I did not have a peaceful sleep for tow nights because I heard the noises from the roof of my house, I knew they were raccoons there, did not know what should I deal with them but worry and panic. I called 6 companies, got back from a few of them , they said they were coming to do the assessment first and then would take another 2 to 3 days to do some work, only Ken call me right away, it was the midnight, he could not come but he talked to me on the phone and told me " no worry, they are not harmful, take it easy I will come tomorrow". Ken came second day, he is so professional and kind and such a great person, he did all the work for the roof , and I am very happy and the best thing about Ken is he always picked up the phone and answer my questions all the time and I felt really educated from Ken.
Ken, thank you so much for your excellent work and I definitely recommend you to everyone.