Flat Rate Relocation reviews (93)

Flat Rate Relocation (out of Burnaby) came to my rescue when I had a family emergency and needed to move my ailing father from the Okanagan to Oregon on a short timeline. Leo who manages the office was wonderful and I couldn't have asked for better communication and flexibility from the company. The movers who packed my dad's things were courteous and pleasant and everything arrived in perfect shape. Flawless unpacking south of the border as well. Their pricing was nearly half of what I had been quoted by other companies offering similar services.

This is the best moving company I have ever used. They are efficient, on time and take superb care of your possessions and their team is great. There are no hidden charges. Not a single thing was damaged or broken. I would highly recommend them and I would not want to use anyone else for any future moves that I might have.

I highly recommend this mover for any cross-border move. Flat Rate handled our move from Washington State to Vancouver BC and did a great job from start to finish. In addition to being extremely knowledgeable about the process for a cross-border move and the regulatory requirements on both sides of the border, Flat Rate was also very communicative and friendly. They are reasonably priced and extremely transparent. Prior to our moving day, they set up a call to go over the details of the process for our move, which included furniture and items the importation of a car from the US to Canada, advised us of the various forms that needed to be prepared and set up a schedule for the move. After our initial call, they kept in touch with us and readily answered our questions as they arose. On moving day they arrived on time and were extremely efficient. They met us at the border, helped us with the border crossing and delivered our furniture and boxes in perfect condition. Bottom line, we feel we couldnt have found a better mover!!

Moved from Tsawwassen to Kelowna stress free with this company. They made my move stress free. They are very professional and treat your possessions like they are their own possessions. The price was excellent and I chose the full packing services, which I highly recommend. The gentleman were very professional, polite, and on time. Communication was excellent. If I move again I will be calling them!

They moved us from Vancouver to LA. They were incredibly responsive, friendly and reliable. We had a last minute change where we couldn't move in for a few days and they miraculously accommodated us. Can't recommend enough!

I moved from Seattle to Vancouver with 2.5 bedrooms of items. The flat rate team were excellent; they were punctual, communicated well, packed with care, and unloaded everything on time. I highly recommend this company.

Our overall experience with Flat Rate Relocation was 5 star; Leo provided great communication and coordination for our move, the crew were all careful, respectful and friendly and Seth was a tireless maestro in planning, coordinating and transporting our belongings with confidence and care. Having moved across the country 5 times for company-paid transfers (using national moving companies), this was our first personal, long distance move and It was by far our best move-experience. We were extremely satisfied with Flat Rate Relocation services; we only wish that we could hire them for a local move once our new home is completed! Thank you again for such a comfortable, efficient and worry-free moving experience.

Very professional, friendly and attentive! Careful with furniture were open and answered any questions I had. Highly recommended.

I am so glad that we decided to select Flat Rate Relocation for our move to the United States. The team was highly responsive and guided us through our questions about customs and border requirements. They are highly knowledgable and patient. Moreover, on the day of the move, the process could not have been more seamless. They took great care with our items and ensured both the loading and unloading of our shipment was facilitated smoothly. The team was professional and easy to work with.

Our experience with Flat Rate was amazing. We moved my wife's belongings from LA to Vancouver, Canada. Throughout the process Leo was very communicative, responsive, and always available when we needed something. When Safet and his team showed up to load the truck he and his team were friendly, professional, efficient, and treated all our things with the utmost care. Even when we had a problem (no fault of the company's) and had to delay bringing items across the border for a few months, they coordinated to quickly get things into storage unit at minimal cost to us, despite the late hour. All-in-all we've never had such an easy moving experience. If we ever need to move across the border again, we would hire Flat Rate again, no questions asked.