Steam Dry Canada

Rating: 4.6 out of 5

Steam Dry Canada reviews (617)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Feb 2015

    Furnace Cleaning

    Brad cleaned two furnaces in 2 different properties in December of 2014 at a moderate price and I am very satisfied with the job he did. Brad provided sufficient explanation to questions asked which proved that he is very skillful in his job. He is very patient and cleaned his work area after the service. I will definitely contract my furnace cleaning to Steam Dry again.

    Answer from pro:

    Thanks Jane, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 22 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jan 2015

    furnace clean

    I had Jimmy Ly come and clean our furnace and was very impressed! He had actually showed me pictures before and after of vents which was awesome!! I have never had such great customer service ! Again thank you Jimmy for your awesome work ethic and the pictures where very helpful in knowing I was getting good what I paid for!

    Answer from pro:

    Thanks Karina, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 22 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jan 2015

    Carpet Steam Cleaning

    Roger came and did a great job. I was surprised at how fast he was! The carpets look great and they dried quickly too. I would recommend Steam Dry Canada.

    Answer from pro:

    Thanks Allison, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 22 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jan 2015

    Carpet cleaning

    Theo is a great guy, good worker, he did a very good job. He explain everything before starting so it was no confusion. He worked carefully and we are satisfied with the results. I will recommend his service.

    Answer from pro:

    Thanks Isabelle, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 22 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jan 2015

    Residential carpet cleaning

    First time using this company, and it was an excellent clean. Theo arrived promptly, explained the process clearly, and did the work quickly and efficiently. Next day - all dry and very clean after the Christmas and New Year visitors. Very good value.

    Answer from pro:

    Thanks Chris, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 22 Jan 2017
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 3 Jan 2015

    sofa cleaning

    Nothing DRY about their service! They did not take care of the surrounding area. There were drips and water stains on my wall, on coffee tables, my area carpet and floor. They made no effort to move anything, cover it up ahead of time or dry the spots on the floor. They seemed to be in a rush and not really focused on the job. To top it off, the sofa wasn't even clean on the underside of the cushion - I had to take a wet rag and clean the spot that they missed. The couch was 10 years old and well used, but still in great shape. After they left there were areas that were stretched on the back and sides of the couch. Not sure if that was age or their carelessness, but given the other issues, I won't give them the benefit of the doubt. I would not use their services again.

    Answer from pro:

    Hi Sandi, thank you for the feedback back on our services. We would love to hear from you personally to learn more about the problems of the service provided as well as to make arrangements for our warranty re-clean at no cost as per our warranty guidelines. As always our goal is for 100% customer satisfaction. We investigate all customer concerns to ensure our satisfaction guarantee is provided to all our customers. Please call our office at your convenience.

    Reply created 5 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Dec 2014

    residential carpet cleaning

    Theo was the agent sent to clean. He was very pleasant and professional. Took time to explain the prices and was conscious of safety precautions. He did a thorough job and was very knowledgeable. He is an asset to your organization.

    Answer from pro:

    Thanks, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 22 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Dec 2014

    Carpet Cleaning

    Theo was our carpet cleaner. He was very helpful and knowledgeable about the service. He was on time and very efficient. Will use your service again for sure. Thanks Theo!

    Answer from pro:

    Thanks Cheryl, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 22 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Dec 2014

    carpet cleaning

    Theo came to do our carpets this afternoon. He was quick, efficient and did an excellent job at at very good price. I would highly recommend him and Steam Dry based on this experience. We will certainly have them clean our carpets again in furture.

    Answer from pro:

    Thanks Peter, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 22 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Dec 2014

    Carpet cleaning

    Theo is the best!! Went out of his way, did the hall for free, house smells great, carpets are spotless, very happy. Came within the hour, was in and out!

    Answer from pro:

    Thanks, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 22 Jan 2017
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