small task, and we’re proud our crew was able to get it done smoothly and without any surprises. We truly appreciate your trust and kind words. Let’s Get Moving!

    Reply edited 18 Jul 2025
  • Review from Customer of Let's Get Moving Canada
    Rating: 1 out of 5
    Review left on 18 Jul 2023

    Pretty poor packers

    I contracted with lets get moving to pack approximately half of my house. I had already done the first half. They make you pay for travel time so they guaranteed one hour of travel which cost me $300. That was OK I guess. When they got here, they were polite and that was good, but they didnt bring enough boxes which I suppose was the mistake of the person on the phone. it wouldnt make any difference anyway because by about 12:30 PM they were completely exhausted. None of them brought water or food. They were not able to finish, although they did a lot. At the end when they were tired, they were moving things into my storage space in my home in a very haphazard way that I did not like.

    Answer from pro:

    Hello! We are truly sorry to hear that the service did not meet your expectations. We understand that the travel time charge can feel frustrating, though we try to be transparent about all costs. We apologize for the shortage of boxes and any inconvenience caused by the oversight on our end. It is concerning to know that the crew was exhausted halfway through the move, and did not have nay water or nourishment to be maintain energy in order to complete the move. Please reach out to us and we promise to resolve your issues and address your concerns. LET'S GET MOVING

    Reply edited 18 Jul 2025
  • Review from Customer of Let's Get Moving Canada
    Rating: 5 out of 5
    Review left on 10 Jul 2023

    Great moving Company!

    Let's Get Moving, is not just another moving company! What makes it the best company in Kingston, is its employees! I moved 10 days ago and I have unpacked everything. Nothing was broken, no walls were scratch, they dissembled the furniture and put it back together without damaging it, but above and beyond the material things was the respect, kindness, well behaved, helpful, punctual and care shown by the four movers that were involved: Abhishek, Amrit, Pardeep, and Vishal. Thank you for treating myself, my old an new place and my belongings so politely. The move that lasted 11 hours, ran absolutely smoothly. I was really impressed with the professionalism of the movers! They also moved my piano without any damage. I fully recommend this company. I have had many moves in my life, but never one so care free and excellent!

    Answer from pro:

    Hello LGM Customer. Thank you so much for such a heartfelt and detailed review! We're beyond thrilled to hear that your move with Abhishek, Amrit, Pardeep, and Vishal was not only smooth but also respectful and kind from start to finish. Taking care of your belongings — from disassembling and reassembling furniture to moving your piano safely — is something our team takes very seriously, and it’s wonderful to know we lived up to your expectations. Your kind words about their professionalism, punctuality, and genuine care truly mean a lot to us. Moves can be stressful, so making yours a worry-free and positive experience is exactly what we strive for. Thank you for trusting us, and we’re honored to be your go-to moving company now and in the future! Warmest regards, LET'S GET MOVING

    Reply created 18 Jul 2025
  • Review from Juliana Jaskot
    Rating: 5 out of 5
    Review left on 6 Jul 2023

    Large home move

    Oscar, George and their team were efficient, quick and moved a large home in a friendly way, even in very hot temperatures!

    Answer from pro:

    Hello Julianna. Thank you so much for your fantastic feedback! We're thrilled to hear that Oscar, George, and their team handled your large move efficiently and quickly, all while maintaining a friendly attitude—even in the heat! Moving in tough conditions takes dedication, and it’s great to know they made your experience a positive one. We truly appreciate you trusting us with your move and hope to assist you again whenever you need. Warm regards, LET’S GET MOVING

    Reply created 18 Jul 2025
  • Review from Jinho Chang
    Rating: 5 out of 5
    Review left on 4 Jul 2023

    Great movers

    Movers were fast and worked hard. They handled items with care and not once did we have to worry about something being mishandled.

    Answer from pro:

    Hello! Thank you for your wonderful feedback! We're so pleased to hear that Oscar, George, and their team handled your large move with such efficiency and speed, all while staying friendly despite the challenging heat. Their dedication to providing great service no matter the conditions is something we’re very proud of. We appreciate you choosing us and look forward to assisting you again in the future! Best regards, LET’S GET MOVING

    Reply created 18 Jul 2025