We met Paul a year and a half ago through the company we hired to complete our kitchen and bathroom renovations. Once we saw the meticulous, quality work Paul delivered for those jobs, we subsequently hired Paul to complete a whole plethora of needed plumbing on our aging house, including, replacing the sewage pipe, installing a backwater valve, sump pump, waterproofing the side of our house and installing a drainage system. For the later two jobs, given the magnitude of the work, we even got quotes from other companies, however they were surpassed by Paul both in the scope of what was to be included as well as the cost (unbeknownst to Paul which again demonstrated his honesty and integrity). For each job completed, Paul and his team showed outmost respect for our property and family which was much appreciated. My husband and I appreciated the thorough explanations Paul provided in the work that was to be completed, as well as the options we had to consider. He even went over and beyond and spoke with our neighbours advising them of the scheduled work and putting them at ease in the most professional and respectful manner. He was also helpful in finding ways for us to take advantage of rebates we could obtain from the city for the work completed. It goes without saying that each job was completed on time and on budget. As new homeowners Paul also provided a plethora of considerations and planned approaches for us to tackle in the coming years which is much appreciated. And finally, I would be remiss if I didn't mention on a personal note what a wonderful individual Paul is. I will never forget the morning when Paul and his team came to complete the sump pump installation to find me with my back thrown out. He not only found a doctor that would see me on a Saturday morning, but he drove me to the appointment so that my husband could stay home with the kids. He is not only an exceptional, honest professional, but a wonderful human being.
