Appliance Tech Y2 K Inc.

Rating: 3.4 out of 5

Appliance Tech Y2 K Inc. reviews (54)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jun 2018

    WASHER

    Brandyn was out at my house last week to repair my fridge. He was very prompt and friendly and brought the parts with him and was able to repair on the first trip to my house. Thank you for the excellent service I will definitely recommend this company to my friends and family.

    Answer from pro:

    Dear sir/madam Thank you for writing a review on Homestars. As you know our staff work hard to provide service to you.The technician offered to come out and complete the repairs with his several years experience. We at Appliance Tech Y2K, continue to be enthusiastic to provide in-home service. We’re grateful to know that I have you as another satisfied customer. We hope that we can provide more service in the future. Thank You, Yours Sincerely Ph: 403-719-1990 Email:info@appliancey2k.ca www.appliancey2k.ca

    Reply created 27 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jun 2018

    Replacing inside glass on door of range

    Well done , efficient and timely. Very pleased the glass was covered under warranty. Chet was great ! Impressed with service by whirlpool

    Answer from pro:

    Dear sir/madam Thank you for writing a review on Homestars. As you know our staff work hard to provide service to you.The technician offered to come out and complete the repairs with his several years experience. We at Appliance Tech Y2K, continue to be enthusiastic to provide in-home service. We’re grateful to know that I have you as another satisfied customer. We hope that we can provide more service in the future. Thank You, Yours Sincerely Ph: 403-719-1990 Email:info@appliancey2k.ca www.appliancey2k.ca

    Reply created 20 Jun 2018
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 10 May 2018

    Whirlpool Dryer

    Brutally bad company. Not accommodating in any way. It took them over a month to fix my dryer. A result of them not showing up for an appointment, technicians being sick, misdiagnosis, and parts taking a week to order. The give you a two hour time frame the morning of your appointment. They expect you to accommodate them with this, but none will be given in return. They were late by an hour for one of the appointments, and I waited patiently even though I had to take time out of work, but when I asked the technician to wait for 15 minutes when I was running behind they refused and simply left.

    Answer from pro:

    Dear sir/madam Thank you for writing a review on Homestars. As you know our staff work hard to provide service to you.The technician offered to come out and complete the repairs with his several years experience. We at Appliance Tech Y2K, continue to be enthusiastic to provide in-home service. We’re grateful to know that I have you as another satisfied customer. We hope that we can provide more service in the future. Thank You, Yours Sincerely Ph: 403-719-1990 Email:info@appliancey2k.ca www.appliancey2k.ca

    Reply created 27 Jun 2018
  • Review from James
    Rating: 5 out of 5
    Review left on 3 May 2018

    Cooktop and Wall Oven

    Chet (cooktop) and Brandyn (wall oven) came for different appliances. They were both great - knowledgeable and polite. What I especially liked was that they listened to your explanation of what was happening and fixed the appliances. That does not always happen, as we had another company out first (sent by the manufacturer) and the tech was rude and did not fix it. From now on, we will only use Appliance Tech Y2K. I would highly recommend them.

    Answer from pro:

    Dear sir/madam Thank you for writing a review on Homestars. As you know our staff work hard to provide service to you.The technician offered to come out and complete the repairs with his several years experience. We at Appliance Tech Y2K, continue to be enthusiastic to provide in-home service. We’re grateful to know that I have you as another satisfied customer. We hope that we can provide more service in the future. Thank You, Yours Sincerely Ph: 403-719-1990 Email:info@appliancey2k.ca www.appliancey2k.ca

    Reply created 20 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Mar 2018

    dishwasher

    I called an booked an appointment and the service came out within 2 days. He was very polite and knowledgeable about the dishwasher. he had the part with him and fixed it within an hour. I was very pleased.
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 16 Feb 2018

    Maytag Washer

    On Feb 6th we had technician out to our house to look at our Maytag washer. It had quit on me on the evening of Feb 2nd. No issues with the technician, he looked at the washer and told my husband he needed to order parts and that it would take 3 business days. I called Feb 12th in the afternoon to see if part was in and when to expect my washer to be fixed. The lady in office told me a part had not been ordered and that she would get a rush on it and would call me back that same afternoon with information for me. No call back. I called Feb 13th in the morning to see if she had information to learn that she got busy and forgot. No problem these things happen. So she said she will take a look into it and call me right back. Again no call back. I called that afternoon to get the answering machine several times. I left a message before they closed for the day and also had called Maytag to see if they could help. Maytag sent an email. Feb 14th I called again at around 940am. She apologized once again which did not seem sincere she admitted fault but again did not seem to care. She put me on hold while calling Maytag came back about 6 min later to tell me she was on hold but did not want to let me go as that would result in possibly another missed call back from her. I could not wait as I to was at work. I told her I would call back , she told me to give it an hour. When I finally got a hold of her again was told the part would be another 3 days. So this would mean another weekend of not being able to use a washing machine. I am a family of 5 and going into 3 weekends of no laundry being done. I have never experienced this with any other appliance repair company. I am now having to take many loads to the laundry mat to be done which will cost more money out of pocket being that we have to pay for the service call. Not happy that we were put off the 3 days we were originally told and another week of no part here. Customer service that was provided here was terrible and we still are waiting on the part to arrive. I am extremely frustrated and I do not believe I would recommend this company.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Feb 2018

    Repair Kitchen electric stove

    Chet was polite, clean, respectful of our hardwood floor and very knowledgeable. I would not hesitate to recommend Chet to family
  • Review from Jason Schaller
    Rating: 5 out of 5
    Review left on 24 Jan 2018

    Oven repair

    Raj showed up when he said he would pulled the oven out found that it was a control panel that needed to be replaced and put the oven back same at was before and got back back to me quickly about the part that needed to be replaced I’m very happy with there service.

    Answer from pro:

    Dear sir/madam Thank you for writing a review on Homestars. As you know our staff work hard to provide service to you.The technician offered to come out and complete the repairs with his several years experience. We at Appliance Tech Y2K, continue to be enthusiastic to provide in-home service. We’re grateful to know that I have you as another satisfied customer. We hope that we can provide more service in the future. Thank You, Yours Sincerely Ph: 403-719-1990 Email:info@appliancey2k.ca www.appliancey2k.ca

    Reply created 25 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jan 2018

    Oven light went fused

    Chet did an amazing job, he was quick and friendly! I would recommend him to anyone who needs something fixed!

    Answer from pro:

    Dear sir/madam Thank you for writing a review on Homestars. As you know our staff work hard to provide service to you.The technician offered to come out and complete the repairs with his several years experience. We at Appliance Tech Y2K, continue to be enthusiastic to provide in-home service. We’re grateful to know that I have you as another satisfied customer. We hope that we can provide more service in the future. Thank You, Yours Sincerely Ph: 403-719-1990 Email:info@appliancey2k.ca www.appliancey2k.ca

    Reply created 22 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jan 2018

    Fixed appliance

    Raj came to fix my stove and was so fast and also friendly! Definitely want appliance y2k to be fixing all of my appliances from now on. :D

    Answer from pro:

    Dear sir/madam Thank you for writing a review on Homestars. As you know our staff work hard to provide service to you.The technician offered to come out and complete the repairs with his several years experience. We at Appliance Tech Y2K, continue to be enthusiastic to provide in-home service. We’re grateful to know that I have you as another satisfied customer. We hope that we can provide more service in the future. Thank You, Yours Sincerely Ph: 403-719-1990 Email:info@appliancey2k.ca www.appliancey2k.ca

    Reply created 22 Jan 2018
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