Let's Get Moving Canada reviews (454)

Review from Monique English
Rating: 5 out of 5
Review left on 23 Jul 2019
moving company
Professional, friendly and timely company. Let’s get moving agreed to my last minute move and just as they claimed to complete they did, I was billed as expected, the movers (Hamid and Raymondo) were quick, careful and very courteous! A 5 star team, highly recommend
Answer from pro:
Monique, thank you so much for the ten stars in the review and for the kind words accompanying them! They really mean a lot to us and are very relevant in our process of building a solid customer base! We are glad we could honour your last minute request and we could reach your expectations. We always keep our promises made to our customers, regardless of when they book. :) Thank you, also, for appreciating the skills and attitude of our two movers, it also means a lot to us all! We hope you enjoy your new home and, whenever the time comes for a relocation, we would be more than happy to help!
Reply created 14 Nov 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 12 Jul 2019
HIGHLY Recommend
This should be the only moving company you use. We hired them for our 2 moves this month and I cannot say enough positive things. Their professional, hard working and upbeat attitude, the entire day was amazing. It was a tough 10 hour move and not one complaint. Their manager was also great to deal with. 10 +++ stars all around.
Answer from pro:
Wow, super on-point review! Thank you for your words and for the 10 stars you gave us together with them! It means a lot for us to read about how much you appreciated our work! Words like yours really make it feel like our efforts and hard work are paying off and, at the end of the day, we are happy about how we did our job. It was also incredibly fulfilling to read the word ”amazing” next to ”10 hour move”. Glad we could help build this experience for you! :) Until next time we meet, enjoy your new home! :)
Reply created 14 Nov 2019
Review from Theresa Spilchak
Rating: 5 out of 5
Review left on 11 Jul 2019
Amazing
The men were amazing and professional and polite. There was an unfortunate problem with the truck but they took care of it...hey, stuff happens! My couch didn't fit in the elevator but they dropped it off at my sister's house. Everything was wrapped and protected and carefully handled. They made a stressful day easy for me and I highly recommend them. Thank you!!!
Answer from pro:
Thank you so much for your kind words and for the ten stars! Reviews like yours really help us grow our customer base, therefore we really appreciate them. We are also grateful that you helped us adapt to the situation and to the unexpected changes in the initial plan and cooperated impeccably with our crew. This was also a very important aspect which helped us all have a more relaxing day, even if a lot of work was involved. Thank you kindly, once again, and please feel free to contact us whenever you need to move in the future, as well! Until then, enjoy your new home! :)
Reply created 14 Nov 2019
Review from Customer of Let's Get Moving Canada
Rating: 5 out of 5
Review left on 27 Jun 2019
Mex day move
I would highly recommend this moving company. My phone rep Daykota was amazing and they there for me the next day for an emergency move. The two movers Dylan and Shakheed were right on time. They were both very polite and eager to make any changes at the last minute. They were also quite helpful helping me choose how to set some items up as I had no time to plan ahead for this one. I would definately use this company again but hopefully this is my last move :)
Answer from pro:
Thank you so much for your review! Whether this is going to be your last move or not, we were honoured to read your kind words about the company and the staff and movers, and also happy to have been able to provide you with a smooth moving process! :) Our movers are, indeed, kind, polite, punctual, and VERY good professionals. We are glad you noticed and enjoy their service throughout the day. We are also glad we were able to help with this last minute booking, for which we fortunately had an open slot. Thank you, once again, for this lovely review!
Reply created 14 Nov 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 22 May 2019
Moving service
Awesome service so happy I chose these guys they are super professional and good at what they do
Answer from pro:
Thank you so much for the ten stars and the review! It means a lot to us, since reviews are a perfect way for us to grow our customer base and implicitly to grow as a company! Thank you for appreciating our crew and our team, as well! :) Until next time we meet, enjoy your new home!
Reply created 14 Nov 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 21 May 2019
House moving
Let’s Get Moving went above and beyond for my house move. I couldn’t have been more impressed by the professionalism of these guys. Everything was wrapped and moved with such care. I will be trusting these guys with all my future moves and recommending them to friends and family. Highly recommended!!
Answer from pro:
Than you so much for your review! The ten stars and your kind words matter a lot for us and reviews like yours really help us grow our custom base. Our crews of movers are well trained and they always take very good care of even the smallest details when they organize a move and when they handle the clients' belongings. Great to see their job is appreciated! :) Thank you, once again! Until next time we meet, enjoy your new home!
