Kay2 Contracting Ltd

Rating: 4.9 out of 5

Kay2 Contracting Ltd reviews (82)

  • Review from Customer of Kay2 Contracting Ltd
    Rating: 5 out of 5
    Review left on 6 Sep 2018

    Main bath and ensuit reno

    My wife and I have been waiting years to renovate our washroom and add an ensuit and were always worried about hiring the wrong company and having all the what if's... lucky we met Moe with kay 2 and things went really smooth. They were on schedule and created the least amount of dust and debris. We're very happy with the end result and everyone that comes over love how it turned out. We have two kids in the house and now we're so glad we don't have to fight over who's going in first. Thanks Moe and kay2 employees.

    Answer from pro:

    Thank you for your kind review. We are so happy to know that we have made a difference for your family! It was a pleasure working for you! Sincerely, Kay2

    Reply created 12 Sep 2018
  • Review from Robert T.
    Rating: 1 out of 5
    Review left on 4 Sep 2018

    Complete basement renovation

    Numerous call backs to fix mistakes and correct deficiencies. Even after taking the back ordered carpet into account, they still finished weeks behind schedule. I won't use this compsny again.

    Answer from pro:

    Good evening Mr. Teel, We were disappointed to see your negative review and we did try to reach you by email 2 days ago to which there was no response. While we do apologize and admit your job did not go perfectly, Kay2 never hesitated to send managers to inspect the site at your whim until you were completely satisfied; whether your issues had merit or not. The end result was an excellent renovation and we believed we ended on positive terms. While you did accept compensation for your inconvenience, it was not possible to provide you with the $5,000.00 discount you requested and we cannot be strong armed with a negative review. If you are interested in mediation on a more appropriate platform we would be open to that at anytime. In any case, if you ever have any concerns with your final product please do not hesitate to call us. We stand behind our work & warranty and are just a phone call away. Best regards, Kay2

    Reply created 22 Nov 2018
  • Review from Nigel Robertson
    Rating: 5 out of 5
    Review left on 11 Aug 2018

    Garage Build

    This review is for a project completed 3 years ago (fall 2015). We bought a house without a garage and hired Kay2 to build a new double garage in the backyard for us. Moe was excellent to work with and his crews did a good job on the project. They helped out with some demolition of an old deck in the workspace and also helped with disposal. Overall the build was well managed and the project was completed on schedule with no cost changes. One year following the completion of the garage we were having issues with the opener that was installed. We called Moe and he came out personally to check it out. The opener was replaced with a different unit and the issue never returned. We would consider Kay2 for future projects in or around our home.

    Answer from pro:

    Thank you Nigel for the kind words and great review! We enjoyed working with you and Gillian and hope to assist you in the future with other projects you might have!

    Reply created 22 Aug 2018
  • Review from Aleem Mohamed
    Rating: 5 out of 5
    Review left on 23 Jul 2018

    Backyard Overhaul

    Kay2 and Moe were great. We had some challenges with our backyard being on a slant and rather than offering us some outrageous solutions, Kay2 and Moe worked out several options that fit within our budget and offered other options if we wanted to spend a bit more. During the project everything went off without a hitch. When obstacles came up, rather than bothering us, the Kay2 team figured things out and let us know what happened - all without additional cost to us. This type of service is what we wanted and Moe's team delivered. If you're looking at doing a backyard project be sure to give the Kay2 team a call. You'll be happy you did!

    Answer from pro:

    Thank you for the kind words and great review! We enjoyed working with you and hope to assist you in the future with other projects you might have!

    Reply created 27 Jul 2018
  • Review from Customer of Kay2 Contracting Ltd
    Rating: 5 out of 5
    Review left on 23 Jul 2018

    Basement Development

    We bought a home with an undeveloped basement in the summer of 2017. After getting settled our major project for the year was to develop the basement as one space with zones for music (including 24+ guitars, stereo, piano, etc.), reading area, and a TV/gaming area. I tried 4 companies - two replied that not only would they not do anything for less than a $50K budget, there also had to be a bedroom and bathroom in the basement. The third company also reiterated there must be a bathroom. We already have three bathrooms in the house with one at the top of the stairs leading directly to the basement. K2 not only said they were happy to work within our budget but as we weren't putting in a bedroom, we certainly were not required to install a bathroom. Moe came out the next day to view the space and provide a quote. He also had some fantastic suggestions to maximize the useable space, including moving the door to the utility room by utilizing a pocket door along another wall. He provided much better ideas for lighting the area (LED recessed lights on three dimmers so we could light the whole area or individual zones, as much or as little as desired. He listened to our need for a very large closet to store the guitars, amps, etc., and created an extremely workable closet allowing room for all the guitars as well as some additional storage shelves above. He also suggested acoustical soundproofing in the ceiling. Lastly he understood the need for sufficient outlets so that when the band practices/plays all the equipment doesn't overload the electrical panel breakers. Trever was the Project Manager for the construction and did a fantastic job. He answered any questions we had, promptly addressed any concerns ( there were only two minor ones), and immediately informed us of any change orders or delays (the electrician recommended an additional six lights and they were unable to source/match the carpet on the 2nd floor and brought us 3-4 samples of alternatives). Moe and Trevor provided timely project updates, daily reports, and cost tracking. They were professional and knowledgeable and the project was on time and on budget. I am happy to provide referrals and have in fact recommend them to a couple of friends for future project.

    Answer from pro:

    Thank you for the kind words and great review! We enjoyed working with you and appreciate that you would recommend us to others. Enjoy your new space and we would enjoy working with you again in the future!

    Reply created 27 Jul 2018
  • Review from Customer of Kay2 Contracting Ltd
    Rating: 4 out of 5
    Review left on 18 Jul 2018

    Fence and gates

    Moe was very professional in our first meeting. He answered my questions regarding permits if needed and also informed me about things I did not consider. He was very knowledgeable. The workers were very respectful, and even asked us at certain times during the build our opinions of how we wanted things. Another reason for considering them is there warranty. As time goes things can shift and it's reassuring knowing that they will return and fix it.

    Answer from pro:

    Thank you for the kind words and great review! We enjoyed working with you as well!!

    Reply created 27 Jul 2018
  • Review from Customer of Kay2 Contracting Ltd
    Rating: 5 out of 5
    Review left on 27 Dec 2017

    Main floor renovation

    Very pleased with Kay2 Contracting. We hired them to renovate our main floor and they did an exceptional job. Clean and well organized crews. Thanks agian for the great work.

    Answer from pro:

    Thank you for your review! We appreciate your time and business! All the best & Happy New Year!

    Reply created 4 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Oct 2017

    Full home reno

    We hired kay2 for our renovation. Very pleased with the service and quality of work. Project was complete on time as promised. Will not hesitate to use again in the future.

    Answer from pro:

    Thanks again Sammy! It was a pleasure working for you!

    Reply created 10 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Oct 2017

    Fence

    Moe and his team were great to deal with for our fence. They were quick to give us a quote and the fence was set up promptly with no issues. I would highly recommend them to anyone looking to get their fence done.

    Answer from pro:

    Thank you very much for your review! We appreciate your business!

    Reply created 10 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Sep 2017

    Complete home renovation

    We renovated our bungalow with Kay2 Contracting after one our friends recommended them, they did a great job and were very easy to deal with. Organized, clean and profitional. We recommend this company to anyone in need of a home renovation and a good contractor.

    Answer from pro:

    Thank you Mike! It was a pleasure working for you!

    Reply created 20 Oct 2017