Steam Dry Canada reviews (617)

Scheduled a duct cleaning through Home Depot. Got a call from the cleaning company's office and was scheduled promptly. Craig was very friendly and professional, arrived on time, worked quickly and explained everything. Would highly recommend him!

Paid $314 to have furnace and dryer duct cleaning, price was okay until I got home and saw the mess that was left and the technician said “ Not to worry...the birds will carry it away!” Seriously????? Watched the video in Home Depot and what they show is definitely NOT what you get. I’m sure the vents are only clean as far as the technicians cell phone could take picture...that’s about as far as his blow gun reached.

Very satisfied with the work done by Craig. He did an awesome job for my clients with carpet cleaning and just recently cleaned our ducts. He takes the time to do the job right and make sure that you are 100% satisfied. Would highly recommend.

I had Isaac come today to do the cleaning he was very knowledgable and did a fantastic job. I would highly recommend anybody that is looking for a reputable company to use this service very well done. Ron Reece Waterdown,Ontario

The Steam Dry team from Winnipeg that worked on my carpets were Kevin and Andre. Super professional and thorough job. We are very pleased with the results and level of service that we received! I would recommend this company. Thanks again!

Steam Dry Canada. Their customer service was horrible! They overcharged me when they up sold me! Their technicians were too rushed! They ignored me when I complained! I’m extremely dissatisfied with the duct cleaning service provided by the London branch of Steam Dry Canada and also the Calgary head office of Steam Dry Canada. Their duct cleaning service should have included a free furnace filter, and on numerous occasions Steam Dry Canada has failed to give it to me. They were supposed to give it after they cleaned the ducts, but they didn’t have the right size, they told me they would get back to me, but they never did. I called Steam Dry Canada to complain, they took my info, but didn’t get back to me. So I called again to complain, they told me I should have complained within 7 days (I said I didn’t call because they promised to get back to me and I was waiting for them), they took my info again, but didn’t get back to me again. I called again for the 3rd time, they said it was too late, I should have complained earlier, and they wouldn’t give it to me. This is ridiculous for Steam Dry Canada. I was entitled to a furnace filter right after the service, It was their fault that they couldn’t provide me one. I complained right away and they ignored me and now they are falsely saying I didn’t complain within 7 days, so they won’t fix the problem. They failed to provide a new furnace filter when they were here, and now my clean ducts that I just spent so much money for them to clean is getting contaminated by my old furnace filter. Also, the day the Steam Dry Canada crew showed up, they up sold me the $90 furnace cleaning service and I think they overcharged me. They took only 5 minutes to casually vacuum my furnace. I didn’t know it was such a simple job, but I still had to pay $90 for 5 minutes of work that I could have done on my own. I thought they would have taken more time to clean parts that non-professional people can’t clean. The Steam Dry Canada crew was very rushed when they cleaned my ducts, I know how to judge because I have seen other companies clean ducts. I am certain they didn’t clean my home thoroughly. The Steam Dry Canada crew was so rushed that they didn’t properly handle their vacuum hose and made plenty of scratches on window and door with their black hose. I’m going to say it again, Steam Dry Canada disappointed me big time, their customer service was horrible, they ignored me when I complained, they overcharged me when they up sold me, and their technician were too rushed and made a lot of scratches in my home.

Was super happy with Shawn he was informative and professional and very friendly and pleasant to have in my home. I have two dogs and two kids so my carpets take a beating, he wasn’t judgemental in the least he assumed me life happens and he’ll do his best to clean my carpets for me. They came out very nice. Thanks so much Shawn

I am really satisfied to the service I received from Mr. Greg MacDonald. He came on time and very pleasant to talk to. He explained everything that he needs to do and show me the pictures before and after the job. I recommended your company to my co worker. Thank you Mr. MacDonald.

Steam Dry Canada. Their customer service was horrible! They overcharged me when they up sold me! Their technicians were too rushed! They ignored me when I complained! I’m extremely dissatisfied with the duct cleaning service provided by the London branch of Steam Dry Canada and also the Calgary head office of Steam Dry Canada. Their duct cleaning service should have included a free furnace filter, and on numerous occasions Steam Dry Canada has failed to give it to me. They were supposed to give it after they cleaned the ducts, but they didn’t have the right size, they told me they would get back to me, but they never did. I called Steam Dry Canada to complain, they took my info, but didn’t get back to me. So I called again to complain, they told me I should have complained within 7 days (I said I didn’t call because they promised to get back to me and I was waiting for them), they took my info again, but didn’t get back to me again. I called again for the 3rd time, they said it was too late, I should have complained earlier, and they wouldn’t give it to me. This is ridiculous for Steam Dry Canada. I was entitled to a furnace filter right after the service, It was their fault that they couldn’t provide me one. I complained right away and they ignored me and now they are falsely saying I didn’t complain within 7 days, so they won’t fix the problem. They failed to provide a new furnace filter when they were here, and now my clean ducts that I just spent so much money for them to clean is getting contaminated by my old furnace filter. Also, the day the Steam Dry Canada crew showed up, they up sold me the $90 furnace cleaning service and I think they overcharged me. They took only 5 minutes to casually vacuum my furnace. I didn’t know it was such a simple job, but I still had to pay $90 for 5 minutes of work that I could have done on my own. I thought they would have taken more time to clean parts that non-professional people can’t clean. The Steam Dry Canada crew was very rushed when they cleaned my ducts, I know how to judge because I have seen other companies clean ducts. I am certain they didn’t clean my home thoroughly. The Steam Dry Canada crew was so rushed that they didn’t properly handle their vacuum hose and made plenty of scratches on window and door with their black hose. I’m going to say it again, Steam Dry Canada disappointed me big time, their customer service was horrible, they ignored me when I complained, they overcharged me when they up sold me, and their technician were too rushed and made a lot of scratches in my home.

Met Corey at the Binbrook Auto Show and found him to be very helpful and friendly. Signed up to get my carpets cleaned and within a few days I had my appointment and carpets done. Both my husband and myself were very pleased with the results. The carpets are 10 years old and look almost new except for the high traffic areas which is to be expected. Corey was very professional and I would recommend him to to anyone.