Steam Dry Canada

Rating: 4.6 out of 5

Steam Dry Canada reviews (617)

  • Review from Customer of Steam Dry Canada
    Rating: 5 out of 5
    Review left on 27 Mar 2019

    duct cleaning.

    We had our ducts cleaned today and am very impressed with the service. Craig who did the job was very courteous and polite. He did an awesome job. Tks Craig.

    Answer from pro:

    Thanks, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 17 Sep 2019
  • Review from Customer of Steam Dry Canada
    Rating: 5 out of 5
    Review left on 27 Mar 2019

    Furnace and Vent Cleaning

    Brad was thorough and explained what he was doing and why. He made recommendations about filter choice as well as timing for each filter change. He was polite, efficient, trustworthy and made no mess. I have had other companies do the same work for more money and been unhappy with the final outcome. I wouldn't hesitate to call Brad @ Steam Dry Canada again.

    Answer from pro:

    Thanks, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 17 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Mar 2019

    Carpet cleaning

    Just wanted to make a shout out to Andre who came to my home today to clean my carpets. He was punctual and personable. Top notch service and my carpets look brand new! I will definitely use their services again and request Andre.

    Answer from pro:

    Thanks Marn, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 17 Sep 2019
  • Review from Laura Gilliland
    Rating: 5 out of 5
    Review left on 12 Mar 2019

    Great cleaning by Craig!

    We have older carpets in the home that we moved into about 4 years ago. Before replacing them, thought we would give cleaning a try. Craig, the service technician, was awesome! Knowledgeable and efficient with an obvious attention to detail. Couldn't have asked for better service by this man! If you need your carpets cleaned, I highly recommend this company, remember to ask for Craig!

    Answer from pro:

    Thanks Laura, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 17 Sep 2019
  • Review from Kim in Hamilton
    Rating: 1 out of 5
    Review left on 7 Mar 2019

    Home Depot duct cleaning

    Duct cleaning in my 1.5 storey house resulted in everything on the main floor being covered in a layer of black dust, and my floor covered in debris from the ducts (dust, dog hair, plant leaves etc.). I literally had to wash every surface and wipe down everything that was on it. Two person duct-cleaning crew was in a mad rush and offered no communication. I went with HD (Steam Dry Canada Ltd.) to avoid being ensnared by sketchy operators in this industry, but it did not appear to help. Picture shows rag after I wiped off my dining room table.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Mar 2019

    Duct and Carpet Cleaning

    I had both my ducts and carpets cleaned by Steam Dry Canada. They were prompt and courteous and did an excellent job. As well, there was a mix-up with my credit card billing which was entirely my fault. I phone the head office and they were very patient and helpful in resolving the issue.

    Answer from pro:

    Thanks Mike, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 8 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Feb 2019

    Duct clean

    Chris was an incredible tech, very knowledgable, super friendly, incredible service. I was completely satisfied with the work done and would definitely go back to this company (and especially Chris) again in the future!

    Answer from pro:

    Thanks JD001, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 8 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Feb 2019

    Last minute move-out carpet cleaning

    Messaged Brad in hopes of snagging a last-minute appointment for carpet cleaning for our move-out. Brad was right on top of things with an amazingly quick response and appointment flexibility that fit in with our tight time frame. I was highly impressed with the remarkable ease of the booking process. Thanks to Brad for great customer service and what genuinely felt like a personal touch. Juan, the technician that we had today for the cleaning, arrived early! I was extremely impressed. He was professional in demeanour, detailed with the cleaning, friendly with a good sense of humour, and efficient! A great experience with this company from beginning to end. I will call Brad again in the future and I would also ask for Juan to be our technician. I would HIGHLY recommend this company.

    Answer from pro:

    Thanks Susan, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 8 Mar 2019
  • Review from Customer of Steam Dry Canada
    Rating: 5 out of 5
    Review left on 22 Feb 2019

    Furnace Fix

    Called Brad at 21:00 and he was here by 21:30 and had the furnace fixed very quickly and we had heat again! Very professional and polite and would highly reccomend to friends and family.

    Answer from pro:

    Thanks, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 8 Mar 2019
  • Review from Customer of Steam Dry Canada
    Rating: 5 out of 5
    Review left on 8 Feb 2019

    Duct cleaning

    Chris wasn’t very professional. He explained things very well so I can understand. I would highly recommend his services again. So happy with his professionalism and being so friendly. Thanks Chris!

    Answer from pro:

    Thanks, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 8 Mar 2019
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