Distinctive Glass Inserts reviews (320)

Review from Paul Wilson
Rating: 5 out of 5
Review left on 15 Aug 2017
Full glass/wought iron insert brightens the entire house
We had a dark front entrance until my wife saw a facebook ad for Distinctive Glass inserts (single door). We were skeptical until I called and talked with Grayson. Basic premise is using existing front door, insert glass. Great selection and designs to choose from. Our appointment was scheduled quickly, and man It was done within 45 minutes!!!!! Wow! We are very happy with the two gentlemen who did the work, and with Grayson's overall help. You bet we recommend them, and would use them again!
Answer from pro:
Wow! Thank you so much for the outstanding review. It was a pleasure working with you. We appreciate your feedback and your business.
Reply created 15 Aug 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 10 Aug 2017
Amazing!!
My doors have been completely transformed from 3/4 clear glass ugly builder inserts, to full size translucent wrought iron inserts complete with new hinges and locks/handles. Grayson was great from beginning to end - from answering my many questions to the final installation. All my family and friends who have come by comment on the doors. They look amazing. I would recommend Distinctive Glass Inserts without any hesitation.
Answer from pro:
Wayne, Thank you so much for taking the time to write a review. We appreciate your feedback and your business. We are so happy that you were happy with your doors and our service. Thank you so much. Grayson
Reply created 11 Aug 2017
Review from Anita & Kevin Simpson
Rating: 5 out of 5
Review left on 17 Jun 2017
Decorative Glass Insert
The product and the service was outstanding! We are extremely satisfied as our door looks amazing! We were definitely wowed by its appearance and the workmanship. This company was so flexible, professional and catered to our every need (as we are somewhat fussy ); not only do they have a range of beautiful door inserts to choose, the installation was effecient and professional. We would highly recommend this company based on our own experience and hire them in a heartbeat for any future work we may wish or require. Thank you Distinctive Glass Inserts! (Kevin
Answer from pro:
Wow! Thank you so much for the Amazing review. We are so happy that you were so happy with your doors and the customer service that we provided you. We appreciate your business and your referrals. It was a pleasure doing business with you and also look forward to any business in the future.
Reply created 20 Jun 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 14 Jun 2017
Door panel replacements. Wrough iton inserts for double doors
This company is a pleasure to work with. I love the transformation their product provides. I had a huge party on the weekend and almost everyone who came through the door commented on how beautiful they looked. I had one snag that was handled quickly by the owner at the first opportunity. After the install crew left, I noticed on close inspection that the two doors were slightly different. I noticed this when the company called to follow up. I was talking to them and saw very slight differences. This was Saturday afternoon. By Monday mid day, the owner came to remedy the issue. I was very impressed with the prompt service and professional way it was handled. This is a great company for both product and service. I have already given out several referrals after people have seen the job they did and how it completely upgraded the exterior. I'd recommend in them in a heartbeat!
Answer from pro:
Thank you so much for taking the time to write such And outstanding review. We appreciate your business and your referrals. We are not perfect and mistakes can happen. We are always there to fix any issues right away. Your review validates what we tell all of our clients about our satisfaction guarantee. It was truly a pleasure to work with you.
Reply created 20 Jun 2017
Review from The Millson's
Rating: 5 out of 5
Review left on 11 Jun 2017
Front door upgrade
We wanted to upgrade our front door and entry way for a long time, but couldn't decide what we wanted; a completely new door was far too expensive, and we didn't to want to just purchase an insert from a hardware store - we wanted the sidelight and transom to match. A friend recommended Grayson at Distinctive Glass Inserts, and from our first interaction we knew we would be happy having him help us with your decision. Grayson walked us through the options available, gave us time to think about our choices, and never once pressured us to decide. A GREAT experience as a Customer! The young man who performed the transformation, Alex, was also outstanding; from politely greeting us at the door when he arrived, through patiently answering our questions as he worked. He represented Distinctive Glass Inserts with a lot of professionalism. We are so happy about our decision, and the experience, we have already recommended Grayson and Distinctive Glass Inserts to our neighbors and friends. We can't say enough how much we love our transformed entry - AWESOME job Distinctive Glass Inserts!
Answer from pro:
Thank you so very much for taking the time to write such an outstanding review. We are thrilled that you are happy with your door transformation. It makes us very proud to read reviews like yours and other clients that state they have had an amazing customer experience. We strive to provide every client with great service. We appreciate your business and referrals. Thank you so much Grayson
Reply created 13 Jun 2017
Review from Dianne & Bob Jackson
Rating: 5 out of 5
Review left on 4 May 2017
Front Entrance & Garden Doors
Fabulous job, Grayson!!! Thank you very much for a job well done! Awesome service and really great prices. Our front door looks spectacular and the garden doors with build in blinds are 100% better than what we were expecting. Thanks again and we look forward to the rest of the work that we will have done. We couldn't have asked for anything more.
Answer from pro:
Thank you so much Dianne for the excellent review. We appreciate your business and your referral's. It has been a pleasure working with you. We look forward to our next visit.
Reply created 14 May 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 4 May 2017
Glass Door Inserts
We wanted our front porch "uplifted" and needed to have the glass inserts for the double front doors replaced but had no idea where to go to. Fortunately we found Distinctive Glass Inserts through HomeStars and we are so glad to have found them. Grayson Breau - the owner - answered our call and gave us all the information we need. We went to their impressive website to find what we liked and placed the order. Grayson showed up the day we specifically requested on time, did the job efficiently and professionally. There was a minor correction needed to be made after the job, once again Grayson delivered with professionalism. We are so impressed with Grayson's willingness to go an "extra mile" to please us. Great job Grayson and THANK YOU for your help. We LOVE the new doors.
Answer from pro:
Thank you so much for taking the time to write such a detailed review. Customer satisfaction is number #1 to us. We are so happy that you love your front doors and the service that we provided. It was a pleasure doing business with you. We appreciate your business!
Reply created 4 May 2017
Review from Customer of Distinctive Glass Inserts
Rating: 5 out of 5
Review left on 4 May 2017
Glass Door Inserts
Great service, great prices, and a beautiful product. I have had these inserts installed at my own home as well as at the homes of several of my clients. Always complete satisfaction. Thanks Grayson!
Answer from pro:
Thank you so much for taking the time to write a review. I really appreciate your business and referrals. I look forward to continuing business with you in the future. Thank you so much!
Reply created 4 May 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 3 May 2017
Front Door
Our front door was worked on, and we had the door inserts put in. Grayson was incredible to work with and very accomodating with the scheduling. Everything was done on time and with great quality. I would highly recommend him to anyone that is interested in making their front entrance stand out.
Answer from pro:
I am so glad that you were not only happy with our work but our customer service as well. Thank you so much for writing a review. Its clients like you that are helping to make our business a growing success. I appreciate your time and your business.
Reply created 4 May 2017
Review from Joedelapena
Rating: 5 out of 5
Review left on 2 May 2017
Front door insert
Grayson and his crew are great to work with. The moment I spoke to Grayson, I was surprised how fast he was able to have the job done. Other companies quoted me more money and more time. Very efficient and friendly workers. I am looking forward to doing business with them in the future. I love my new front door!!