Distinctive Glass Inserts

Rating: 5 out of 5

Distinctive Glass Inserts reviews (320)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jun 2018

    Front Door Makeover

    From the first time i met with Grayson i felt very comfortable, he was personable and professional.The insert looks absolutely amazing!.i couldn't be happier with the result, i have recommended this company many times since and will continue to do so!.. L.Bassels

    Answer from pro:

    It was a pleasure working with you!

    Reply created 24 Jun 2018
  • Review from JENNIVIV GONZALEZ
    Rating: 5 out of 5
    Review left on 24 May 2018

    Glass Inserts on double door and full insert in Garden Door

    First off, this is way over due so please forgive me Grayson!! It all started with us wanting to do some changes with our 7 year-old house, so we started to do renovations in the interior of the house and the back yard. We hesitated on the front doors because we were undecided if we wanted a solid wood door or buy a brand new fiberglass door with an insert. We then came across Distinctive Glass Inserts, reviewed their selections that were available and had Grayson come to us for a quote. Grayson is very professional, polite, respectful to the homeowner and the family and cares for his customers. He explained the process, timelines and warranty. Going this route to get an insert versus getting a new door was the best way for us and we would get the look we want for the fraction of the price versus buying a new door. I looked at other quotes after Grayson and Distinctive was not the cheapest nor was it the most expensive but very reasonable for the Canadian Product backed with a 10 year warranty. No longer a cost thing, but an investment with true value add! Of course it is custom so you have to expect some wait but we wanted to show off the door at our next party so Grayson did what he could to expedite the process. What we chose: Converted our 3/4 original dual front doors to a full insert cut out Malibu design was our favourite so we got that one. To compliment the new door inserts we got new bronzed coloured hardware (door handle/deadbolt) and bronzed coloured hinges. New weather stripping to top it off. For the back garden door we had the full mini blind insert, which you can adjust the mini blinds inside the glass so it looks very seamless. You can have privacy, or tilt the blinds or have it wide open. With the front doors, we also had the hardware replaced, hinges and weather stripping. When doing the work he was very mindful we had a toddler in the background so since all work is done onsite, he warned us that the cutting will be loud so we had our toddler go upstairs so she wouldn't get scared even though she wanted to watch because Grayson was very nice to her and friendly. When Grayson also replaced the hinges, surprise! the holes from the builder from the previous door handles were not aligned at all and one hole was bigger than the other. He put some strong product bond to cover the hole, all I had to due is sand and paint it at a later date. I would recommend Grayson to my family and friends and I regret I didn't write this up sooner. Everyday we love walking into our entrance because of the beautiful doors we now have. The full glass wrought iron also adds a bit of weight to the doors so it is pretty solid. On a side note, he did notice some of our windows have broken seals, so instead of replacing a whole window out of pocket he offered that you may just need to replace the glass with him at a future date. I intend to do that when I'm ready since my 5 year warranty of our windows have expired.

    Answer from pro:

    Thanks for taking the time to write such a great review

    Reply created 24 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Mar 2018

    Beautiful Custom-Made Wrought Iron Inserts!

    One of our first projects after moving into our new home was to revamp our vestibule, which had plain (and somewhat boring) full glass door frames and old-fashioned brass lining on the two front windows. I came across Distinctive Glass Inserts while doing some online research for the best prices and customer service, and calling them was the best decision I could have made! I loved dealing with owner Grayson and installers Randall and Scott—all three gentlemen were extremely kind, courteous, professional, and an absolute pleasure to deal with! My order of wrought iron panels for two full door panels, a transom, and two side windows came in quite speedily and, considering that much of it was custom-made, was an excellent price (and much fairier than a quote a big-box company had previously offered me!) My vestibule is now so beautiful and very elegant. I am proud knowing that the lovely wrought iron designs from Distinctive Glass Inserts is what greets my guests when they first enter our house! I would never hestitate to recommend the services of Grayson, Randall, and Scott to anyone looking to beautify their home!

    Answer from pro:

    Your doors turned out beautiful and it was a pleasure to do business with you!

    Reply created 7 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Mar 2018

    So happy!

    From initial contact to follow up phone call the service, quality and punctuality was impressive. Grayson and his team did a great job. The end result is even better then we imagined. Highly recommend!

    Answer from pro:

    Thank you Lisa, it was a pleasure to work with you!

    Reply created 7 May 2018
  • Review from Janice
    Rating: 5 out of 5
    Review left on 26 Jan 2018

    Wrought iron glass inserts for front entrance

    My husband and I were initially impressed by Distinctive Glass' selection, price and timeline. Grayson and his team provided exceptional customer service and the process was seamless. We are very happy with our choice (X-design); the wrought iron glass inserts provide privacy, while letting in so much more light than our previous doors. Our front entrance has been transformed! Thank you Distinctive Glass!

    Answer from pro:

    Thank you for Janice! It was a pleasure working with you

    Reply created 20 Feb 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jan 2018

    Glass door insert

    Very good job. Turned out perfect and job was completed on time. Would highly recommend.

    Answer from pro:

    It was a pleasure working with you and thank you for your business!

    Reply created 25 Jan 2018
  • Review from Dlee
    Rating: 5 out of 5
    Review left on 21 Dec 2017

    Malibu - Looks Amazing

    Picked Distinctive Glass from two other friends' recommendations and very happy with my decision. The glass itself looks amazing inside and out. Grayson kept us informed throughout the process. Feel like it completely transformed our front area for a fraction of the price to get a new door system installed. Everything was cleaned up afterwords very nicely. Would highly recommend.

    Answer from pro:

    It was a pleasure working with you! Thank you for your business!

    Reply created 24 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Nov 2017

    Front door Malibue model

    Hey very happy with the front door , however when you replaced the door sweep it sticks too much!! You said to let you know it doesn’t unstick after a while, well it still is too tight and woundering if you can fix it with a smaller door sweep? Jaz 19 Nightingale Cres barrie

    Answer from pro:

    Hi Jaz, Thank you for the perfect 10 review. We really appreciate your feedback. I apologize that the door sweep is sticking. I will be in touch with you directly to set up an appointment to fix it. Thank you again for the great review and we will see you soon. Grayson

    Reply created 2 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Aug 2017

    Door inserts with blinds

    Delivered and installed as promised! Grayson came by and measured and installed the following week. We had 5 door inserts replaced, some of which the door needed to be cut. They cleaned up the work area and the inserts look amazing! One of the best home reno experiences ever!!!

    Answer from pro:

    Mitchell, Thank you for taking the time to write an outstanding review. We appreciate your feedback and your business. It was a pleasure doing business with you. Thank you so much Grayson

    Reply created 14 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Aug 2017

    Professional, courteous and prompt

    We started a small project to update the look of our front door. Distinctive Glass Inserts made the initial stages of the project easy. Wide selection of inserts to choose from - which is an issue for us because our glass is only 20" wide. Installation began on-time, was completed professionally and the work-site was clean when the work was complete. Once refinishing of the doors is complete, we will be back to have our hardware updated.

    Answer from pro:

    Thank you so much for taking the time to write an amazing review. We appreciate your business and your feedback. It was a pleasure doing business with you. Thank you so much Grayson

    Reply created 14 Sep 2017