Doctor Screen

Rating: 4.9 out of 5

Doctor Screen reviews (397)

  • Review from Tobi Jackson
    Rating: 5 out of 5
    Review left on 18 Jul 2020

    Doctor Screen Southern Alberta

    Martin responded to my call ASAP and did a fantastic job. He was friendly, organized, detailed and efficient. It took a lot of calling around to different companies to find this quality of work. I will definitely hire him back.

    Answer from pro:

    Hey, thanks very much, Martin likes his new Career, that's for sure! He's good at it!

    Reply created 24 Jul 2020
  • Review from Customer of Doctor Screen
    Rating: 5 out of 5
    Review left on 12 Jul 2020

    Patio Screen Door

    We recently had the screen replaced on our patio screen door by Doctor Screen and we are very happy with the results. The whole process from booking the appointment to having the screen replaced on site was seamless. John arrived on time and quickly replaced the screen. We are very happy with the work and would highly recommend this company.

    Answer from pro:

    Thanks very much for your kind review, John does his best all the time!

    Reply created 21 Jul 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jul 2020

    Custom screen door replacement

    Needed a new screen door for back door patio. The guys were super helpful and professional. Did all work on site and in a timely manner. Some difficulties with retro fitting to a older home but they were patient and took the time to make it work perfectly. Great job and would highly recommend.

    Answer from pro:

    Thanks Kyle, I can guarantee Martin was going to make this one fit for sure. He wants things done right by nature

    Reply created 13 Jul 2020
  • Review from Madame X
    Rating: 5 out of 5
    Review left on 3 Jul 2020

    Pet mesh screen

    Adam and Dan were personable, courteous, efficient and professional. Great guys and great job! On top of fixing my screen, they took the time to advise me about some other projects that I was considering which I really appreciated. Good experience!

    Answer from pro:

    Thanks very much for your kind review!

    Reply created 6 Jul 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jun 2020

    Do what you say, say what you do

    Hi everyone , I would just like to make you aware of a company that I just became acquainted with in the last little while. I moved into this property last fall, and it was becoming evident that I needed screens. So I started looking online and calling a few places regarding roll screens for my patio door. Local companies when I called seemed not interested in this project, had no definite commitment of appointment, couldn't tell me what to expect in price. In other cases, they said someone would get back to me, but never did. Then , out of desperation I broadened my search to other areas with similar service providers. ....Enter Doctor Screen. From minute one the rep taking the call (Corrine) was upbeat, informative, forthcoming with prices, what to expect in terms of time to complete the job and ETA.  I am sensitive to the logistics of our region and had a good feeling about this group. I left it in their hands to tell me when they were specifically in the area with another job. Just being practical. They said they were firming up a project south of me and would advise how they can tie it all in on one trip. No issues with me.  A day or so later Corrine calls me back and asks if they can come though on a Sunday. No Problem.  Sunday our Tech arrives exactly when promised , a new truck with a professional looking trailer shows up. The tech (Gerard)  jumps out, all smiles and congeniality. Then gets to the task at hand. I leave him to it , and in the exact time they say the job will be done, it is complete. Obviously these folks are on the "A" game. The technology they installed was the Mirage system. I have had others in my day, but this product is the best I have experienced. Rolling action is good, visually it is superior and the ergonomic handle latch is the best I have ever used. Simply put , WINNING  The experience restores my confidence customer service is still alive. Now with all this, the reason I make the effort to write this review is that I am a realtor, and  have clients asking me about service providers.  I have to be careful who I recommend. I refer people to contractors every day. So with that, I am totally confident this group does what they say, with style and grace.  You will never have issues with these folks in your home, and the product they install. Its all first class.    

    Answer from pro:

    Hi Chad, thanks very much for your great and thorough review of Gerard and Corinne's excellent work. We're very proud of their high level of competence. Greg Woolvett President Doctor Screen

    Reply created 26 Jun 2020
  • Review from Linda Daughen
    Rating: 5 out of 5
    Review left on 23 Jun 2020

    Screen door repair

    Dave provided great service replacing pneumatic closer on screen door. Dave also Assessed my old sliding screen door as rollers no longer work and ordered replacement door. Prompt, Courteous and excellent service, highly recommend Doctor Screen.

    Answer from pro:

    Thanks very much for your Terrific review!! Dave is great

    Reply created 24 Jun 2020
  • Review from Customer of Doctor Screen
    Rating: 5 out of 5
    Review left on 22 Jun 2020

    Patio Door - Screen Replacement

    This is the first time we have contracted Doctor Screen and from the initial contact with Greg to John's installation all was handled professionally, timely and in a courteous manner.

    Answer from pro:

    Thanks very much, John is the best!

    Reply created 22 Jun 2020
  • Review from Shane Kelly
    Rating: 1 out of 5
    Review left on 19 Jun 2020

    Poor quotation

    Took a couple weeks to return my call, and get an appointment scheduled. Was quoted for 4 screens and a dog door. Was not told that I needed a screen replaced for the dog door nor did I approve it. Was charged 50% more than i was quoted.

    Answer from pro:

    Clearly, although Mr. Kelly says he is not happy with the price, he neglected to add that he added to his quoted request on site , which naturally increased his quotation. We believe he received excellent value for what he paid. I'd have been happy to discuss this with him personally on the phone or in person but he chose to approach it differently. Regardless, we are very proud of our employees and the terrific reviews we typically receive.

    Reply created 19 Jun 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jun 2020

    Another great job by John

    Two years ago I had DoctorScreen replace all the screens in our sunroom. John did an excellent job at that time. Early this spring a determined squirrel decided he wanted to get into our sunroom and chewed holes through every screen. Called Greg and he arranged to have John return and replace them all again. John was here today and did another excellent job. Was finished in less than 2 hours. Left our place all neat and tidy when he was completed. I appreciate the good service and the great workmanship.

    Answer from pro:

    Hi Bill, it's a pleasure once again working with you and thanks for the terrific review. Hopefully the red Squirrel continues to reside elsewhere.

    Reply created 17 Jun 2020
  • Review from Customer of Doctor Screen
    Rating: 5 out of 5
    Review left on 10 Jun 2020

    Great service

    Adam came when he said he was going to come, did all my screen replacements I needed and did a great job. Would recommend them for sure. Great Service !!!!

    Answer from pro:

    That's terrific, Adam is super conscientious! Thanks for your review

    Reply created 12 Jun 2020