Haystack Home Inspections

Rating: 5 out of 5

Haystack Home Inspections reviews (499)

  • Review from Marisa Ditata
    Rating: 5 out of 5
    Review left on 16 Mar 2020

    Home purchase

    Our experience with Chris was excellent. He answered all our questions and provided insight into many important and specific aspects of the home we were purchasing. The information provided and his report was detailed and thorough. We were completely satisfied with the service from start to finish.

    Answer from pro:

    Hi Marisa, Wonderful to read that you were satisfied from start to finish with your Haystack Home Inspection. Sincerely, Chris Thompson

    Reply created 16 Mar 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Feb 2020

    Condo inspection

    Chris did a thorough inspection. And answered all the questions we have. He also pointed out all the deficiencies on site and suggested what can be done to fix them. Overall we’re happy with the service and will recommend to anyone who’s looking for an experienced inspector. Teresa and Peter

    Answer from pro:

    Hi Teresa & Peter, It's is wonderful to see you were have with your Vancouver condo inspection. Sincerely, Chris Thompson

    Reply created 29 Feb 2020
  • Review from Stephanie
    Rating: 5 out of 5
    Review left on 29 Jan 2020

    Inspection

    Chris allowed me to spend the entire inspection with him because I wanted to be educated while he worked. He was friendly and professional at the same time. He is open to further education beyond the service date, which is generous and helpful. I highly recommend Chris!

    Answer from pro:

    Hi Stephanie, I am happy to help educate my clients. The more informed you are the better decisions you can make. Sincerely, Chris Thompson

    Reply created 29 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jan 2020

    Condo inspection

    I was referred by a friend who had Chris did an inspection on his home and he mentioned he is the best in the industry. Chris was amazing when he did the condo inspection for me. He explained in detail on what to expect prior to inspection and he was extremely thorough during inspection, and explained the findings in a way that anybody can understand. He sent me the written report in a day! Give Chris a call so you don’t have to stress over it. -Janet

    Answer from pro:

    Hi Janet, I was happy to read that I am a stress reliever. Sincerely, Chris Thompson.

    Reply created 26 Jan 2020
  • Review from Ben Quinto
    Rating: 5 out of 5
    Review left on 20 Jan 2020

    Excellent customer service!

    Highly recommend! Chris was very fast to respond, very thorough, knowledgeable, and professional. Most importantly for me, he described to us any issues in every day terms that we could understand! He let us know exactly what to expect before the inspection and reminded us again what he was going to do on the day of when we arrived at the house. The turnaround time for the report after his inspection was extremely fast. Communication was excellent! You will be very satisfied with the service you get. Thank you Chris!

    Answer from pro:

    Thanks Ben, Real estate moves fast in Lower Mainland and we have to keep up. I am happy to read that you were very satisfied with the service and excellent communication. Sincerely, Chris Thompson

    Reply created 20 Jan 2020
  • Review from Customer of Haystack Home Inspections
    Rating: 5 out of 5
    Review left on 16 Jan 2020

    House Inspection

    I had a really great experience using Chris as my home inspector. He was very patient, courteous and efficient and provided me a very thorough, easy to read report. He was also very proactive in following up with me to review the report and see if I had any further questions. After our follow up conversation, I felt very well informed and at ease with the findings that were of concern and knew exactly what I needed to do to address them now and in the future.

    Answer from pro:

    Hi, Thanks for using Haystack Home Inspections and providing such a nice review. Sincerely, Chris Thompson

    Reply created 19 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jan 2020

    Home Inspection

    Chris was very accommodating to the short deadline I had. He did a thorough inspection of the property and took his time to answer all my questions in detail.Definitely recommend him. Thanks!

    Answer from pro:

    Thanks RV, It was my pleasure helping with your Westend condo inspection. Sincerely, Chris Thompson

    Reply created 15 Jan 2020
  • Review from Alan Betts
    Rating: 5 out of 5
    Review left on 30 Dec 2019

    Condo Inspection

    Chris was amazing. Honest, on time, and fair. Couldn't ask for anything more. Made payment super easy. Great experience all around. Chris even followed up with me to know what decision we made. Pure class.

    Answer from pro:

    Thanks Alan, I will take "pure class" as a compliment any day of the week. Sincerely, Chris Thompson

    Reply created 5 Jan 2020
  • Review from Customer of Haystack Home Inspections
    Rating: 5 out of 5
    Review left on 29 Dec 2019

    Buyers' Pre Purchase Inspection - Townhome 35+ years

    What can I add to the other glowing reviews of Haystack? Chris clearly understands what it is like to be under the stress of closing the deal on a home purchase and the fact that clients are already in overload-mode. He made scheduling easy and prompt, his service offer is clear and delivered as promised. He provides a full walkthrough and any basics to stop/go the deal, then he sends an easy to reference report, so useful for current and future use and he took the time to follow-up once I was settled and had a chance to experience the place and any ensuing questions or concerns. Inspection on an older home is key and I felt Chris provided not only inspection reporting but really good FYI's. Would not hesitate to recommend his services.

    Answer from pro:

    Hi N, There is no question purchasing a home is stressful. The owners want to sell, you want an affordable place to live, and the agents want to make a living. Haystack Home Inspections is usually one of the last players to the game. I feel a responsibility to all the individuals in the transaction and want to bring as much piece to the process as possible. Helping you and by extensions the other parties understand the true condition of the home in an unbiased manner is the best way I know to help ease tension levels. Thanks for recognizing our part in the process. Sincerely, Chris Thompson

    Reply created 5 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Dec 2019

    House inspection in Richmond

    My girlfriend and I had found several home inspectors after doing a search online and are SO glad we chose Chris. He had actually helped my mother with her condo inspection last year, so she insisted on picking him this time as well. After seeing hundreds of great reviews, Chris was the obvious choice. As first time buyers, we knew little about the home-buying process and what to look for when buying a home. Luckily, Chris was thorough and patient with us. He explained what he was doing throughout the inspection and answered any questions we had. His attention to detail was impressive (which I told my girlfriend, who later said her mother made the same comment) and his full written report sent the next day was detailed and organized. Initially, we thought this house was in excellent shape. As Chris took us through the house, however, we learned of several issues that needed addressing. Armed with Chris’ opinions, recommendations, and inspection report, we were able to get a better idea of the types of issues that needed to be upgraded and fixed and were able to renegotiate the price with the owners. He was nice enough to follow up a few days later and offered to answer any questions we have in the future. We are going ahead with the purchase and cannot think of anyone else we would choose to do another home inspection for us in the future. Thanks, Chris! AC & VC

    Answer from pro:

    Thanks Adriel, Our goal is for you to refer your friends and family, the best way of achieving this is by providing a superior experience. As you are aware your inspection was a little unusual because I inspected the home for another client the week before. They chose to walk away from the deal. This brings to light two important points: One- a home inspection only provides the information for you to make an informed decision. Ultimately each individual will decide differently. Two- A home inspection is only a snap shot in time. When performing your inspection a roof leak was noted that had not been there the week before even though the weather conditions previously were worse. Everyone has to realize that environmental conditions and even the condition of a home itself can change the impact of a home inspection in a relatively short period of time. I appreciate you sharing Adriel. Sincerely, Chris Thompson

    Reply created 5 Jan 2020