Cantiro

Rating: 4.2 out of 5

Cantiro reviews (82)

  • Review from Frances
    Rating: 5 out of 5
    Review left on 26 Feb 2018

    New Home Build

    We purchased a new home build from Dolce Vita. We live out of province in Ontario and we were very happy with the sales staff and customer service we received throughout the entire process right to the finished product. Dolce Vita kept us updated, sent photos, and kept us informed via email and telephone calls which was extremely important being out of province. Dolce Vita delivered a quality finished home with excellent customer service during and after construction!

    Answer from pro:

    Thank you for sharing your experience Frances! We are glad to hear that our process kept you informed throughout the build and our service team is looking forward to working with you. Congratulations on your new home in Edmonton from all of us!

    Reply created 2 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Feb 2018

    Duplex

    Dolce vita recently built me my first home. I am very impressed with the worth they have done both in the building process and in fixing and discrepancies

    Answer from pro:

    Congratulations on your new home in Greenbury Derek! We enjoyed working with you to build you your very first home. Thank you for your review and we’re glad to hear you had a nice experience working with our service team.

    Reply created 7 Feb 2018
  • Review from Customer of Cantiro
    Rating: 5 out of 5
    Review left on 6 Feb 2018

    First Home

    We built our first home with Dolce Vita and they were exceptional. From the beginning to the end they helped us find the right home for our first home. They helped us work within our budget, taught us how to maintain our first home and have been very prompt with their service. If you are looking for a trustworthy builder, with great customer service go with Dolce Vita!

    Answer from pro:

    Thank you for choosing Dolce Vita! We are honoured to have worked with you to build your very first home. Thank you for such kind words and sharing your experience with others.

    Reply created 7 Feb 2018
  • Review from Customer of Cantiro
    Rating: 2 out of 5
    Review left on 19 Jan 2018

    Disappointed

    Wish our experience was better when working with Dolce Vita. As first time home owners you would hope for a better outcome and we felt we did not get the most out of our experience with the company. I wish I could say I enjoyed working with the company, but unfortunately this is not the case.

    Answer from pro:

    Thank you for taking the time to write your review! If you are able to provide some detailed feedback, our management team would love to hear from you to take this opportunity to improve our processes. Please don’t hesitate to send us your contact information to support@dolcevitahomes.ca

    Reply created 26 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jan 2018

    New home build

    Our experience from purchase to construction, possession to warranty work has been excellent. All Dolce Vita employees and contractors that we have interacted with have been professional, knowledgeable and kind. One employee told me that they don’t put anything into the homes that they build that they wouldn’t want in their own homes, and I believe that. We have been extremely pleased with the process and final product; we love our new home!

    Answer from pro:

    You heard correctly! From design through to possession, we treat each home as if it were our own. Your kind words brought a lot of smiles to our team today, thank you so much Brittany. We loved working with yourself and Ryan!

    Reply created 18 Jan 2018
  • Review from Sharon Thellend
    Rating: 5 out of 5
    Review left on 18 Jan 2018

    Few things to fix under warranty and install air conditioning

    Very good service and friendly staff! It doesn’t take long to get an appointment with the trades and they do a very good job! I highly recommend Dolce Vita Homes and their contractors! Thanks again! I really appreciate everything you did for me!

    Answer from pro:

    We are extremely proud of the partnership we have with best-in-class trades in the area. It is great to hear that you’ve been having an excellent experience to date and we look forward to working with you over the next year on your warranty. Thank you for your recommendation Sharon!

    Reply created 18 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jan 2018

    Home Building

    build a home through Dolce Vita and very happy with the product and service. Would do it again and would recommend them to anyone who is looking for a home to be built.

    Answer from pro:

    Thank you for such a nice recommendation! It is our honour to hear that you would build with us again. We work with several investors outside of Edmonton, and we are so happy to hear that the process went so well even through the long distance.

    Reply created 18 Jan 2018
  • Review from Suresh Thoduvail
    Rating: 5 out of 5
    Review left on 4 Dec 2017

    Amazing customer service backed by Quality Product

    Frustrated with visiting Big Box show homes (who let you walk thru show homes and then only can you ask questions), we went to Dolce Vita homes as our last showhome to visit. Amazingly Emma Wellman the sales manager at Robinson Leduc took us through the showhome explaining each and every aspect of Quality build of Dolce Vita Homes, she said never mind you came to look at this showhome, i will explain all that you want to know about Dolce Vita Homes. Emma had our price in mind all the time and recommended a model for us within our budget. We tried to frustrate her with lots of questions with no luck and she would simply answer it with a smile. Once we signed up and put our deposit, Emma showed similiar show home 4 times, and though our the building process, she would say 'hey there is one of you same home 80% complete do you want to see it?' (good luck even calling your sales guy wtih other builders). What i want to say is that there is no where you will get this kind of customer service backed by Quality Build. We got possession 2 months before schedule and enjoyed the new home before winter set in. We have lived in our home for 2 months now and are super happy with the entire process and quality of our home. I would recommend Dolce Vita and Emma Wellman (Leduc Robinsons) to any new home buyer, unless you prefer big box large scale home builder and deal with lot of ego's, frustrations and issues.

    Answer from pro:

    Thank you for the kind words, Emma will be happy to hear how much you enjoyed working with her! We’re sorry to hear that you had bad experiences elsewhere and we’re proud that you chose to build with us. It must be nice to be fully moved in before the winter. Congratulations on your new home Suresh!

    Reply created 7 Dec 2017
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 4 Dec 2017

    1 years repairs

    The drywall guy was not good When he returned to sand the wall he made assumptions that I added mud to the area and when I said nobody touched it he still insinuated that somebody touched it. His personal skills are not very good. After sanding he left drywall dust all along the floor and baseboard. The painter however was great, he was fast and cleaned up after himself

    Answer from pro:

    Thank you for your review on your 1-year trade appointments Lisa. Any concerns are forwarded to management to help improve our processes to ensure everyone receives outstanding service. We were able to find your contact information and someone from our service team will be in touch with you shortly.

    Reply created 7 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Dec 2017

    House

    We got very nice,super quality built, brand new home from them.from start to finish Dolce Vita was excellent. Muhammad at the show home was super friendly and helpful.overall experience is excellent. We are very happy with our new home.

    Answer from pro:

    Congratulations on your new home in Timberidge Daniel! Thank you for sharing your experience with everyone. Mouhamad and Jo are a wonderful part of our team. We are very happy to hear everything was excellent from start to finish!

    Reply created 4 Dec 2017
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