Reply created 14 Nov 2019
Review from Sharon W
Rating: 5 out of 5
Review left on 28 Apr 2019
Move from Toronto Condo to Brampton Townhouse
We moved from a 2 storey 1000 sq ft Toronto condo to a 3 storey 2000 sq ft Brampton Townhouse in Jan 2019. Lots of stairs and alot of stuff to move. Customer service was excellent! Tiam was super friendly, patient, courteous and professional. He answered all my questions and addressed any concerns. Everything was explained. I dreaded moving and he made it a positive first experience. No hidden fees, fast & easy booking, excellent service, no hassle, no deposit, no long questionnaire to fill out. We needed 3 movers for the big move as we had alot of stuff to move. We even got a bigger truck too. Paid a little extra but it was well worth it! Makes the move faster and more efficient. We even got a discount because we were moving before end of month!! Sweet! We booked the service elevator. The 3 movers arrived on time 8:30am on saturday with their large moving truck. They were super friendly and fast! A can-do attitude! No job was too big for them they said. Great positive attitude! They brought furniture padding and blankets, tools, tape, dollies and anything needed for the big move. They carefully wrapped and tightly taped all our furniture to make sure there was no damage during the move. They even moved our Ikea heavy armoire closet. Very strong movers. Very organized and experienced too. They navigated through our tight hallways and door frames at the condo building. They even moved the extra stuff from our locker room located in the p1 parking level!! I was extremely impressed! Fantastic job! Super, fast and efficient move. They even disassembled our queen bed and reassembled it again at the new home. In the new home, they laid down blankets in the main foyer and they even took off their boots on the upper floors so they wouldn't dirty the floors and new carpets. They treat our home like it was their own. They unloaded all the numbered boxes and furniture in different rooms and navigated through 3 floors (lots of stairs). Smooth efficient move! They never complained once! I was impressed. Super friendly, strong movers, great attitude! Great price too! Amazing service!! The best move ever! Would highly recommend!! 10++++ stars.
Answer from pro:
Wow, your review is amazing, we are really thankful for it and for you taking time to write it! You also have been paying so much attention to all small details regarding your move and our involvement in the process, which is amazing! We aim to provide the best services at reasonable prices, we train our team properly, and we truly respect our customers and their needs. So whenever someone takes time to notice this, we are really happy :). Once again, we thank you for taking time to write this and we are grateful that our efforts have been rewarded with such a flattering review!
Reply created 14 Nov 2019
Review from Georgia
Rating: 0 out of 5
Review left on 17 Mar 2019
Worst moving company ever
They use inexperienced movers who don't know what they're doing and even worse customer service. After damaging our belongings they're only answer is to pay half the insurance deductible. So I have to pay for their incompetence.
Answer from pro:
We are truly sorry to hear about this and even more sorry to know that you, our customer, are not happy with our services. We aim to constantly provide high quality services to all our customers, so the fact that we didn't reach your expectations is an issue that we would like to solve, as much as possible. Please give us a call during working hours and we will try to find the best solution for this.
Reply created 14 Nov 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 4 Feb 2019
Same building Apartment to Apartment Move
We have had terrible experience with movers in the past so I was very cautious this time and did my research. Let's Get Moving gave me a comfort level right from our first online chat session. Daykota was great and gave me all the information and then followed up by email with a clear quote. We moved within the same building to a new apartment so they gave us a bit of a discount on the truck as one was not needed. The movers were fantastic! They walked through what was needed and where it should be placed in our new suite and discussed any fragile items. I had some old furniture which needed to be taken down to our garbage pickup area and they handled all of that for us with no issues. The move was done quickly and efficiently and within the original time quoted. I would recommend Lets Get Moving (Toronto) to my family/friends without hesitation!
Answer from pro:
This is an amazing review! Thank you so much for taking the time to write this for us! We at Let's Get Moving thank you for helping us grow with your kind words! We hope to serve honest and compassionate clients such as yourself everyday. We hire respectful and hardworking movers that know what they are doing and we are grateful for their service and also an amazing client such as yourself. Thank you so much and we wish you all the best in the future. Thank you for recommending us without hesitation.
Reply created 4 Jun 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 17 Dec 2018
Exceptional Movers
Two movers today - Shaq & Delon - were exceptional. Very professional, very prompt (30 min early) and very careful when handling my things. They deserve major acknowledgement. Will be using this company again and again just because of these two movers.